26858 comments found.
Hi, I need to exclude a few specific posts from the site-wide search results. Is this possible with the Newspaper theme? If yes, what’s the recommended way to do it?
Hello,
Folosind tema Newspaper se pot exclude pe pagina de rezultate articolele care nu se doresc, pentru asta se poate edita search cloud template cu tagDiv Composer si se adauga id-urile articolelor care nu se doresc un – in fata, exemplu 651, 761,-872 https://i.imgur.com/kWXM9fn.jpeg
Unfortunately, only the type can be excluded from the live search element.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin N.
Hi,
I’m currently working on a website (https://peopleandqatar.com/) using your “Newspaper” theme. While the performance and test scores on your demo site are great, my site isn’t performing at the same level despite using the same theme. Could you help me identify what might be causing this discrepancy and suggest any improvements to boost performance?
Regards
Hello,
I’ve checked the website you mentioned, and your current performance looks quite good: 89 on mobile and 98 on desktop.
Since you’re using WP Rocket, I recommend following our optimization guide here: https://forum.tagdiv.com/wp-rocket-and-newspaper-theme-optimization-guide/ Additionally, you can enhance performance and security by combining it with Cloudflare: https://forum.tagdiv.com/cloudflare-cdn/
If you need further assistance, our support team will be happy to help with any requests on our official support forum: https://forum.tagdiv.com/forum/newspaper/
Thank you! Cali
HI, please guide me on how to adjust the size of feature image , i tried with cloud template single article , may be i am missing something, image is still very big and full size, not even able to make it centre, please guide.
Hi,
If you’re using the single post template, you can edit it with the tagDiv Composer. You have two elements available for this: Single Post Bg Featured Image and Single Post Featured Image. Each element is customizable and comes with its own set of settings, see an example here: https://i.imgur.com/O8mfOma.jpeg
If you need further assistance, our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin
Subject: Issue with “Video Embed” Element – YouTube URL Shows “Failed render”
Dear TagDiv Support Team,
I am experiencing an issue with the Newspaper theme when using the Video Embed element in TagDiv Composer.
Whenever I paste a valid YouTube URL into the element, instead of rendering the video, it only shows the following error message: “Failed render”.
Here are the steps I tried:
Used different YouTube URLs (short link and full link).
Tested on different browsers.
Cleared the website and browser cache.
Disabled all other plugins temporarily.
Unfortunately, the problem persists.
I have attached/saved a screenshot here for your reference: https://imgur.com/a/Cqi4ZtI
My staging website here: https://portalnews.bintangweb-dev.com/
Could you please advise how to resolve this issue, or confirm if it is a known bug?
Thank you for your assistance.
Best regards, Fahmineo
Here are the additional details for your reference:
YouTube URL tested: https://www.youtube.com/watch?v=4Gs3SHlLXMk
(Please note this was a live stream URL, so it may no longer be available at the time you check.)
Theme version: Newspaper v12.7.1
WordPress version: 6.8.2
Active plugins:
- Loginizer – 2.0.2 – Softaculous
- Loginizer Pro – 2.0.2 – Softaculous
- Menu Duplicator – 0.8 – Jeremy Ross
- tagDiv Cloud Library – 3.9 | built on 27.03.2025 10:27 – tagDiv
- tagDiv Composer – 5.4.1 | built on 29.04.2025 10:27 – tagDiv
- tagDiv Opt-In Builder – 1.7.1 | built on 29.04.2025 10:50 – tagDiv
- tagDiv Standard Pack – 2.7 | built on 11.04.2025 11:20 – tagDiv
No caching plugin is installed on my website.
I hope this extra information helps in troubleshooting the issue. Please let me know if you need any further details.
Thank you very much for your support.
Best regards,
Hi,
I just tested the same video as you, and it works fine https://prnt.sc/BQCTx-2U-4P- It’s quite unusual that it’s not working correctly when you try the same video. We will take a closer look at this issue, please send us an email at contact@tagdiv.com and provide admin login for the staging website.
Regards, Simion C.
Hi Simion,
Thank you very much for your reply. I have tested again but unfortunately the video still doesn’t display in the Video Embed element on my staging site.
As you requested, I have already sent you an email at contact@tagdiv.com with the admin login credentials so you can check directly.
The Email Subject is: “Follow-up from ThemeForest Discussion – “Video Embed” Issue (Failed Render)”
Looking forward to your further assistance.
Best regards, Fahmineo
Hi Fahmineo,
Thank you! We’ll contact you via email.
Thanks, Calin
Hi Calin,
Thanks for your support . I’ve already replied to your email with confirmation and a follow-up question.
Best regards, Fahmineo
Hola. Cómo puedo descargar este tema, ya no aparece en mi cuenta. https://themes.themegoods.com/grandnews/demo4/ Gracias por ayudarme.
Hi,
I can’t say unfortunately. If you purchased a theme it should appear in your account. Even if the theme is no longer available it should appear like so https://help.market.envato.com/hc/en-us/articles/202500244-Why-has-my-item-been-removed I suggest contacting the author of the theme, or Envato support https://help.market.envato.com/hc/en-us/requests/new They will be able to check the situation.
Regards, Simion C.
Hi. Where can I change the words ‘creative’ and ‘amazing’ that appear in the td-animated-element section?
https://prnt.sc/Jw3Xi0-Vk_hJHi,
Please check in this element here https://prnt.sc/4D2uwt8kvL7u There you can change the default words to what you want. Please try it. The Momentum demo contains a bit more complex customization, if you have more questions let us know. I suggest using the support forum or sending us an email at contact@tagdiv.com
Regards, Simion C.
It’s a bit lower in the page, please click on this raw HTML element here https://prnt.sc/7c6QzlgXIQqz Then you can change the default words. Please check again. We can help directly on the website if you want, we will gladly help with the demo customization if you send us an email and provide access to the website. Let us know at any time.
Regards, Simion C.
When will the update be announced? I hope the bugs are resolved quickly. What is the focus of this update, and are there any new features? When will new features be released? Also, Many people are using the Newspaper theme, but the composer builder isn’t working properly. The Newspaper team is probably well aware of the reason. I’m curious about your internal thoughts on this issue and whether there are any plans for compatibility or changes with other builders (such as Elementor or Gutenberg).
Hi,
We will fix the bugs in the next update, it will be a relatively minor maintenance update. Besides issues that could happen for specific websites, the composer functions properly for most users. When here are issues we investigate the cases on the websites. We have plans to add a few new features, but they are not yet ready and tested, so it will take more time. There aren’t plans to provide full compatibility between the theme and elementor. Since we provide the composer, and all the theme features depend on it or can be used only through it, and the rest of the theme plugins require the composer, providing compatibility with a different page builder will mean recreating everything basically. Gutenberg however can be used to create posts and pages as needed.
Regards, Simion C.
WHY NOT ALLOW THE USER TO ASSIGN AND UNASSIGN AT WILL? THAT YOU SET A TIMER THAT DOES NOT EVEN FUNCTION??
“To use a license key on a different domain, you can unassign it from the list anytime after 2025-09-14 05:58:36 UTC + 02:00. If you encounter issues, please get in touch with us at contact@tagdiv.com.”
IT MOVED FROM 04:58:36 to 05:58:36 and then it has been STUCKED and my site is just there for 18hrs.
WHAT SORT OF THING IS THIS?
Hi,
I see my colleague has replied to the email in the meantime. The ley should work fine now, please try using it.
Regards, Simion C.
How do I assign a template to a blog category? I want to use different templates for each category.
Hi,
That is possible. Please check in the theme panel in the per category options, there you can set the desired template for each category https://prnt.sc/Dx96BL5B-I7y
Regards, Simion C.
Hello, incorrect information was enterd while trying to explore the “Opt-In Builder Subscriptions” Setup Wizard. How do I go back to edit the information? Thank you
Hi,
You can edit the information from opt-in builder. From there, you can edit the account information https://i.imgur.com/mu7pwqX.png for more details you can consule this guide https://forum.tagdiv.com/subscriptions/
Thank you! Calin
I would like to migrate from NewsMag to NewsPaper. I would like to keep my NewsMag them (It is one of the demos). How can we go about doing a smooth transition… (Colors scheme etc). I am ready to purchase.
That will take some work, these are different themes after all. The website will have to be replicated with the Newspaper theme. If you want to try it out, you could do it on a staging/testing clone of the live website, and install the Newspaper theme there and customize it to look like the current website. We will provide assistance as well and help you. Please let us know if you have more questions.
Regards, Simion C.
If I downloaded the NewsMag theme’s settings. Would you consider making a settings I could upload to the new NewsPaper theme? If there is cost let me know. I think that would be a good way of doing it. I would like the same done for the main “page” that is designed by the NewsMag Tag editor.
Hello,
We, the support team, can only help you with instructions, but if you want a developer to make the transition from Newsmag to Newspaper and everything to be as it is now, we can help you through the custom work service, for this we recommend that you write to the email address bogdan@tagdiv.com and add the details about the desired work, and the colleagues there will tell you how long the transfer takes and what the costs are.
Thank you! Calin
Is possible create an FAQ page?
Hi,
It would be best to use a plugin for that, especially if you also need the schema for the FAQ. Please try a few plugins https://kinsta.com/blog/wordpress-faq-plugins/ there should be free plugins that allow you to build a FAQ section for the website.
Regards, Simion C.
Is there an option to enable guest checkout ? For example if somebody buys an subscription he can buy without even having an account on the current website ?
Hi,
That’s not possible unfortunately. In order to become a subscriber using our optin plugin, the visitor must first register on the website and have a subscriber account, and only then it will be possible to pay for the subscription. We are very sorry for the inconvenience.
Regards, Simion C.
I imported the new templates then copy block to that one to use in my current homepage. Everything is smooth, website is live with new block in that section I chose. https://ibb.co/wTJzTCW
But when I went to homepage template to edit, it said that and the block was disappeared. https://ibb.co/xqyzwPK2
What was that? How can I fix that?
Hi,
I just checked the website and the section is there https://i.imgur.com/EcEtCMG.png. Do you still have the problem? Usually, this situation happens after the last changes on the page/template, so using a recent page/template revision/backup should resolve the problem https://i.imgur.com/y2vTQ45.png
Thank you! Calin
on mobiles im getting adverts to newspaper in article posts but i cannot find where to remove anywhere? https://prnt.sc/8a6ftrI4-cUD
I did email you guys but havnt had response
Hi,
You’ll need to use tagDiv Composer, edit the template or page and select the ad box element, then check where the ad is coming, if is a banner, then is from the image tab – https://forum.tagdiv.com/ads-adsense-overview/ – https://i.imgur.com/TRxdDwU.png
Thank you! Calin
i manually went to imgur and found image but your screen shows the ad visible, ad is not visible in composer but is front end on mobile
Hi,
Here https://prnt.sc/hxGwfHp2tBD1, you are in the tagdiv composer, checking the mobile viewport. What I recommend is checking it in incognito mode on a clean browser that does not use an ad blocker.
If the situation persists and you can not find the banner, please contact us via email at contact@tagdiv.com and please provide temporary wp-admin access to investigate the situation.
Thank you! Calin
was adblocker hahahahahahah
Hello, my name is Douglas. I would like to know if there is an update or customization for “web stories” for Google Discovery?
Hi,
For this, we recommend using a dedicated plugin for ‘Web Stories’ compatible with Google Discover, as our theme does not include this functionality.
Thank you! Calin
Hi, I am using Bimber theme on 2 websites. One of them has Google Adsense approval. I want to migrate to Newspaper theme (Voice demo) and I have a few queries- 1- Will migration affect my Adsense approval in any way? 2- I have 200 quizzes on one site using Snax plug in of Bimber. Will my quizzes remain active after migration to Newspaper theme? Is Snax plugin compatible with Newspaper theme. 3- Will all my articles remain safe, and do i need to consider anything else?
Hi,
No, changing the theme won’t affect your AdSense approval, as long as your content and site structure remain compliant.
Snax is not officially compatible with the Newspaper theme; therefore, we can not say for sure if it will work or not. Your quizzes might still work, or work with layout or functionality issues.
Yes, your articles will remain safe. Just back up your site (files + database) before migrating. Also, check widget placements and shortcodes after switching.
Thank you! Calin
All my posts/articles and 2-3 pages are using Elementor. Will they work equally fine on Newspaper theme.
Hi,
I can’t quite say unfortunately. Pages may work, or if there are problems they can be recreated with our composer, if there are just 3 pages. But if the content of all the posts is built with elementor, and one of our cloud post templates is used to display the post content, then there may be layout or design issues. Mixing builders together is not usually a good idea in general. If you want you could test the theme. You can purchase it, and create a staging/testing clone of the live website, then install the theme there to see what happens. In case there are major issues which cannot be solved, and you can’t use the theme, them we can provide a refund for your purchase.
Regards, Simion C.
Can’t activate the theme. I got the licensed code. But activation button doesn’t working.
Hi, Please get in touch with us via email at contact@tagdiv.com provide wp-admin and the license key and we’ll check it as soon as possible. Thank you! Calin
I saw something interesting in https://demo.tagdiv.com/newspaper_week_pro/
How can I config and edit that text? https://ibb.co/WppqWXhx
Hi, For this, you need to use the opt-in builder https://forum.tagdiv.com/tagdiv-opt-in-builder/ and lock https://forum.tagdiv.com/lockers/ the articles you want to be exclusive.
If you need further assistance our support team will be happy to help with any requests on our official support forum at https://forum.tagdiv.com/forum/newspaper/
Thank you! Calin
tks, but I didn’t need paywall feature which I already used Publisher Center via Google. I only need the modify text insert next to the title (Ex: Review, Exclusive or anything)
Hi,
The simplest way to add an extra label, as shown in the example, is to include the desired text in the “Custom Label:” field for each article. Then, using custom CSS, you can position and style the label as needed:
https://i.imgur.com/u9ZYkhT.png https://i.imgur.com/TrGfU2T.png https://i.imgur.com/c0tfyEx.pngAlternatively, you can use the Module Builder along with a custom field from the ACF (Advanced Custom Fields) plugin to achieve more flexibility.
Let’s aim to keep the dashboard as clean and streamlined as possible. For additional theme support, feel free to contact us through the support forum https://forum.tagdiv.com/forum/newspaper/ or by email at contact@tagdiv.com.
Thank you! Calin
Can you help me access the support forum? My id isn’t working. When I try to enter my email or user name it says invalid. When I enter my license, it says that license has already been registered. I can’t find a way in, even though I just renewed support for another 6 months on here.
Hi,
You can contact us via email at contact@tagdiv.com and let us know the problems you are facing, including this one with connecting on the support forum. Also, please provide via email the license key you want to use for the forum account, and we’ll let you know the email address is used for it.
Thank you! Calin
