6645 comments found.
I have created two headers, but they are not setting up properly. I want a different header for the homepage and a different header for all other pages. How can I do this?
Hello, Otavne77,
Thank you for contacting us and for using XStore.
Please read this article – https://elementor.com/help/conditions/
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/
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The 8Theme Team
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Hello, ammartello97,
Thank you for contacting us and for using XStore.
To address the issue you are experiencing, we kindly recommend following these steps:
1. Navigate to XStore Patcher.
2. Click on Refresh Patches.
3. Select Apply All Patches.
For further guidance, please refer to our documentation here: https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Warm Regards,
The 8Theme Team
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Thank you so much. It is working now.
Hello, Ammartello97,
You’re welcome!
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The 8Theme Team
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Hello, is it normal for the order by title function to disappear in the product list widget? (The Xstore widget replaces the elementor widget but the order function is missing).
Thank you for your reply.
Hello, NicolasDechef,
Thank you for reaching out. The corresponding setting will be added in one of the upcoming updates.
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The 8Theme Team
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Thanks a lot ! 
Thanks for the quick reply
Hello, NicolasDechef,
You’re welcome!
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The 8Theme Team
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i see you have Request a Quote form feature for Single Product. Is there a way to pre-populate current page’s post_title or product_title inside that popup? I am embedding a contact 7 form inside it, but it is not picking up the page-title or product-title.
Hello Ekbyte,
Thank you for getting in touch with us.
Contact Form 7 plugin has special mail tags – https://contactform7.com/special-mail-tags/
[_url] — This tag is replaced by the URL of the page in which the contact form is placed.
We hope this information is helpful.
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The 8Theme Team
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dear great partners,
For the past three years, we have built an eShop using XStore with Bakery, and we have been quite satisfied. However, due to changes in our support team, we need to migrate it to Elementor, which we are more familiar with.
Do you have a roadmap that could help us transition smoothly from Bakery to Elementor without altering the design or functionality?
Hello, Fcnet,
Thank you for choosing XStore as your WooCommerce WordPress theme.
We would like to inform you that while it is possible to switch the editor on your website, please note that any content previously created using WPBakery will need to be manually recreated in Elementor. Unfortunately, there is no automatic conversion tool available for this process.
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The 8Theme Team
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i want to buy this theme. can you tell me when will price drop?
Hello, RichPoetry,
Thank you for your interest in our theme!
Unfortunately, our Black Friday sale has already ended, and at this moment, we do not have any discounts planned for the near future. However, we believe our theme offers great value with its features, performance, and ongoing support – https://1.envato.market/2rXmmA
Should you have any further questions or need assistance, feel free to reach out. We’d be happy to help!
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The 8Theme Team
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dear valued partners, please tell me if FiboSearch and FiboFilters are compatible with XStore. In addition please give an option for the most compatible plugin for discounts. Thank you in advance.
Hello, Fcnet,
Thank you for getting in touch with us.
We did not test XStore with the mentioned plugins officially, but one of our clients uses the FiboSearch – https://www.8theme.com/topic/change-the-search-plugin/
WooCommerce Dynamic Pricing & Discounts plugin comes bundled with XStore and can be downloaded from this page – https://www.8theme.com/downloads/
Read more – https://www.8theme.com/documentation/xstore/plugins/included-plugins/
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Warm Regards,
The 8Theme Team
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Hi
1. Is it possible to display the video on products hover in archive?
2. is it possible to switch to the variation image upon attribute (color) click in products archive?
Thank you!
Hello, indigo44,
Thank you for choosing XStore as your WooCommerce WordPress theme.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your requests – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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The 8Theme Team
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How do I change the login email on your support page? The support has expired but maybe I will reactivate it but I will shut down the email that is currently registered.
Hello Papadio,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please contact us by email via the form on this page https://themeforest.net/user/8theme and let us know the old and new emails for your account.
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The 8Theme Team
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Hello, can this work with Yournotify SMTP? https://yournotify.com/server/smtp/
Hello, Shinamee,
Thank you for being so interested in our theme!
We want to inform you that XStore has not been officially tested with Yournotify SMTP. As a result, we are unable to provide you with a definitive response at this time.
We offer a 7-day money-back guarantee. This allows you to purchase the theme, test it, and ensure it meets your requirements. If you are not satisfied, you can request a full refund within the 7-day period.
Warm Regards,
The 8Theme Team
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Hello. The theme is good. Thank you for that.
But i am facing this issues
[DOM] Found 2 elements with non-unique id #password:
[DOM] Found 2 elements with non-unique id #woocommerce-login-nonce:
Which i checked from my developer, he said to contact the theme developers.
Kindly help
Hello Benl74,
Thank you for reaching out to us. To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and the URL of your site. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Hello,
I have a couple of questions:
1- I’m trying to add extra product field options, but none of them appear in the cart or checkout page. I have tried the following plugins:
- Extra Product Options for WooCommerce
- YayExtra Lite – WooCommerce Extra Product Options
- Product Options for WooCommerce Unfortunately, none of them seem to work with the XStore theme. Could you recommend a plugin that is compatible, or suggest how I can fix this issue?
2- On the single product page, I want to display the zoomed product image beside the main product image instead of inside it. Also, when clicking on the product image, I would like the product gallery thumbnails to appear inside a lightbox . How can I achieve this?
Thanks in advance for your help!
Note: I use Xstore with elementor page builder
screenshot of zoom and lightbox of I needed https://prnt.sc/vzx_Za4oGZvc https://prnt.sc/qqQ970xrMFlrHello, Ali55555ali11111,
Thank you for choosing XStore as your WooCommerce WordPress theme.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your requests. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
We value your business and look forward to continuing to provide you with exceptional service and support.
Warm Regards,
The 8Theme Team
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Hi,
I am interested in purchasing the XStore theme on ThemeForest and would like to know if you provide Figma files along with the theme package. If Figma files are not included, is there an option to get them separately?
Looking forward to your response.
Thank you!
Hello, RESOLDESIGN,
Thank you for your interest in XStore!
Unfortunately, the Figma files of our demos are not available for distribution.
If you have any additional questions or concerns, please do not hesitate to reach out to us.
Warm Regards,
The 8Theme Team
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Hi, in Xstore Mobile Menu Widget when parent link is clicked with the menu with subcategories a dropdown of child-items opens up. How can I make it to take it to the category page instead of opening up a drop down. I would like the dropdown to open when an icon is clicked. Otherwise there is no way to open up a parent category. Thanks
Hello, donaceli,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please post this question on the support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ and you will get help.
Warm Regards,
The 8Theme Team
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Thanks, submitted the ticket just now.
Hello, Donaceli,
Thank you for your cooperation.
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.
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The 8Theme Team
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Hi, I have an issue with the filter by Brand. We have selected filters by brands on the widget section and created product brands, but they don’t show on the shop page. https://prnt.sc/2aovGB8x11WT . If you see the screenshot below it has empty brands meanwhile I have created brands and I have put products there. https://prnt.sc/9goL5Eqmgykl. Any suggestions? Thanks
Hello, Alfonsmala001,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please post this question on the support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ and you will get help.
Warm Regards,
The 8Theme Team
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In mobile dropdown menu all text is “capitalize”. Where or how can I Settings it up to “none” or “uppercase”?
https://surfcapital.ru/wp-content/uploads/img_0878.pngHello, Murmoon,
Thank you for contacting us and for using XStore.
This code can be used in Theme Options > Theme Custom CSS > Global:
.mobile-menu-content .et_b_header-menu .nav-sublist-dropdown, div.mobile-menu-content .et_b-tab-content .widget .children {
text-transform: none;
}
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and temporary wp-admin access. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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After the last update, the changes in “customize” do not apply to the site, even after clicking “Publish”.
Hello,
Thank you for contacting us and for using XStore.
Our other customers do not experience this issue, which suggests that it requires a more detailed investigation specifically on your website. There are several possible reasons for this problem:
1. A third-party plugin might be causing the issue. 2. Changes made through the theme options may need to be applied using Elementor, as its builder has a higher priority. 3. Caching might be preventing the changes from being visible. 4. Or there could be another underlying cause.
Please record a video demonstrating the issue and reach out to our support team via the forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Provide the URL of your site and temporary wp-admin access via the Private Content area.
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Hello,
I would like to ask whether it’s possible to use the shop page but without enabling the woocommerce features.
The reason is that I don’t want to use it as an eshop at first, but mostly to showcase items.
For example I want to hide “add to cart”, “buy now” and the cart itself.
Hello, Pavlouas,
Thank you for getting in touch with us.
We are pleased to inform you about the availability of the Catalog Mode option. By enabling this feature, you can restrict customers from purchasing products on your website. “Add to Cart” buttons will be removed or hidden when this option is activated.
Should you have any questions or require further assistance, please do not hesitate to contact us.
Warm Regards,
The 8Theme Team
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Hi, is there a way to display the active filters in the Shop page?
Here is an example: https://prnt.sc/3HXiNMNqCuul
Thanks
Hello,
Thank you for contacting us and for using XStore.
Appearance > Widgets > Add “Active Product Filters” to the desired area.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum
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The 8Theme Team
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Thanks it works now. I was searching at documentation for active filters but I didn”t find.
Hello,
You’re welcome!
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The 8Theme Team
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Hello, I have an issue with the product search ajax module, I cannot click on the product links with the edge browser.
Hello, Mityssolutions,
Thank you for choosing XStore as your WooCommerce WordPress theme.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and temporary wp-admin access. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Hello, when I try to open a support ticket, I get this message: Your support has been expired!
Hello, Mityssolutions,
Please contact us by email via the contact form on this page – https://themeforest.net/user/8theme and provide your purchase code.
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The 8Theme Team
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