26860 comments found.
I saw something interesting in https://demo.tagdiv.com/newspaper_week_pro/
How can I config and edit that text? https://ibb.co/WppqWXhx
Hi, For this, you need to use the opt-in builder https://forum.tagdiv.com/tagdiv-opt-in-builder/ and lock https://forum.tagdiv.com/lockers/ the articles you want to be exclusive.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin
tks, but I didn’t need paywall feature which I already used Publisher Center via Google. I only need the modify text insert next to the title (Ex: Review, Exclusive or anything)
Hi,
The simplest way to add an extra label, as shown in the example, is to include the desired text in the “Custom Label:” field for each article. Then, using custom CSS, you can position and style the label as needed:
https://i.imgur.com/u9ZYkhT.png https://i.imgur.com/TrGfU2T.png https://i.imgur.com/c0tfyEx.pngAlternatively, you can use the Module Builder along with a custom field from the ACF (Advanced Custom Fields) plugin to achieve more flexibility.
Let’s aim to keep the dashboard as clean and streamlined as possible. For additional theme support, feel free to contact us through the support forum https://forum.tagdiv.com/forum/newspaper/ or by email at contact@tagdiv.com.
Thank you! Calin
Can you help me access the support forum? My id isn’t working. When I try to enter my email or user name it says invalid. When I enter my license, it says that license has already been registered. I can’t find a way in, even though I just renewed support for another 6 months on here.
Hi,
You can contact us via email at contact@tagdiv.com and let us know the problems you are facing, including this one with connecting on the support forum. Also, please provide via email the license key you want to use for the forum account, and we’ll let you know the email address is used for it.
Thank you! Calin
My developer is scratching his head for the last 7 days to exclude rocket loader (cloudflare) from the ajax search, mobile menu and related post arrows, all uses ajax functionality. But after using rocket loader they don’t work on the newspaper basic theme. Please guide us how to fix this issue.
Hi,
If the rocket loader from Cloudflare is used, you should exclude the JS code from the theme used for ajax requests, for example, tdAjaxSearch.js, tdMenu.js… it will be necessary to use the console and check in Network the JS files that are no longer loading on the website and exclude them from rocket loader,
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin
I have tried adding the Newspaper/js/tdAjaxSearch.js, but still it does not load when the rocketloader (Cloudflare) option is on, deleted all the caches. Moreover, related article arrows also do not work and keep showing a loading image.
Hi,
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin if possible. Please also include a link to this conversation so we can identify you.
Thank you! Calin
I have sent you an email with a temporary login link.
Im going to used this Module: https://demo.tagdiv.com/newspaper_world_matters_pro/world-matters-box-module/
But when I embed it to my site, it’s seem very differently (https://ibb.co/Xr8R3Vqj)
how can I fix it?
Hi,
That is just the module, the block has design as well. I see the block itself is not available in the cloud library however. You could import the whole homepage of the demo https://prnt.sc/FUrSGZAcbjQB and copy the block from it using the right click menu https://prnt.sc/os6JX0ycIoiH and paste it in the location where you want to use it on the website. Or copy the whole row that contains the block if you want a similar section. Please try it.
Regards, Simion C.
I’m using the Newspaper theme and I noticed that after I was changing some blocks and imported the one I liked, an advertisement block appears automatically above the featured image in single posts and at the end (article pages). I think it is some bug. I cant see this block in backend when editing theme layout . I tried to erase image but contaimer is still there. This ad has the label “Advertisement” and is styled with the classes: .td_block_wrap.td-a-rec.td-a-rec-id-custom-spot.td-a-rec-img.td_block_template_1
I’ve tried hiding it via .php code, but it affects other ads on the site. I would like to completely remove only this specific ad block from single posts, while keeping other ad spots intact. Or better option is I would like to be able to edit this ad and put custom ad in this palce.
Could you please help me with this? I am using your theme a long period now and ai really think this is some bug.
I do not have any ad code manually inserted in this location, so I believe it’s being added by the theme automatically.
Thank you for your help!
Hi,
That is an ad box. But if you edit the post template with the composer it should be visible so you can easily remove it. We will take a look at this issue, please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will check the post template to see where this ad box is exactly.
Regards, Simion C.
So i bought this theme today, tried installing it, once i load the default demo site newspaper it keeps giving me 500 error and now i cant even access the wordpress admin section? does anyone have any clue
I am trying to install this demo https://demo.tagdiv.com/newspaper_free_news_pro/ but when i click on customize it gives 500 error, i went to your website but i dont see there is any support ticket visible to create a ticket, can someone help
Hi,
We will have to investigate the problem, because the behavior you mentioned is not normal. Please send us an email with access to the website at contact@tagdiv.com so we can check this problem directly on the website.
Regards, Simion C.
Simion, thanks for getting back, I just sent you the details about the template which is causing issue
Hi – for some reason, everything in the content area are displayed in a box layout with space on left and right, I want to make the content area full with like the footer.
I checked the content’s zone and row elements, and already put the “Row stretch” to “Stretch row and content”, but still no way to get rid of the white space. Can you please help?
- https://prnt.sc/Bs8gkUO9aacS
- https://prnt.sc/a6DGQM6UjNgj
Thanks!
by checking the devtool, the root cause is in this CSS, how can I get rid of it via the composer?
https://prnt.sc/62DroKbTztO8Hi,
The theme layout will be boxed if there is a general background image https://prnt.sc/2Vgl1QZknSI7 or color https://prnt.sc/d5SdvcLaLjNn set in the theme panel, in order to display the background. Stretching the rows will not work in this case, it will require removing the background first. Please check if there is a background image or color set and remove it. In case you need help with it or if there are other issues, please send us an email at contact@tagdiv.com and provide a link to the website and admin login, we will check as well and help.
Regards, Simion C.
Hi,
Great theme and love it! Kudos to you guys!
Quick question though: I’m using Coaching Pro template and for some reason I can’t find some of the specific settings. For example, the featured image size in blog posts.
I found it by checking the developer console but usually, these settings should be somewhere in the theme settings. right? So, how do I find these specific settings (i.e. current size of the featured image size on Coaching Pro template/demo)?
I checked the documentation but no luck there either. Any help is appreciated.
Thank you
Hi,
Thank you for the appreciation, we are glad you like our theme.
The size we used for the featured image on the demo is like this https://prnt.sc/BzsPid-fpiIz You could consider that as the minimum dimensions for the images. In the post template the image is set to be displayed in full https://prnt.sc/tL4o24cXcIZ- There’s no problem is you use larger images, but smaller images may produce lower quality results because the images are displayed as a background, and they will be stretched if they are smaller. We can discuss more, I suggest con contact us by email at contact@tagdiv.com or you can use our support forum. Let us know at any time.
Regards, Simion C.
Hello, I’m facing an issue with the theme.
First, when I try to add elements that require editing content using the WP editor, the editor starts loading but never actually opens.
Also, when I’m working on desktop and try to edit the mobile version of the page, nothing opens — so I’m unable to make the changes I want.
The theme is updated to the latest version. Could you please advise me on how to resolve this?
Thank you in advance.
Hi,
That means there are issues on the website. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login, also we may need access to cPanel if possible. Then we will check the issues directly on the website. Please also include descriptions of the issues in the email as well.
Regards, Simion C.
Hi, i have a website made with newspaper, last version installed is 9.12, now webiste is broken and i mast update to last version. Is it possibile to micragte the pages code? Now i found in all pages codes linke this vc_row[vc_column_text] thanks you
Hi,
That is a very old theme version. Updating should work fine however. After updating if you see code in the pages, please install and activate the standard pack plugin -> https://prnt.sc/PiRSzx2DU68Y This plugin is required for older websites. But in case there are still issues, we can take a look, I suggest to send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will check as soon as possible.
Regards, Simion C.
I have a Category where I will the post from that category on a 4 flex block 1 where in each flex block 1 I will have a column with all the post from each author, for example: Column-1 : All post from author “John Doe” in Category = “Kiosco – [id 30]” Column-2 : All post from author “Marie Joe” in Category = “Kiosco – [id 30]” Column-3 : All post from author “Karl Bronson” in Category = “Kiosco – [id 30]” Column-4 : All post from author “Doe Joe Do” in Category = “Kiosco – [id 30]”
How can I do that ? there are a lot of filter, I tested each, but only I can get is all post
Hi,
That is possible. You can filter a block by both a category and an author. All you have to do is select the category and enter the ID of the author, for example https://prnt.sc/72atKTiAMtLu Just be sure to enter the author ID correctly, it can be found like this for example when hovering the name of the user in the users panel https://prnt.sc/PLgVokgNbxrX If you need help with it or there is a problem, you can send us an email at contact@tagdiv.com and provide a link to the website and admin login so we can take a look.
Regards, Simion C.
Thank you very much… I did it
Hey! Could you please suggest how I can add Google Web Stories to my homepage?
Hi,
The official google plugin provides a shortcode for displaying the stories, like this https://wp.stories.google/docs/best-practices/#Embeds So you could use that shortcode in a column text element in the composer and display them anywhere, for example https://prnt.sc/5s2LqSw7KK71 You could also display them in the theme blocks https://prnt.sc/K6WnQCgXmX60 Please try it.
Regards, Simion C.
Hi, I have a Pre-built theme working on my website, but I will like to have another Pre-built theme instead, I mean, is like changing the theme of my website but keeping all the posts. How can I do that ?
Hi,
Installing a new demos will mean that everything the previous demo has imported will be removed, like the demo homepage, the demo templates (post, category, etc.) the demo menus, etc. The content that you created, like your own posts, pages, categories, etc. will not be affected. You could make a backup of the website to be safe and then install the new demo.
Regards, Simion C.
I know that my own post will not be deleted, what I am asking is, how can I install a new demo theme that looks exactly like the new one. I asking that because I tried with another demo, but nothing looks the same, is only showing me the post but not the main menu (home) showing 3 or 4 post from all categories
ok.. i did it
Hello, I’m having a problem with my theme. Since my recent update, the theme only activates the mobile and desktop versions on the phone. It’s supposed to activate mobile mode only on the phone. I’ve done everything, but nothing works. Please help me.
Hello, I’m having a problem with my theme. Since my recent update, the theme only activates the mobile versions on the phone and desktop. It’s supposed to activate mobile mode only on the phone. I’ve done everything, but nothing works. Please help me.
Hello, I’m having a problem with my theme. Since my recent update, the theme only activates the mobile versions on the phone and desktop. It’s supposed to activate mobile mode only on the phone. I’ve done everything, but nothing works. Please help me.
Hi,
The mobile theme could be displayed on desktop because of the caching used on the website. However, most caching plugins have an option to create separate caches for desktop and mobile. It depends on the caching plugin you are using. The super cache plugin for example has an option like this https://prnt.sc/axDDsFuqFY-O Other plugins have a similar setting. If you want we can take a look at the website, I suggest to send us an email at contact@tagdiv.com and provide a link to the website and admin login.
Regards, Simion C.
I requested for a refund , it was approved per the email but no money refund has happened so far 2 days now
Hi,
I see the refund has been approved by us. Now it depends on how fast Envato will process the refund. I think it can take up to 5 days according to this article https://help.market.envato.com/hc/en-us/articles/209980383-How-do-refunds-work Please have a little more patience.
Regards, Simion C.
I sent an email regarding my license. Waiting for a response….......
Hi,
I replied to the email now, please let us know if we can help with something else.
Regards, Simion C.
hi How can i activate the page builder divi for posts?
Hi,
If you’re using the Newspaper theme, please note that the Divi Builder is not compatible. You can only use the tagDiv Composer, which is available for pages and cloud templates—not for creating posts.
Thank you! Calin
i want to achieve the podcast functionality , can this theme support that and if yes how can i go about it ? i have audio files that i want to be in the site like podcasts how can i achieve that here ? is it possible ?
Hi,
If you’re looking for a specific demo, we recommend using the Podcast demo: https://demo.tagdiv.com/newspaper_podcasts/
Alternatively, you can apply the podcast functionality to any other demo. To do this, simply set the articles to the audio format and add the audio file link, as shown in this example: https://i.imgur.com/7Eq1LGO.png
Thank you! Calin
I’m really disappointed with the Newspaper theme after purchasing it. While the post templates look great, many other important pages — like WooCommerce, bbPress, Terms and Conditions, and plugin-related pages — do not inherit the global typography or layout settings. I expected a premium theme to provide consistent styling across the entire site, especially for core integrations.
Having to manually adjust font styles, line height, and spacing for every plugin page defeats the purpose of using a pre-designed template. What’s worse, the support has been unresponsive, which is incredibly frustrating after paying a premium price.
I’m not a developer, and I bought this theme to save time — not to spend hours troubleshooting layout and style issues that should have been addressed in the first place. I really hope the team takes this feedback seriously and improves support and plugin styling consistency in future updates.
Hi,
It seems there may be a misunderstanding, so I’d like to clarify a few things.
You may have previously used a different theme that handled certain features in a specific way, and now you’re expecting all themes to behave similarly. If that’s the case, I understand the confusion, and I’m sorry for any inconvenience.
When you install a demo from Newspaper, only the content and layout specific to that particular demo are included. So, for example, if you want to set up a shop, you’ll need to configure it manually using tagDiv Composer (https://forum.tagdiv.com/tagdiv-composer-tutorial/) and tagDiv Shop (https://forum.tagdiv.com/tagdiv-shop/) Once the plugin is active, you can use tagDiv Composer to build your shop pages. To simplify the process, there are also pre-designed templates you can import from the Cloud Library: https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=shop and just adjust the layout to your needs.Just to reiterate: if you’re adding new functionality like a shop that wasn’t included in the original demo you installed, the layout for that feature won’t be available by default. You’ll need to either create it manually or import a suitable layout.
Thank you! Calin
Am trying to add tweets to a sidebar but every option am trying is failing , i have the smash ballon plugin installed , how can i get to have the twitter feeds show in a sidebar manner ?
Hi, Does the plugin provide a shortcode? If it does, you can use that shortcode within the tagDiv Composer. Simply add it to a Text element inside a column on your page or cloud template. You can insert it in the text zone like shown here: https://imgur.com/DSSni9j
Let me know if you need help placing it in a widget or sidebar area as well. If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you!
Calin
