21577 comments found.
Hi, how do I make iconmoon the7 fonts and fontawesome 4.7 have font display swap property? as i get google pagepseed warnings
wp-content/themes/dt-the7/fonts/icomoon-the7-font/icomoon-the7-font.ttf?wi57p5 https://stackpath.bootstrapcdn.com/font-awesome/4.7.0/fonts/fontawesome-webfont.woff2?v=4.7.0Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
I need some assistance with my website. I would like to implement a mega menu and change the header color. I have attached a detailed screenshot for your reference. I have already tried multiple solutions, but none have worked.
Please do not share general articles regarding this issue. I will include my credentials with this ticket for further assistance.
i submitted ticket already with screenshots – please help me with this isue.
Thank you for submitting the ticket! We’ll get back to you ASAP.
having issues getting the theme to be compliant with ADA and GPPR. The glaring issues is zooming on mobile. Is there any chance you can help me address this issue?
meta[name=”viewport”] <meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=1, user-scalable=0”>
Hello! Could you please refer to Theme Options -> Advanced -> Advanced Settings -> Accessibility: User Scalable = Enable.
Hello, I am stuck on PHP 7.4 I’m unable to upgrade to PHP 8 because the theme breaks. Please let me know what to do. I have a registered key. Thanks.
Theme version i 7.5 Theme database version i 7.5 Theme aurora version i 1.1
Theme name i Newspaper
Hello! Pardon, our theme name is The7 (not Aurora or Newspaper).
Having non deliverability issues while using contact form 7 (no message is is received) yet in your changelog you say “Replaced the Gutena Forms plugin with Contact Form 7 integration in all FSE demos.”
Hello!
The message means we have replaced Gutena plugin with CF7 in our demo content, but it doesn’t mean any contact forms will stop working because of that. Please follow our KB https://support.dream-theme.com/knowledgebase/contact-form-does-not-work/
Any chance of Business Premade demo in Elementor format,
https://the7.io/business-advisors/
https://the7.io/elementor-corporate/
https://the7.io/consulting/
https://the7.io/elementor-company/
Hello, My client wants me to create a site with your theme but first he wants me to make it separate from his working site with the idea of preparing everything before the transfer. How are things going with using the key first on another domain and then on the real one? My idea is to enter the code and install the selected demo, then modify it according to the client’s wishes and then transfer everything to his real domain by previously removing the key from the site and adding it to the real domain after the transfer. Is this possible and how is it done. I have all the files and the key. What should I do to transfer the license key from the working site to the real one after transferring all the content so that the license remains on the client’s real site. I did not purchase the theme, it was provided to me by the client. Thank you.
Hi! This is an absolutely right decision! Could you please follow https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/
I have this problem: Warning: Undefined array key “breakpoint” in /wp-content/plugins/better-block-editor/Modules/ColumnsResponsive/Module.php on line 132. I downloaded the demo and after I started editing the pages the error appeared. With another fix the errors became 3 and they are the same and are located at the top above the header of the site. Please help me how to fix the problem. Everything has been updated to the latest versions and php is 8.4.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
BANNER HOMEPAGE CHANGE YES ???
Yes, of course!
Hello, I bought this theme many times before. I wanted to change the way my web sites look. However i can’t find the menu to change how menu in the top / header area looks. I found something but i can only change simple layouts, i tried to change the back ground color etc. It doesnt change anything when i say update. Can you please help. I am editing the dental theme.
Hello! Thank you for your loyalty! Could you please submit a ticket at https://support.dream-theme.com/ and clarify what page builder you are using.
Hi team i am regular buyer your theme but its have option to selected, eralier i am purchases for some of other client now now i am purchase some other client ufortunatly theme is developed in Yoga & Pilates Studio Block Editor (FSE), i dont know how can i edit the theme, earlier client have like the demo of wpbakery now they want Yoga & Pilates Studio, can you help me, how can i edit the template like wpbakery
Hello! Thanks a lot for your loyalty and for choosing our themes regularly!
All of our demos have always been provided in one variation of a page builder only, and they can be edited exclusively with that builder. The Yoga & Pilates Studio demo is built with the Block Editor (FSE), so it can’t be edited with WPBakery.
If you’d like advice on editing, please contact our support team here: https://support.dream-theme.com/. Alternatively, if your client prefers WPBakery, you can use the Yoga demo that was created with WPBakery: https://the7.io/yoga/.
Hi! I have a question about the Pro Elements plugin. I think it’s currently used by thousands of people on their websites, but Elementor is on its way to Elementor One. Do you think there will be a time when the Pro Elements plugin will no longer work due to technical updates (new classes, API, EditorV4 architecture) or some functionality will be moved to the server/cloud/licensing). This is important for the long term. I’d like to hear your thoughts. Thank you.
Hello! Elementor claims that existing Pro users can continue using their licenses – Elementor One is an optional upgrade, not a forced migration. Since PRO Elements plugin enables Elementor Pro GPL features, it means the plugin should keep working fine.
Thanks for your quick reply!
Hello, I have a question before purchasing. Is there a header burger menu? Can we place it on the right or left? Can we create a custom header design?
Hi! Sure, it’s possible. Here is an example of our demo https://the7.io/elementor-product/ It can be placed on both sides, and even in the middle
Hope you will enjoy the theme!
I’d like to make a landing page with the theme but I don’t see a simple one in the pre-made sites. Is there one I’m missing?
Block Editor (FSE): https://the7.io/fse-crypto/
https://the7.io/fse-life-coach/
https://the7.io/fse-bakery/
Elementor: https://the7.io/coach/
https://the7.io/elementor-ai/
https://the7.io/elementor-agency/
WPBakery: https://the7.io/business-one-page/
https://the7.io/small-store/
https://the7.io/one-page/
https://the7.io/agency/
https://the7.io/nutritionist/
https://the7.io/product/
https://the7.io/coffee/
https://the7.io/ecommerce-book/
https://the7.io/law/
https://the7.io/wedding/
This theme no longer works. It gives an error 503 when activated. Backend still accessible – no problems with memory limits etc. Talked to hosting company: theme is at fault.
Install Location: Standard File System Accessible: Yes Uploads Folder Writable: Yes ZipArchive Support: Yes PHP Version: 8.2.29 Current version is sufficient. PHP Max Input Vars 3000 Current limit is sufficient. WP Memory Limit: 512 MB Current memory limit is sufficient. PHP Time Limit: 60 Current time limit is sufficient.
Very annoying. Have to rebuild site with new theme. Do not buy this theme until this issue has been resolved.
Hello! Thank you for sharing your feedback. We’d like to clarify that the theme continues to work correctly for other users, and the issue you’re experiencing may be specific to your installation or environment.
If you need assistance with troubleshooting or resolving this matter, we kindly ask you to contact our dedicated support team at https://support.dream-theme.com/
Hi, I want to add fancy date on the blog posts. However, if it is a future event, the post won’t show up. How do I fix this? Thank you.
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hi, how do we change the mobile menu layout, the menu links and remove the “Request quote” button in the Elementor 2026 Demo. It is impossible to change all this. We tried every possibility. Must be a bug or something…
Hello! Could you please refer to https://support.dream-theme.com/knowledgebase/how-to-edit-elementor-templates/ If it doesn’t help, please submit a ticket at https://support.dream-theme.com/
Hi, thanks for a great theme. One question, can I register my WP theme before I setup final domain for my website?
Hi! We are really glad you like our theme! Sure, you can. Just follow this guide https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/
I imported this demo: https://the7.io/elementor-corporate/
How can I add albums? I noticed the Albums feature in other demos but not in this one.
Hello! You can add native Elementor galleries https://the7.io/elementor-main/elements_list/gallery/ BTW, using our tool https://guide.the7.io/elementor/user-guide/the7-dashboard/the7/#single-page-import you can import this single gallery page after importing the Corporate demo (or any other demo).
I’m not familiar with FSE. And I don’t see any documentation that guild me how to edit the site using Block Editor
Could you help with this?
Thanks
FYI, I already created a support ticket via your support site, you can reply me there or here for your convenience
Hello! Thank you for creating the ticket! Our support engineer has already contacted you.
Theme Registration is not working. When I put the purchase code it’s giving me a message “This purchase code is already in use on another website. Please de-register it on the original site or manage your licenses remotely at my.the7.io.”
could deregister and register again.
Hello! Glad to hear you have resolved the issue. Please consider that, according to Envato rules, 1 website = 1 license. Even if the original website went offline. This is true for all ThemeForest themes, not just The7.