Discussion on Ronneby - High-Performance WordPress Theme

Discussion on Ronneby - High-Performance WordPress Theme

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I’m trying to update Ronneby theme for my site. Wordpress is telling me that Ronneby Core plugin needs to be updated, but the update fails. This is the error that I receive: Downloading update from http://dfd.name/check/plugins.php?plugin=ronneby-core&code=5edb4ddf-ba01-473d-8939-135aed59804d…

Unpacking the update…

Installing the latest version…

The package could not be installed. The package contains no files.

Plugin update failed.

Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.

DFDSupport Author Team

Hello Mvpadmin!

Could you please get in touch with us via ticket here or Envato contact form and clarify the WP access details?

Best regards,
DFD Support Team

Hi DFD Support Team! When I go to https://rnbtheme.com, the SSL for the site is not loading and I can’t register for support with my purchase code

DFDSupport Author Team

The SSL issue is already being fixed. Could you please contact us via Envato contact form.

Hi, you asked me to get in touch with you per ticket, but I can’t verify my purchase code. I know the code and tried different times, but unfortunately it doesn’t work. Can you please help me? Jana

DFDSupport Author Team

Hello Jana!

Could you please contact us via Envato contact form.

Best regards,
DFD Support Team

Hello Ronneby Support Team, I’m using the Ronneby theme with WPBakery and I have several fullwidth rows with a parallax effect and a background image. On desktop everything looks perfect and sharp. However, on tablet and mobile devices the same background images become noticeably blurry / pixelated, even though the source images are high quality and optimized. I already tried: Uploading separate mobile images Adjusting row padding and height Changing background settings (cover / contain / no-repeat) Clearing caches (browser + website) Unfortunately the issue remains: desktop is sharp, but tablet/mobile is always blurred. Could you please advise what the best solution is in Ronneby to keep parallax background images sharp on tablet and mobile? Is there a recommended setting, or a way to disable parallax only for mobile/tablet while keeping it on desktop? Also I have some other issues I will tell you about later. Thank you very much in advance for your help. Kind regards, Jana

DFDSupport Author Team

Hello Philippsprunger!

Could you please get in touch with us via ticket here and clarify the WP access details? We will check everything and try to fix it.

Best regards,
DFD Support Team

Hello,

i can’t update the theme, can you tell me why? thank you!

DFDSupport Author Team

Hello Mihai!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

Hello, We are using these Theme for years. Recently the Licence was not active anymore/We could not update it anymore. Now we purchased the theme with anouther user account. How can we activate the new licence for Ronneby? I did not find any inputfield for that within the options of RonneBy. Thank you for your work. Best regards Gregor Pridun

DFDSupport Author Team

Hello Gregorpridun!

Could you please get in touch with us via ticket here and clarify the WP access details and purchase code?

Best regards,
DFD Support Team

marksot

marksot Purchased

i had pruchased this license for a website for sometimee ago , i had deactivated it ( or you can deactivate now from your end , the website is slitherstravels.com).

i want to use my licence now for recover.ng

Thanks for your attention

DFDSupport Author Team

Yes, thank you. Everything is ready. The answer has been sent to your email address.

marksot

marksot Purchased

Thanks for the activation , im using the travel demo – eighty secind layout but only the home page is available , how do i import/get the other inner pages i.e about , contact etc

DFDSupport Author Team

The requested pages are included in the “Additional pages” demo content. We recommend you use WordPress Importer to import the layouts. While installing the content via Appearance > Installer panel the theme options and Revolution sliders will be overwritten and you’ll get only the ones from the last installed layout in the end. To avoid that, we’d recommend you use WordPress importer to install additional layouts/demos. Navigate to Tools > Import > install and activate the WordPress Importer > and select the file to import the content from. E.g.: for Additional Pages Layout import select the file from the following path – \themeforest-11776839-ronneby-highperformance-wordpress-theme\Mainfiles\import\04_pages_demo\content.xml.

Hi,

I purchased Ronneby today on my own because the company that developed my web is asking for more money to update ronneby. I already had a purchase code and the theme activated, however the ronneby plugin does not update

(Order #208280770).

After downloading the package, I noticed that ronneby-core.zip is not included in the plugins folder (only js_composer.zip and revslider.zip are there).

I also tried updating via the WordPress Setup Wizard, but it fails because the dfd.name server returns empty packages.

Could you please provide a direct download link for ronneby-core.zip v1.2.5?

And, if needed I can introduce the new purchase code in the wordpress page, but I can not find where to.

I am not able to register through the purchase code to submit the ticket. Here is our email if it is posible to contact us about this issue, Thank you for the help

DFDSupport Author Team

You have already submitted a request. You received a response on January 29, 2026, but we have not received a reply from you. Please check your spam folder.

Hello, I have the same error as everyone else, please advise on how to update or fix the error, thanks!

DFDSupport Author Team

Hello!

The problem is known and, unfortunately, cannot be remotely fixed. Create a request here or Envato contact form and provide access to the site’s admin panel, and we will fix everything.

Best regards,
DFD Support Team

same issue everyone else is having. Theme will not update – missing files. Can’t update the CORE plugin either. This is a purchased item and only has run on this 1 site.

Please advise. I shouldn’t have to renew support for an error that is clearly not on my end….

DFDSupport Author Team

Hello Jsnhoffman!

There is no need to extend the support period.

Could you please get in touch with us via ticket here or Envato contact form and clarify the WP access details?

Best regards,
DFD Support Team

Hi, We’re unable to update the theme; “There was an error updating DFD Ronneby: The package could not be installed. The package does not contain any files.”

I’m sorry, but my support has expired. Do I need to renew it for this request as well?

I need help, Thanks

Thanks, I have sent the ticket

DFDSupport Author Team

Yes, we received your letter. The issue has been resolved, and the response has been sent by email.

Thanks

Hello, I do struggle to do a recent update of the theme. ( I do have 3 license keys on 3 websites) If I try to do it through the wordpress interface “contains no files” error pops up.

I have managed to update the theme manually through ftp on one of the websites however then problem with ronneby-core occurs as again the same error as above pops up and there is no “ronneby-core” file in your .zip files.

I have send out two tickets through your envato page as well (around week ago) however still none replied.

I never had a problem for years with the theme until the recent update. Could someone help me please :) Have a lovely day.

DFDSupport Author Team

Hello Maikoonly!

The answer has just been sent to your email address.

Best regards,
DFD Support Team

problem solved! always top class help from your side Thank you so much <3

DFDSupport Author Team

You’re very welcome! If you need any further assistance, feel free to let us know.

Trayzee

Trayzee Purchased

Good morning I have just purchased your theme and am trying to get it set up. I’ve installed it but am not batteling to install the plugins. Pls help. This is the message.

Install Required Plugins The installation and activation process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Installing and Activating Plugin Ronneby Core (1/3) Downloading installation package from http://dfd.name/check/plugins.php?plugin=ronneby-core&code=… Unpacking the package… Installing the plugin… Plugin installation failed.

DFDSupport Author Team

Hello Trayzee!

Could you please get in touch with us via ticket here and clarify the WP access details?

Best regards,
DFD Support Team

Good morning, my IT guy doesn’t uninstall your layout when changing the server, so we can’t reinstall it now. Is there anything we can do about it?

DFDSupport Author Team

Thank you for the explanation. In any case, I have already deactivated the old site, and you can use the code on the new site.

Thank you

DFDSupport Author Team

You’re very welcome! If you need any further assistance, feel free to let us know.

Kindly cancel my order, I bought other theme and setup on our website.

my code cxxxxx afd51b3

https://velskitchen.com/

DFDSupport Author Team

Hello Senthil!

I am very sorry that you have encountered problems. Could you please get in touch with us via ticket here or Envato contact form and clarify the WP access details? Please also describe in more detail what exactly you found difficult.

Best regards, DFD Support Team

https://rnbtheme.com/seventy-eighth/# this demo is not working as expected, it is bug. give me right instructions to import demo and should work as per demo then will change the text.

DFDSupport Author Team

Hello Senthil!

Please provide a link to the website and access to the admin panel, and I will check everything and help with the settings.

Best regards,
DFD Support Team

Latest Update does not work. Tried to update via the Website and no file found. Tried the Manual Update using CPanel, which should be simple enough, but while the theme update, it would update the Ronneby Core. When I tried to revert back to the previous Ronneby Version, I got a Critical Error on the website. Not good enough Ronneby!

DFDSupport Author Team

This is not related to the update.

Could you please contact us via Envato contact form.

OK, I’ve sent message through Envato Contact Form as well as your Support ticket

DFDSupport Author Team

Yes, we received your letter and replied to it. Please check your email. If the letter is not in your inbox, check your spam folder.

Hello, Unfortunately, the product code no longer works. I used to have a different website, which has not existed for years, and now I wanted to create a new one. How can I reactivate my purchased product? It says, “Reminder! One registration per website. If registered elsewhere, please deactivate that registration first.” Since the old website has not existed for years, I cannot deactivate the theme there.

Please note that deactivation will work only on the domain where it was activated. If you changed domain name but haven’t deactivated the purchase code, please contact our support team via ticket. Thats my Problem…

I was able to solve it myself with a local backup. But now the question is, how do I activate Slider Revolution? When uploading a theme in Elementor, I keep getting the error message, “Seems like there is a problem with the zip files. Try installing again and if the problem persists, contact Support.”

DFDSupport Author Team

Hello!

Could you please get in touch with us via ticket here or Envato contact form and clarify the WP access details and purchase code?

Best regards,
DFD Support Team

ozzi

ozzi Purchased

I sent a previous comment regarding updating theme. I did it manually but now it won’t update the required plugins. Gives the following error: Downloading update from http://dfd.name/check/plugins.php?plugin=ronneby-core&code=3cc460f8-b040-46cd-b3ac-7ad2b5e99b01… Unpacking the update… Installing the latest version… The package could not be installed. The package contains no files. Plugin update failed. Plugin not activated. A higher version of Ronneby Core is needed for this theme. Please update the plugin.

DFDSupport Author Team

Hello Ozzi!

Could you please get in touch with us via ticket here or Envato contact form and clarify the WP access details?

Best regards,
DFD Support Team

ozzi

ozzi Purchased

Update theme: when I try to update the theme within Wordpress: “update now” it comes up with an error “update failed”. Please help.

DFDSupport Author Team

Hello Ozzi!

Could you please get in touch with us via ticket here or Envato contact form and clarify the WP access details?

Best regards,
DFD Support Team

Hello. If I download All files and documentatiot or WP files only, the version that I get is 3.5.69, not 3.5.70 and VPBackery 8.6.1. Can you update the files? thanks an BR!

DFDSupport Author Team

Hello Minimizan!

The files have been sent to Themeforest. They will appear shortly. If you wish, write to us here and I will install the latest version for you.

Best regards,
DFD Support Team

Thank you for your quick response. I will wait for ThemeForest. Kind regards.

DFDSupport Author Team

You’re very welcome! If you need any further assistance, feel free to let us know.

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