Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

By
Cart 134,988 sales
Recently Updated
Well Documented

undsgn supports this item

Supported

This author's response time can be up to 2 business days.

8624 comments found.

Hello, I’m planning to use your theme for a WordPress dropshipping website. Before purchasing, I’d like to confirm whether your theme is fully compatible with the following plugins:

AliDropship

Spocket

Please let me know if your theme supports these plugins without issues. Thank you in advance!

Hi seddighfati and thank you for your interest! :)
We’re sorry, but this is not something we’re familiar with since we have never received this request from other users, and no one has ever asked about this in our private support either. If you’d like to try it yourself, we guarantee you a refund if the plugin doesn’t work, so you can test it risk-free.

I just wanted to express my sincere appreciation for your amazing work. I’ve been a loyal fan of the Uncode theme for a long time — I’ve purchased it multiple times under my personal account and also on behalf of various organisations I work with.

Uncode has consistently proven to be one of the best-designed, most flexible, and high-performing WordPress themes I’ve ever used. I genuinely enjoy building websites with it, and I plan to continue purchasing and recommending it well into the future.

Hi SimpleSmart! Thank you for your kind words about Uncode. It’s truly rewarding to hear that our theme has consistently met your professional needs across both personal and organizational projects. If you have any suggestions or specific requests in the future, please don’t hesitate to let us know. We sincerely appreciate your trust in our product! :)

On mobile, the website www.jongd.com’s menu has a flags language switcher which I added under text using Menu Mobile Extra HTML. Is there a way to increase the space between the text and the language switcher?

Hi Praevaryn! We don’t see the code we suggested in the page code. Where you inserted it?

Theme Options > CSS & JS

We don’t see it, try with this one:

aside.country-selector.weglot-inline {
    margin-top: 36px;
}
As you can see, this code but also the previous, are correct: https://undsgn.d.pr/i/nYyfmc

Hi I am creating a website in a subdomain. After completing the website, I will shift to a live domain, hoping it will not face any problems

Hi Snapshot00! A subdomain doesn’t create any problems because it’s the same domain. In any case, find an article with more information here, and you can always contact us to resolve any issues: https://support.undsgn.com/hc/en-us/articles/11143875681693-Register-a-Staging-Domain

No, this time subdomain is different than main domain

Hi Snapshot00! As described in the documentation, if you have a problem related to a particular setup, you simply need to contact us, so this is not something you should worry about.

Hi! I can’t anymore. It says I’ve exeeded the max numbers of activations? I have only the one site of mine running with your theme? the site isn’t working properly anymore so I need update at least the plugins. I hope you can help? thx!

Hi StephanRender! Next to the error message you probably have, there is a ‘More Info’ link that takes you to a documentation page with all the information you need. If you haven’t seen it in a nutshell, please send a private message using the form you find on this page and include your Purchase Code: https://themeforest.net/user/undsgn

Hi, I’m wondering how I can change the font weight and size of mobile submenu items?

Hi Praevaryn! We see this: https://undsgn.d.pr/i/DcmJ99
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution: https://support.undsgn.com/hc

Hi, exactly, that’s what I am trying to say. Therapy Services (the submenu title) should be font weight 800, but it is 400 even in your screenshot

Hi Praevaryn! Ok now make sense, use this and remove the last code we shared:

@media (max-width: 959px) {.navbar-main .mega-menu-inner .drop-menu > li a {
    font-weight: 400 !important;
}}
PS. Note that if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution: https://support.undsgn.com/hc

Hi,

TBH I have tried this theme before, as an eager beaver but with not much success. The content import was not consistent in my experiences, and the theme was sluggish overall. Which I did not believe was due to my hosting provider.

You kindly, rightly, invoked a refund.

I envisage the speed and other issues prior have been improved.

My Q prior to any retry of the solution is… in one installation is it possible to use varying layouts (i.e theme implimentations of another design) within the one site install? And no, I don’t mean recreating as such via the wireframing system, I mean navigating to from one theme/design/page implimentation to another? For instance, one theme/design/implimention may have a better portfolio display, than another–and which may be desirable to use. If you get my drift.

Apologies if this have been answered prior.

Best

Sorry… my bad. I mean if I wanted to use the Classic Agency as a “base” install. But I wanted to use Creative Lab as a separate portfolio page within the install. Is that clear?

Don’t sweat it I think one of your YT videos answers the Q.

Feel free to remove the query if you wish.

Thank you for the confirmation!

Hi, I am using the latest version of the theme. It seems there are a few placeholder images from Uncode in the media library. I try to delete them but they keep coming back. How to delete them permanently and not have them come back?

FYI I did not even import any demo contents.

Hi puichingho! Don’t worry, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution (or at least asjk for help with an account that bought the theme): https://support.undsgn.com/hc

I would to unregister my previous unicode website

Hi! Next to the error message you probably have, there is a ‘More Info’ link that takes you to a documentation page with all the information you need. If you haven’t seen it in a nutshell, please send a private message using the form you find on this page and include your Purchase Code: https://themeforest.net/user/undsgn

Hello! I am trying to reset my license so I can use it for the new website. I have deregistered the license on the old website, but it appears that didn’t work. I am unable to create an account on your support website because my license has expired. I only need a license reset. Please advise. Thanks!

Hi! Next to the error message you probably have, there is a ‘More Info’ link that takes you to a documentation page with all the information you need. If you haven’t seen it in a nutshell, please send a private message using the form you find on this page and include your Purchase Code: https://themeforest.net/user/undsgn

Heyy! I use a content block for my blog posts to be displayed, and I need to use a different color on my posts’ links with a white background. By default, my site is all black with very bright link color (looks good), but on a white background, is too bright.

I tried overwriting it with the default CSS color for the blog posts links, but it looks like the theme has !important added at the color hex, and I can’t overwrite it. Is there any way around this? https://snipboard.io/4fmNex.jpg

Hi Businezz98! No, as for U,I the Accent Color option accepts only the value present in the dropdown defined in the Palette: https://undsgn.d.pr/i/rdbM3W

Hi, is there a css where i can overwrite the link color only in the body tag?

Hi Businezz98! Yes, it’s possible but we need the link of at least a screenshot of the scenario you are since this depends on the structure.

Hello everyone! Just a simple question: by selecting the off canvas menu is it possible to place the logo in the center of the header and not on the opposite side? So I would need burger menu on the left and logo in the center (not on the right). Is it possible? I did not find options that allow me to do this. Thank you so much

Hi pinkyvoice! No this is a native option only for the Overlay Menu, but you can use this small code:

@media (min-width: 960px) {
   .menu-offcanvas .logo-container {
        text-align: center;
    }
}
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution: https://support.undsgn.com/hc

I’m just trying to find where to change the default line height for the main body/text box.

Hi waynechicago! You right, we missed this option, you can use this small snippet in the Theme Options > CSS:

p, li, dt, dd, dl, address, label, small, pre, code, span.tab-excerpt {
    line-height: 2;
}

Awesome. Thank you so much for the quick response!

Hi waynechicago, and thank you for the confirmation! :)

Hi, I would like to report a bug in the builder. When editing styles and scripts for a specific page, at the bottom of this custom styles popup appears an Update button, whereas we previously had a Save button…it forces us to refresh the page every time, which is very impractical. Thank you!

Astrid.

Hello. I am facing a major issue after this update.

As soon as any of the page loads on the website, the page automatically shifts downward. Like the page is dropping down 50px as soon as it loads. Even after refreshing it multiple times, it kind of shifts or drops downwards, once it loads. It is happening across all pages and portfolio including Home Page.

Have gone through most of the Theme Options, even Reset them, but this issue is still there.

Please guide me towards a solution.

Hi psyddix! We doubt it’s a problem with the update, otherwise, you would see hundreds of similar reports here. In any case, without a link, we can’t really understand what’s creating this shift. Please share the link.

Hi! I was wondering if it is possible to build a portfolio page with two columns, each one with independent scrolls, using uncode. Something like this:: https://www.josepferrando.com/458-school-culinary/

Thank you so much!

Hi iqmartins! We are sorry but it’s not possible to create this type of layout natively. You would need to add some CSS code.

Hi Unable to update theme extensions Thanks for the help

Hi zutercherri! It seems that your installation is suffering from some issue with permissions. When the update system tries to create the new folder, it gets blocked. You should try to verify the server permissions for the “plugins” folder of your installation.

I haven’t changed the folder permissions at all, so I don’t understand. The other extensions have been updated. What values ​​should I use? 777 or something else?

Hi zutercherri! We understand that you haven’t changed anything, but this is our assessment based on what you’re telling us. If it were a theme problem, we should be seeing thousands of users reporting the same issue, right? The main “Plugins” folder should have permissions set to 755 (rwxr-xr-x), 777 is too permissive. PS. If you search online for “WordPress Unable to create folder,” you’ll find many results. Besides permissions, some articles also discuss exhausted disk space as a potential cause.

Also another question is it easy to mix and match content?

Hi Walizen! Yes, it’s really easy to mix each section of every demo with sections from any other demo. To do this, you just need to copy the section and paste it into the page you want, ex: https://support.undsgn.com/hc/en-us/articles/360002620538-Copying-Rows-VC-Clipboard
Alternatively, you can also use the Wireframes plugin to import individual sections into any existing page and thus compose your personal layout: https://undsgn.com/uncode/wireframes/

Excellent buy soon

Hi Walizen and thank you for the confirmation! :)

Hello Friends Impressive updates Does text reveal animation work on mobile?

Looking forward to purchase

Blessings❤️

Hi Walizen! Yes, we didn’t mean performance in the sense that devices don’t support it, but rather that animations are not something that mobile speed tests like from a performance perspective. Anyway, we confirm that the option works on mobile devices but in our Demo by choice, we have activated the option “Disable Animations on Mobile”.

I see.. Your updates are very impressive.. Buy soon ✌and thanks for prompt reply

Thank you for the confirmation!

How to get the menu transparency like in this demo https://undsgn.com/uncode/homepages/portfolio-freelance/

I am only getting full transparency. I wanted slight fading to the top

Hi suvidhi23! Please follow this article, we call this feature “Blur Progressive”: https://support.undsgn.com/hc/en-us/articles/25107282307485-Blur-Progressive
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution: https://support.undsgn.com/hc

This was perfectly what i was looking for. Thanks.

Hi suvidhi23 and thank you for the confirmation! :)

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey