Hi is this the newest JupiterX version? Version: 2.0.5

Kindly fix theme, not compatible with Elementor & Elementor Pro latest version.

Uncaught Error: Call to undefined method ElementorPro\Plugin::enqueue_styles() in /public_html/wp-content/themes/jupiterx/lib/api/elementor/functions.php:48 Stack trace: #23 {main} thrown in /public_html/wp-content/themes/jupiterx/lib/api/elementor/functions.php on line 48

The latest version of Elementor/Elementor Pro is breaking the website when using JupiterX theme.

I just want to report, that websites break (frontend with a 500 error) after updating to Elementor (free + pro) to 3.25.0. I did a rollback so working for now again. Error logging on this site is not working (due to bad hosting), but I noticed something that JupiterX was calling an Elementor method that didn’t exist anymore, so hopefully you have enough information to replicate it.

Hello, I’d like to know if there’s a way to rerun the wizard. I mean I already installed the template and ran the wizard, but I was not satisfied with the result and I would like to run the wizard steps again, is this possible?

We can no longer update any of the plugins that we were forced to use to make our website look and feel like the ones you created. Is it true, they plugins are all trial and do not come with your theme? I will bring this to Envato’s attention if that is true because we would have never purchased your theme. I use to be able to updated all plugins that come boxed with the theme, now I get an error that says, they are no longer available.

Hi, is 6.4.1 version compatible with WordPress 6.6.2? Many thanks

Hi guys, I have an old site running Jupiter 5. Is it possible to upgrade to Jupiter X, so that I can run Elementor? If you can let me know. Thanks.

I can’t access jupiterx’s template and artbess’s account management page. I get a 504 error. Please help me fix this. Thank you.

I can’t seem to access artbees.net to manage my licenses. Nor can I activate the latest license that I just purchased. Is the website/activation API down?

Kindly, Robert

Unable to edit any pages, use elementor or edit headers, 404 pages or anything! Theme is completely broken on a fresh installation of wordpress…

I can’t even create a new page? Also, plugins are all trial?

Why charge $60 for a theme that’s just design? Feel scammed.

I have contacted support last week, and still awaiting a solution to a broken theme out of the box.

can the Jupiter form submission be saved to entries?

Hello, I have a problem with the ‘psychologist’ template. The layout is okay when I edit it in the back-end, but in the preview the layout is broken (images missing and layout all messed up). I’ve tested with other templates, they all work fine except this one (and this is the one I wanted to use). I tried to make a support ticket at Artbees, but it says that the purchase key is already registered. This is impossible! Thanks for helping.

can this make a directory website with all the bells and whistles? I also would like to have more than 1 product on a listing, just like a restaurant menu would have.

Hello, I have some pre-sale questions:

1) Do i need paid plugins to get the best from this theme? Or just with the theme is possible to achieve those demos results?

2) Do i need to pay something more to get those demos/templates?

3) It’s required to have the elementor pro or another plugin?

4) I’m creating a website to my company, can I use the regular license?

5) Do I need some code experience to customize things like colors and elements disposition?

Thanks!

I have a client site that came over to us still using Jupiter 6.1. System hasn’t shown any updates, so I dug deeper and figured that out.

All other upgrades on the site have been installed and working fine — plugins, core, etc. — it’s actually pretty current, except for Jupiter.

My question is about the note on the 6.7.0 upgrade saying to update using an old version of WordPress, pre-5.5. That’s obviously out of the question at this point. Was whatever error or bug that direction was intended to circumvent fixed in a later version of the theme, and can I safely upgrade directly to 6.12.1?

Thanks!

Hi Support,

We have Version 3.4.3 of the JupiterX theme. When we try to update to v4.7.8, it says that:

The package could not be installed. The theme is missing the style.css stylesheet.

I see that the structure is changed for the latest versions.

Is there any article or steps to update to the newest versions now?

Thank you!

Hi there, I have some pre-sale questions: 1) I have looked through all your travel demos, but I don’t see the payment or booking experience connected. Where can I view this? 2) I want to have a travel-themed website that will sell a $25 digital product, but also want to have hotel reservation and/or tour booking facilities … which one of your demos can accommodate this? 3) How does your theme handle sales of digital products? Thanks…

unable to verify purchase code. Everytime i enter its says Registration failed, please double-check the information provided and enter the correct account details

I updated today, site crash, got an email from Wordpress saying this: “In this case, WordPress caught an error with one of your plugins, Jupiter X Core.” and this too; WordPress version 5.8.10 (was updated to latest after) Current theme: JupiterX Child (version 1.0.0) Current plugin: Jupiter X Core (version 1.23.0) PHP version 8.2.20 (was tested on 7.4 too) Website says; “There has been a critical error on this website.”