21564 comments found.
This theme no longer works. It gives an error 503 when activated. Backend still accessible – no problems with memory limits etc. Talked to hosting company: theme is at fault.
Install Location: Standard File System Accessible: Yes Uploads Folder Writable: Yes ZipArchive Support: Yes PHP Version: 8.2.29 Current version is sufficient. PHP Max Input Vars 3000 Current limit is sufficient. WP Memory Limit: 512 MB Current memory limit is sufficient. PHP Time Limit: 60 Current time limit is sufficient.
Very annoying. Have to rebuild site with new theme. Do not buy this theme until this issue has been resolved.
Hello! Thank you for sharing your feedback. We’d like to clarify that the theme continues to work correctly for other users, and the issue you’re experiencing may be specific to your installation or environment.
If you need assistance with troubleshooting or resolving this matter, we kindly ask you to contact our dedicated support team at https://support.dream-theme.com/
Hi, I want to add fancy date on the blog posts. However, if it is a future event, the post won’t show up. How do I fix this? Thank you.
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hi, how do we change the mobile menu layout, the menu links and remove the “Request quote” button in the Elementor 2026 Demo. It is impossible to change all this. We tried every possibility. Must be a bug or something…
Hello! Could you please refer to https://support.dream-theme.com/knowledgebase/how-to-edit-elementor-templates/ If it doesn’t help, please submit a ticket at https://support.dream-theme.com/
Hi, thanks for a great theme. One question, can I register my WP theme before I setup final domain for my website?
Hi! We are really glad you like our theme! Sure, you can. Just follow this guide https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/
I imported this demo: https://the7.io/elementor-corporate/
How can I add albums? I noticed the Albums feature in other demos but not in this one.
Hello! You can add native Elementor galleries https://the7.io/elementor-main/elements_list/gallery/ BTW, using our tool https://guide.the7.io/elementor/user-guide/the7-dashboard/the7/#single-page-import you can import this single gallery page after importing the Corporate demo (or any other demo).
I’m not familiar with FSE. And I don’t see any documentation that guild me how to edit the site using Block Editor
Could you help with this?
Thanks
FYI, I already created a support ticket via your support site, you can reply me there or here for your convenience
Hello! Thank you for creating the ticket! Our support engineer has already contacted you.
Theme Registration is not working. When I put the purchase code it’s giving me a message “This purchase code is already in use on another website. Please de-register it on the original site or manage your licenses remotely at my.the7.io.”
could deregister and register again.
Hello! Glad to hear you have resolved the issue. Please consider that, according to Envato rules, 1 website = 1 license. Even if the original website went offline. This is true for all ThemeForest themes, not just The7.
Can we get the TIKTOK icon on the social microwidget? I don’t like tiktok but a lot of clients use it.
Hello! Could you please try this approach https://support.dream-theme.com/knowledgebase/how-to-add-custom-social-icon-from-fontawesome/
ok that would probably work but i don’t use child themes ever since i started using this theme as The7 theme historically over the past decade and 100s of site license has everything a good solid site needs lol! Thank you for the info, i’ll just use the tumblr icon for now until I decide if I want to go back and change to child themes on each site that need tiktok.
by the way, i love this freaking theme with wpbakery!
Hello! You can use WPCode plugin instead of the child theme. Alternatively, you can also address to our support https://support.dream-theme.com/ and ask them to assist you without creating a child theme.
The fantasy title stopped working after the last update.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
how do i deregister my purchase code. the earlier website i have already deleted the entire wordpress installation
Hello! You can arrange your purchase codes at https://my.the7.io/
But please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline.
If you need a staging website, please follow this guide https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/ for your future projects.
Why is this Better Block Editor (BBE) and the BBE Plus plugin getting installed automatically? The one great thing about this theme is that it requires the fewest plugins and looks amazing and has great functionality and design already. This plugin is not needed as I use WPBakery. Is there a reason this is getting installed and turned on without my knowledge on each site I have with The7?
Hi,
If you are using WPBakery, it definitely shouldn’t.
Sorry, but I have to double-check. Are you 100% positive you weren’t installing FSE (Gutenberg-based) demos?
I keep running across sites that have it installed all of a sudden and i do not install it. Maybe an update or something. Not a big deal as it’s easy to uninstall, just getting frustrating as it keeps happening somehow. I just updated a site today but it didn’t do it. I’ll keep track of updates to see if it’s happening on a certain update or whatever!
I just found both plugins installed on another site I built that i never installed the two bbe plugins on. Weird how this keeps showing up installed lately…
Hi! Please address to https://support.dream-theme.com/
Hi,
Miroslav here.
A want to offer a bit more insight from the dev team.
We did an extensive investigation after your initial report. And we were not able to reproduce the issue. BBE and BBE Plus are getting installed ONLY if you install an FSE pre-made website.
You are probably doing something that we have not thought of. That’s why we need your help to get to the bottom of this. Can you please get in touch with our support at https://support.dream-theme.com so our guys can investigate the issue further?
I just ran across two other sites that I built back in November, very basic sites, never had bbe installed, only WPBakery, on either of them, both bbe plugins were installed when i went to do an update for the client. Weird. I’ll contact support when i can. Thanks!
Hi,
My support period has expired, but I hope you can still help me with this issue.
I recently moved my website from one hosting provider to another. The old host was using PHP 7.4, and the new one is running PHP 8.2.
After the migration, I noticed that the theme is having problems with the JS Composer plugin on PHP 8.2.
I understand that my support has ended, but I believe a theme should work properly with newer PHP versions, or at least receive updates to stay compatible.
I have purchased your themes several times for different websites, so I would really appreciate it if you could suggest a solution for this plugin issue without requiring me to renew support.
Thank you for your time.
Hi,
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
why would a link in the menu have this format https://abc.com/#!/up the #!/up in there
Hi,
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hello There,
I know you don’t provide support here; however, I’m contacting you here first so you are aware of the issue that I am having with this product.
The theme throws 503 errors upon activation as the site’s main theme. Once I switch back to the WP Default theme, the site is up with no issues.
Digital Chica
Hello! Thank you for your report. In order to proceed, we will need your wp-admin and FTP credentials. Please note that these must be provided privately. For security reasons, we kindly ask you to submit a ticket through our support portal: https://support.dream-theme.com/.
I can’t edit some of the elements with your new update.
ERROR: Failed to load resource: the server responded with a status of 500 () admin-ajax.php:1
I can edit ‘Fancy image’ on WPBakery but I can’t edit ‘Text Editor’. It keeps giving errors.
Also ‘Headings’ doesn’t load…
Gives same error: wp-admin/admin-ajax.php:1 Failed to load resource: the server responded with a status of 500 ()
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Submitted
Thanks!
Hi can i use jetengine for loading dynamic content?
Hello! This approach hasn’t been officially tested with The7. However, since JetEngine is designed to work seamlessly with Elementor and the Block Editor, you can give it a try – it may work as expected.
Has anyone else had the issue of the pages just spinning and never loading??? Help! What is happening? Some jquery error. Has anyone solved this???
Hello! Please try deactivating all your third-party plugins. If it doesn’t help, please submit a ticket here https://support.dream-theme.com/
Is the 7 theme compatible with Elementor 3.34.0?
Hi! Yes, it is!
Dear team, I’ve migrated my website from staqual.com to mitsengg.com i’ve also set 301 redirect as well. So i don’t have two websites running for same website. But now it is asking me for purchase code which i also got it from the support place and tried adding it which isn’t working for me. Also i’ve updated the elementor plugin which broke my website.
Hello! You can arrange your purchase codes at https://my.the7.io/
But please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline.
If you need a staging website, please follow this guide https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/ for your future projects.
hi i just purchased the theme and i enabled in The7 settings, custom, and added the team post type. is there a global settings to change the team single page, so i dont need to go through each member one by one and make changes?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
