19024 comments found.
i have a website i registered with my code but now i installed the child theme i activated and it wants register code. but i can’t write my code . how can i solve this problem?
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
i already did it but it gives me error Your site still uses BeTheme. Please delete all theme files before deregistration. Please reset or release the key so I can activate it again.
In such case, you need to contact our support team through contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact
I would also like to know how I can change the divider colors that are in the footer. I know their are dividers but I cannot see them due to background picture. thanks
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I have issues with the site I am building with your theme, on the bedoctor prebuilt site.
1. The Menu burger appears on all screen sizes including the desktop view. I have tried to remove this but it gets removed for the other devices as well.
2. On the single blog article page, the page title appears twice and rides up to the top of the page with no way for me to edit the page and bring it down or remove it. No clear direction on how to edit the view for that page.
Your assistance to fix these will be highly appreciated.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Pre-sales question.
Does your slider, not from other 3rd party like Slider Revolution or Layerslider, is it come with or have function to full width or just static/fix the? For example, if I want my banner slider to be full screen on my home page, is it possible? Or not? I don’t want to use other plugin for this since you have the BeBuilder.
Hi,
yes, you can have full width slider using our built-in slider feature. You can check examples by visiting the following links:
https://themes.muffingroup.com/be/blogger5/https://themes.muffingroup.com/be/furniturestore2/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, thanks for the demo link.
I’m not sure about blogger5—is it using a slider, or something else? It seems to come with content. As for furniturestore2, is it using Slider Revolution? If so, I’d prefer not to use that.
If you take a look at Elementor’s built-in Slides widget, that’s what I meant. It allows image adjustments, custom text, and more. Here’s the link for reference: https://elementor.com/widgets/pro/slides-widget/
Does BeBuilder offer something similar? Specifically, can it adjust images, support custom text, and allow full-width, height or custom layout of the image?
Regarding Blogger5 it’s slider built with our built-in Loop Builder tool.
BeBuilder have pretty basic Slider element you can check on muffingroup.com/betheme/elements/slider/ but within Loop Builder you can build whatever you like as it extends possibilities a lot.
I have a few questions about this theme:
- can i make video backgrounds or blocks?
i.e our current website via shopify: https://njswingsets.com/pages/residential-trampolines
- can i add a features / compare grid? i.e shown in trampolines link above
- can i add FAQ tabs / dropdowns? i.e shown in trampolines link above
- can i add a quote cart? i.e separate from shop cart i.e only processes product / services quotes
- can i add videos to woocommerce products? i.e gallery area
- is the filter menu customizable? i.e design, how it displays, etc.
i.e our current website via shopify: https://njswingsets.com/collections/all
Basically all the features of our current website via shopify, need to be replicable with whatever theme we choose for wordpress and i’m having a hard time finding good examples in your demo websites, that show off all the features we are looking for.
Any insight to this would be appreciated, thanks!
Hi,
1. Yes, you can.
2. It’s just a basic table so yes, you can.
3. Yes, you can.
4. Yes, you can.
5. It’s up to WooCommerce but as far as we knows, it can be handled by Woo plugins.
6. For now, you can use Woocommerce filtering but we are currently working on advanced filtering feature that would be available really soon.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Great, i appreciate for the answers.
To clarify, your theme supports all of these features or do i require third party plugins to handle any of the above mentioned?
Thanks!
Yes, except point 5 that is up to Woocommerce. And regarding point 6, like said, at the moment you can use Woocommerce filtering widgets but we’re working on advanced filtering feature that will be ready very soon as we’re testing it currently.
Awesome, thank you for clarifying!
You’re welcome! 
i am trying to register but saying:Registration limit exceeded , the theme is not using anywhere
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi!
How can I add a full-width button to my contact form (created with CF7), or what is the shortcode to use for it?
Thanks in advance!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
On popup display condition the search page is not showing. Thanks
https://snipboard.io/OxMvmX.jpgHey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Is there another section for product reviews? I built a site from an imported demo and it says there are reviews for the products but the product review section is empty on WooCommerce.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Why can’t I report a problem ticket after purchasing a new license?
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. We need to check your account as maybe you didn’t confirmed account creation and that’s why can’t post.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
The best of the best
Everyone needs to see these videos; you’re amazing!
https://www.youtube.com/watch?v=cV0ydTSGypI https://www.youtube.com/watch?v=5kBGNiov62EA better solution would be to add fields to the Betheme dashboard without installing ACF and CPT UI.
After creating the fields in the Betheme dashboard, being able to import the data via CSV would be great.
The “cars” content in the video is great. I’m curious what could be done with Woo products in the content instead of “cars.”
Hi,
thanks for kind words and suggestion, we will consider it for sure in future updates
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, I need your help. I previously registered my purchase code on a site I was working on a while back, but the theme was never actually used. The site no longer has the theme installed, and I don’t have access to the admin panel anymore to remove the folder. I’ve also sent you an email about this since my support period has expired. Could you please deactivate the old registration so I can reinstall it on my new site? Thanks!
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello,
I really like BeParty 6 https://themes.muffingroup.com/be/party6/, wonderful design! I have a question: is it possible to remove the horizontal lines and replace the rings with bubble images on the sides?
Thx! Steve
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, I installed the theme and found the solution myself. I realized those elements are images, and I was able to hide the divider line using the “empty” option.
Br, Steve
Great, happy to hear you were able to sort it out.
Hello,
I have just signed for a project and purchased this theme in order to manage the license and ensure future updates for BeTheme that was already in use.
I can’t figure out how to de-register and register again my new purchase code. The theme functionality doesn’t work.
Do you have an email address so I can send you login credentials and help me out?
Thank you in advance,
Natasa
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
There is a vulnerability on Slider Revolution up to version 6.7.36. (Slider Revolution <= 6.7.36 – Authenticated (Contributor+) Arbitrary File Read via ‘used_svg’ and ‘used_images’) Is there or will be an update to 6.7.37 through your plugin? Through your panel latest version is 6.7.36.
Thanks!
Hi,
update for SR have been released a couple of hours ago and we will update it very soon as well.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
After a long break, I decided to test and see how your BeTheme template has developed, and I’m impressed. I’ll be starting several projects soon and would like to purchase additional BeTheme licenses for my clients. However, I build websites using Elementor, as my whole environment is set up for it, and here’s where I’ve encountered a problem. I would like to use your widgets/elements (page building elements), but when I select them in Elementor, I don’t get any editing options – the “Style” tab is completely unavailable. Is this intentional, and does it mean I won’t be able to use BeTheme widgets within Elementor? I’d appreciate your clarification, as I need to know this before deciding on purchasing more licenses. Best regards, and thank you in advance for your response.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
How do I activate Revolution slider to import hero sliders form their library?
Hi,
if you would like to import sliders from SR repository, you need to buy license from plugin’s author as version included into theme is bundled. Further details about bundled plugin’s version, you will find on https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello. I want to buy a theme and set up a site on Elementor. Can I add the Elementor Pro plugin to the template? Will it hurt performance?
Hi,
yes, you can use elementor pro version of course. Nevertheless, we strongly encourage you to use the BeBuilder instead. This builder was 100% built in-house and is way lighter, faster and definitely more stable than any other website builder on the market. Moreover, it has a lot of great features that others doesn’t have. The BeBuilder is based on flexbox what gives you seriously infinite possibilities of designing. Lots of our customers already switched from most popular page builders and they enjoy the BeBuilder even more. We are pretty sure you’re gonna love it too.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, where can I change the default page header background image please? I use the Oculist2 pre-built website.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
“The current CSS version in Theme Options differs from the one saved in the database”
Keep getting this message. The logo will not change under global settings and Logo options. Wated alot of time trying to get my project off the ground looking at this message,
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Thank you very much for fixing this so quickly
You’re welcome!
