6637 comments found.
Hey 
I’m using Xstore brand carousel, but it shows just one brand. How to make it alive?
Hello, NarbutasT,
Thank you for reaching out to us.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
Thank you for your cooperation and we look forward to hearing from you soon.
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The 8Theme Team
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hi just curious – can you do a drop down menu that shows the brand logos?
Hello, Redflamemedia,
Thank you for contacting us and for using XStore.
For inquiries regarding new features and functional improvements, we kindly ask that you reach out to our development team directly through the following page: https://www.8theme.com/taskboard/
Should your suggestion receive sufficient support from other customers, our development team will carefully evaluate it for potential inclusion in a future update.
We sincerely appreciate your understanding and continued support.
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The 8Theme Team
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Hi,
Where in the theme can I change the text in the search header page that says, “search for products” or “search for posts”. I need it to say something else like “search for content” as I currently have the theme on Catalogue mode” and not selling a product.
Thanks!
Hello, DaDarkMan,
Thank you for contacting us and for using XStore.
Header Builder > edit settings of Search element > Placeholder text.
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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We found out there was a conflict with a plugin, it’s not XStore causing the issue.
Hello,
We are glad to hear that you have resolved the issue on your own and that it was not caused by our theme.
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The 8Theme Team
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Hello is it possible to display logo Brands in the shop page sidebar filter ?
Hello, Dev2115,
Thank you for getting in touch with us.
Yes, it is possible via Appearance > Widgets > Add the Brands list widget and choose the display type Image http://prntscr.com/vwcm0w
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The 8Theme Team
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Quick view not showing variable product attributes. Instead shows “select options” button
Hello, gentlepete,
Thank you for contacting us and for using XStore.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and your page URL. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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I love the theme. Is it possible to get the Figma files for this demo?
https://xstore.8theme.com/elementor3/electronic-mega-marketHello,
Thank you for reaching out to us.
We appreciate your interest in our demos. Unfortunately, the Figma files for demos are not available for distribution as part of our service. We acknowledge that there may have been previous instances where such files were provided; however, we have since updated our policy and have removed all references to the provision of PSD and Figma files from our communications and offerings.
We apologize for any inconvenience this may have caused and appreciate your understanding in this matter.
Should you have any further questions or require additional assistance, please do not hesitate to contact us via the support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ or contact form on this page – https://themeforest.net/user/8theme
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The 8Theme Team
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Good afternoon, I bought your theme years ago, and I only used the purchase code once and the site no longer exists. Can I do a test on a different domain and then use the purchase code on the main domain or can it only be used once?Thanks and Great Theme
Hello,
Thank you for contacting us and for using XStore.
Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/
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The 8Theme Team
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The Elementor Live Copy option don´t work 
Hello,
Please reach out to us via email using the contact form available on this page: https://themeforest.net/user/8theme Kindly provide your purchase code and website URL for further assistance.
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how to appear full product image in Frequently bought together cause appearing very small
Hello, Benkia365,
Thank you for reaching out to us.
Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
We use comments for pre-sales questions. To assist you effectively, please create a topic on our support forum and provide all necessary details about your request, including screenshots and your page URL. You can access our support forum here: https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Thank you for choosing XStore, and we look forward to assisting you soon.
Warm Regards,
The 8Theme Team
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Hello after updateing your theme the mobile header doesn’t work. Hope you can fix it quickly.
i habe more then 15 licenses from you but cannot write on eigth theme support because support expired.my last purchase was about 5 months ago.
regards
Hello, PJone,
The latest update for the theme was released approximately three weeks ago, and none of our other clients who have updated during this period have reported any issues with the mobile header. Therefore, it is likely that your situation is unique and requires a detailed review.
Please contact us via email – https://themeforest.net/user/8theme and provide as much detail as possible regarding the issue. Kindly include a link to the page where the problem is visible, as well as temporary access credentials to the admin panel, so we can review your settings.
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The 8Theme Team
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Hello sir How r u
I want ask if u will back the offer before few days for your birthday
Because when I try to buy it I get problem with my card just yesterday its solved
I can get same offer Because really I like your theme
Best regards
Hello,
Thank you for your interest in XStore!
Unfortunately, our Black Friday sale has already ended, and at this moment, we do not have any discounts planned for the near future. However, we believe our theme offers great value with its features, performance, and ongoing support.
Should you have any further questions or need assistance, feel free to reach out by email – https://themeforest.net/user/8theme We’d be happy to help!
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The 8Theme Team
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Hello, I have a purchase question. If I buy this do we get to keep the Home demo section page/Live preview? Or can we only use the templates. I like all of the elements on your demo screen home page.
Hello, Aonsmith,
Thank you for your interest in XStore.
This page is a custom development http://xstore.8theme.com/ and is not included in the import. However, you will have the option to import any of the demo versions.
Please contact support for further assistance – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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The 8Theme Team
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Ok thanks, so you’re not open to giving me that page?
Hello, Aonsmith,
The page you mentioned is indeed not part of the content provided with the theme.
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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The 8Theme Team
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I have created two headers, but they are not setting up properly. I want a different header for the homepage and a different header for all other pages. How can I do this?
Hello, Otavne77,
Thank you for contacting us and for using XStore.
Please read this article – https://elementor.com/help/conditions/
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/
Warm Regards,
The 8Theme Team
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Hello, ammartello97,
Thank you for contacting us and for using XStore.
To address the issue you are experiencing, we kindly recommend following these steps:
1. Navigate to XStore Patcher.
2. Click on Refresh Patches.
3. Select Apply All Patches.
For further guidance, please refer to our documentation here: https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Warm Regards,
The 8Theme Team
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Thank you so much. It is working now.
Hello, Ammartello97,
You’re welcome!
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The 8Theme Team
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Hello, is it normal for the order by title function to disappear in the product list widget? (The Xstore widget replaces the elementor widget but the order function is missing).
Thank you for your reply.
Hello, NicolasDechef,
Thank you for reaching out. The corresponding setting will be added in one of the upcoming updates.
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The 8Theme Team
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Thanks a lot !
Thanks for the quick reply
Hello, NicolasDechef,
You’re welcome!
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The 8Theme Team
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i see you have Request a Quote form feature for Single Product. Is there a way to pre-populate current page’s post_title or product_title inside that popup? I am embedding a contact 7 form inside it, but it is not picking up the page-title or product-title.
Hello Ekbyte,
Thank you for getting in touch with us.
Contact Form 7 plugin has special mail tags – https://contactform7.com/special-mail-tags/
[_url] — This tag is replaced by the URL of the page in which the contact form is placed.
We hope this information is helpful.
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The 8Theme Team
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dear great partners,
For the past three years, we have built an eShop using XStore with Bakery, and we have been quite satisfied. However, due to changes in our support team, we need to migrate it to Elementor, which we are more familiar with.
Do you have a roadmap that could help us transition smoothly from Bakery to Elementor without altering the design or functionality?
Hello, Fcnet,
Thank you for choosing XStore as your WooCommerce WordPress theme.
We would like to inform you that while it is possible to switch the editor on your website, please note that any content previously created using WPBakery will need to be manually recreated in Elementor. Unfortunately, there is no automatic conversion tool available for this process.
Warm Regards,
The 8Theme Team
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i want to buy this theme. can you tell me when will price drop?
Hello, RichPoetry,
Thank you for your interest in our theme!
Unfortunately, our Black Friday sale has already ended, and at this moment, we do not have any discounts planned for the near future. However, we believe our theme offers great value with its features, performance, and ongoing support – https://1.envato.market/2rXmmA
Should you have any further questions or need assistance, feel free to reach out. We’d be happy to help!
Warm Regards,
The 8Theme Team
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dear valued partners, please tell me if FiboSearch and FiboFilters are compatible with XStore. In addition please give an option for the most compatible plugin for discounts. Thank you in advance.
Hello, Fcnet,
Thank you for getting in touch with us.
We did not test XStore with the mentioned plugins officially, but one of our clients uses the FiboSearch – https://www.8theme.com/topic/change-the-search-plugin/
WooCommerce Dynamic Pricing & Discounts plugin comes bundled with XStore and can be downloaded from this page – https://www.8theme.com/downloads/
Read more – https://www.8theme.com/documentation/xstore/plugins/included-plugins/
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
If your support has already expired, you will need to extend it on ThemeForest before we can proceed. For detailed instructions on how to extend or renew your item support, please follow this link: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
We value your business and look forward to continuing to provide you with exceptional service and support.
Warm Regards,
The 8Theme Team
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Hi
1. Is it possible to display the video on products hover in archive?
2. is it possible to switch to the variation image upon attribute (color) click in products archive?
Thank you!
Hello, indigo44,
Thank you for choosing XStore as your WooCommerce WordPress theme.
To assist you effectively, please create a topic on our support forum and provide all necessary details about your requests – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Warm Regards,
The 8Theme Team
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