19016 comments found.
I’m trying to reach you through your forum, but I’m getting an error saying that my license key and Envato ID do not match. Please assist me with this issue.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Loving the theme so far but having an issue with the be builder
I am trying to make a heading that has 2 lines
however when adding the line space in the editor (i.e left side) it doesn’t update in the display, the only way i’ve seen this accomplished is putting in a template which adjusts the wrap.
Is the heading text supposed to react in this way? having to adjust the wrap for any multi line headings seems a bit tedious v_v
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello,
I would like to ask if there is a demo e-shop template available where the products have variable or calculated pricing based on dimensions (width × height) — for example, for a store that sells curtains.
Thank you in advance, I look forward to your response.
Hi,
we do not have such prebuilt website unfortunately so can’t provide such link.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, Are there any pre-built websites as “One page” for “Agency”? Could you please provide live demo url to see?
Hi,
we have plenty of prebuilt websites for agencies and you can make any one page easily. Just navigate to https://muffingroup.com/betheme/prebuilt-websites/ and type “agency” in search bar.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi I need to reset my license, i cannot use license… very thanks
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, I know my support has expired. How can I remove my purchase code from the domain where I used it? I want to use my license in a new project. I no longer support the domain where I could have registered, or they are no longer my clients.
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi there! I am having issues with a BeTheme purchased in 2014. For some reason, the website isn’t appearing. All plugins are up to date, and WordPress. Could you assist? By the way, love your themes and use them every time I have a web project. Looking forward to hearing from you.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I installed the theme with the Befurniture store demo and the mobile view not aligning well etc….
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
My license is not longer working, I am trying to deactivate it on http://api.muffingroup.com/ because I lost the domain where I activate it and it says “The purchase code has not been used to register Betheme or the username does not match the purchase code.”
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hello, if I purchase and use a theme, can I use it normally without necessarily having a license? Like Minimog, where the theme can be used normally without activating the license.
Hi,
to use theme, you need to register it with the license key.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Good evening,
I have an active license on the domain easy-education.gr, which is the main domain. Now, on a subdomain, new.easy-education.gr, I want to redesign the site with a different demo import. The main domain cannot be taken offline, as we are constantly making changes. Is there a way to have a license for the subdomain as well, and when we are finished and move it to the main domain, to eventually cancel the license for the subdomain?
Thank you, I look forward to hearing from you.
Hi,
yes, you can use same license for unlimited number of sub-domains but the whole trick is that you have to register license for main domain first and only then, you can register same license/key for its sub-domains.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Is this theme https://themes.muffingroup.com/be/leasing2/ using the Flexbox or the old section layout? thank you
Hi,
yes, this prebuilt website uses flexbox.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
i have a website i registered with my code but now i installed the child theme i activated and it wants register code. but i can’t write my code . how can i solve this problem?
Hey,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we built for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
i already did it but it gives me error Your site still uses BeTheme. Please delete all theme files before deregistration. Please reset or release the key so I can activate it again.
In such case, you need to contact our support team through contact form located on the right hand side at https://themeforest.net/user/muffingroup#contact
I would also like to know how I can change the divider colors that are in the footer. I know their are dividers but I cannot see them due to background picture. thanks
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
I have issues with the site I am building with your theme, on the bedoctor prebuilt site.
1. The Menu burger appears on all screen sizes including the desktop view. I have tried to remove this but it gets removed for the other devices as well.
2. On the single blog article page, the page title appears twice and rides up to the top of the page with no way for me to edit the page and bring it down or remove it. No clear direction on how to edit the view for that page.
Your assistance to fix these will be highly appreciated.
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Pre-sales question.
Does your slider, not from other 3rd party like Slider Revolution or Layerslider, is it come with or have function to full width or just static/fix the? For example, if I want my banner slider to be full screen on my home page, is it possible? Or not? I don’t want to use other plugin for this since you have the BeBuilder.
Hi,
yes, you can have full width slider using our built-in slider feature. You can check examples by visiting the following links:
https://themes.muffingroup.com/be/blogger5/https://themes.muffingroup.com/be/furniturestore2/
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi, thanks for the demo link.
I’m not sure about blogger5—is it using a slider, or something else? It seems to come with content. As for furniturestore2, is it using Slider Revolution? If so, I’d prefer not to use that.
If you take a look at Elementor’s built-in Slides widget, that’s what I meant. It allows image adjustments, custom text, and more. Here’s the link for reference: https://elementor.com/widgets/pro/slides-widget/
Does BeBuilder offer something similar? Specifically, can it adjust images, support custom text, and allow full-width, height or custom layout of the image?
Regarding Blogger5 it’s slider built with our built-in Loop Builder tool.
BeBuilder have pretty basic Slider element you can check on muffingroup.com/betheme/elements/slider/ but within Loop Builder you can build whatever you like as it extends possibilities a lot.
I have a few questions about this theme:
- can i make video backgrounds or blocks?
i.e our current website via shopify: https://njswingsets.com/pages/residential-trampolines
- can i add a features / compare grid? i.e shown in trampolines link above
- can i add FAQ tabs / dropdowns? i.e shown in trampolines link above
- can i add a quote cart? i.e separate from shop cart i.e only processes product / services quotes
- can i add videos to woocommerce products? i.e gallery area
- is the filter menu customizable? i.e design, how it displays, etc.
i.e our current website via shopify: https://njswingsets.com/collections/all
Basically all the features of our current website via shopify, need to be replicable with whatever theme we choose for wordpress and i’m having a hard time finding good examples in your demo websites, that show off all the features we are looking for.
Any insight to this would be appreciated, thanks!
Hi,
1. Yes, you can.
2. It’s just a basic table so yes, you can.
3. Yes, you can.
4. Yes, you can.
5. It’s up to WooCommerce but as far as we knows, it can be handled by Woo plugins.
6. For now, you can use Woocommerce filtering but we are currently working on advanced filtering feature that would be available really soon.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Great, i appreciate for the answers.
To clarify, your theme supports all of these features or do i require third party plugins to handle any of the above mentioned?
Thanks!
Yes, except point 5 that is up to Woocommerce. And regarding point 6, like said, at the moment you can use Woocommerce filtering widgets but we’re working on advanced filtering feature that will be ready very soon as we’re testing it currently.
Awesome, thank you for clarifying!
You’re welcome! 
i am trying to register but saying:Registration limit exceeded , the theme is not using anywhere
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi!
How can I add a full-width button to my contact form (created with CF7), or what is the shortcode to use for it?
Thanks in advance!
Hey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
Hi,
On popup display condition the search page is not showing. Thanks
https://snipboard.io/OxMvmX.jpgHey,
please send us private message through the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will gladly assist you. Please do not forget to attach the link to site/page you refer to.
P.S. Your voice matters. Vote on what comes next!
Best regards,
Muffin Group team
