315 comments found.
Hi, is the theme compatible with WordPress 4.7? It is safe to update to this new version of WordPress that was released 6 DEC 2016?
Hi alitraeps,
The new version of Azoom Theme (2.0 for now) has just been released. Azoom 2.0 is WordPress 4.7 ready 
Enjoy!
XanderRock
The client was using 2 slides in the curvy slider but they now just want one slide and have the animation end on the one slide and not have it loop. I know this is possible revolution slider but is it possible to have one slide and have it not loop in curvy slider? They love the curvy slider but now just want the one slide.
Hi ShadowSong,
Yes, you can do that. Just delete the scene you don’t want. And in RPB disable auto play.
You can use our Support Forum for further questions
Enjoy!
XanderRock
Hello im planing to buy this theme but before that i just wonder to drop a two question that i want to get an clear idea
1. can i set the full width screen size to normal or Standard (1170 width) size this should include slider and all
2. are you provide A to Z installation to site building tutorial ?
Please reply
why it’s taking long time to reply ?
Hi libertyshj,
Thanks for your interest on Azoom Theme We try to answer each questions in 24 hours Monday – Friday. And it seems like your question was sent on weekend.
1 – Yes, you can use boxed layout. We have a demo using boxed layout here ;
http://azoom-sites.rockthemes.net/abboxed/You can use sliders or our other elements in this layout.
2 – We have video tutorials for theme and demo installation. You can find them at here ;
https://www.youtube.com/watch?v=h-Ujud5cWb0
Enjoy!
XanderRock
Hello XanderRock
Thank you for replying and i just check your box type layout but i wanted to have same without background but adding similar animation boxes like your main demo im afraid i did explain my question
otherwise do you have any trail version that i can try with or moneyback system?
i recently brought one theme but the end it was not fitting to my requirement, so i want to make sure everything is possible with your theme
Thanks
Hi,
Yes, you can remove the background image and use a color for the background. That is boxed layout demo Abboxed. You can make the boxed layout on main demo as well. We have a feature to enable/disable boxed layout.
There is no trial system on Envato market. If an item has been bought and downloaded, there is no moneyback.
There is no “everything is possible” theme. Every theme got different features. You can use all of our elements in our demos. And for features specifically for your needs, you can make extra modifications by editing related codes. That is only for your unique requirements. But using our theme as it is with it’s all elements does not require any coding. It can be used easily without any code. Simply drag and drop to build your layout with RPB (Rock Page Builder).
Enjoy!
XanderRock
Thank you XanderRock
i will consider your reply and hopefully we can make this deal
have a nice day
Hello XanderRock
i already Purchased your theme and i need few support to build my website so can you tell me how do i access your support page and post my questions
Thanks
Hi libertyshj,
Thanks for buying Azoom WordPress Theme I saw your questions in our Support Forum and replied them already
Enjoy!
XanderRock
After I bought the Azoom Theme , I am dissapointed since after following in details the installation instructions, tutorials, and videos and then proceeded to install the Parallax demo, but when I open the site I have no background or images.
I am a newbie on all the website building and I thought the template would have everything as per the Live Demo so I can just configure it to my needs.
I had installed it in Godaddy Hosting Managed Wordpress version 4.6.1.
Hi Willie255,
Thanks for buying Azoom Theme We are using some unique images along with other free images. Those image files got different license types. And we have to follow thier license rules. Thus we are not allowed add those images.
We also state that media files in our demos are not included in the item description here ;
https://themeforest.net/item/azoom-multipurpose-theme-with-animation-builder/10591289#item-description__demo-imagesSince you are using Aparallax, you may want to get in touch with the author of those images. You can find the author link in our Special Thanks area. Here is the link of the author ;
https://www.behance.net/gallery/19500849/IPhone-6-PSD-Mockups
You can use our Support Forum if you have theme related questions
Enjoy!
XanderRock
Why I have an error with google map
Hi SamilCP,
Thanks for buying Azoom Theme That should be because of using Google API Key. You should get an API key to use Google Map. You can use our Support Forum for further questions
Enjoy!
XanderRock
Hi, I bought azoom last June and it seems I have one more month of support. However when I visit the support forum it states that I “do not have permission to view this” and that I need to register. I am already registered. How can we fix that?
Hi thanasish,
Thanks for buying Azoom Theme I’ve just checked your user details in our Support Forum. It seems like your user details was not set as “Subscriber”. I’ve just fixed that. You should now be able to use our Support Forum
Let me know if that helps you
Enjoy!
XanderRock
Hi Is it possible for the breadcrumbs area to appear before the header ? Thanks for the help.
Regards Y
Hi ybettschen,
Breadcrumbs can only be used in the Title & Breadcrumbs area. You can not change that without modifing the related codes. If you want, you can customize the related area but this falls under customization.
As a side note, I saw your support has expired. Envato’s latest support rule is bringing new support packs. You can of course buy new support packs to extend your support. Thanks for your understanding. For details about the Envato Support Policy ;
http://themeforest.net/page/item_support_policyEnjoy!
XanderRock
Hi!
Thanks for the reply. Ok, I see. Can the title and breadcrumbs area be moved before the header? If the codes need to be modified, which files do I need to look in to?
I will soon buy a new license for the azoom theme.
Cheers Y
Hi ybettschen,
The files you should modify are title-default.php and header-models.php. You can edit these files and modify the details.
Enjoy!
XanderRock
Hi
Ok. I cant find what to edit. A friend wants to buy this theme but he needs the breadcrumbs area before the header (Like insert content before header). Right now there isnt an option to change this. could you tell me what I need to modify for the Breadcrumbs Area to appear before the header? I will buy the theme again if this is possible.
Thanks for your help in advance.
Best Regards Y
Hi ybettschen,
This is not a feature in our theme. If the user wants to buy the theme, he should do the required changes as he/she wants.
Enjoy! XanderRock
I install azoom on the live site with another theme. and import data from sample site create with azoom . but when i open rock form builder in destination site nothing show please help me
sample site : http://demo.hamyarwp.com/bodyfull1/ destination site : http://bodyfull.ir/
Hi,
I saw your question in our Support Forum and replied it. As a side note, I saw your support has expired. Envato’s latest support rule is bringing new support packs. You can of course buy new support packs to extend your support. Thanks for your understanding. For details about the Envato Support Policy ;
http://themeforest.net/page/item_support_policyEnjoy!
XanderRock
I renew my support
Hi sarahdian80,
I’ve replied your question in our Support Forum
Enjoy!
XanderRock
I’m interested in buying your theme for a medical care client. I need it to do two things:
1. Work with a membership plugin to create a members area for private content e.g. pages, news, documents (uploaded). e.g. Simple Membership plugin.
2. Multi-lingual Translation on the fly – like Google.
Also, need to change colours and fonts etc.
Can you please confirm that it will do the above.
Thanks Indi
Hi aidemindi,
Thanks for your interest on Azoom Theme Let me try to answer your questions. 1 – We do not have a membership plugin. 2 – We are WPML (Multilingual Plugin) compatible. By using WPML and Azoom you can make your site multilingual. 3 – Lots of the colors can be changes in Theme Options directly. For some other details you can enter your style css into Theme Options
Enjoy!
XanderRock
Hi XanderRock,
Please check my post ID 10863 on your support forum please. Badly needed of your help on my migration problems.
Please get back asap….
Hi jedlarosa,
I’ve already replied your message in our Support Forum
Enjoy!
XanderRock
Hi XanderRock,
I have replied to you now in the forum. Please message me as soon as possible and I would love to work with you together while you fix the issues. I have sent you all the login credentials you need. I’m going to wait for you now.
Hello?
Is anyone there? I know that your support is only monday to friday. So please I hope today which is your last day of support can be able to make my client’s website go live please?
I’m begging you. Please help…. Have mercy…....
Hi jedlarosa,
We’ve replied your messages in our Support Forum
Enjoy!
XanderRock
I have a problem. how to remove this
http://i68.tinypic.com/21nmii1.jpg
Hi deshitha,
Thanks for your interest on Azoom Theme If you can contact us with the account you bought Azoom Theme I can be more helpful
Enjoy!
XanderRock
Hi XanderRock,
I have a question for your theme about using the slider. On this link:
http://lumen-pros.cyberwrathinternetmarketing.com
The slider contents and button is way too big on my screen! Is there any way on how to maintain it’s normal size contents? My client told me the contents was too FUZZY or blurry on his screen. How to fix this issue?
Please help!
Hi jedlarosa,
I’ve viewed your site on MacBook Retina 13” and I see the slider very clearly. And button is not looking too big on my end. Did you make changes after this message? Also may I learn the device your client using? What is the screen resolution on his device and of course what is the OS version.
To keep everything organized and be able to help our users better it’s always best to use our Support Forum. We can be more helpful there
Enjoy!
XanderRock
Ok thanks! I’ll use your forum now. Thanks for reminding me!
I have posted it now along with my screenshot there. THanks
Hi jedlarosa ,
Beautiful I saw that and replied already. Let’s continue there
Enjoy!
XanderRock
Hello I am trying to build a online shop for art products.. Does your theme support multi-vendor marketplace plugin WC Vendor etc..? I see bbpress is supported but is BUDDYPRESS integrated into this theme? I also need to have video posts capability. featured video + gallery in the same post. Will I be able to do this with your theme?
The header menu I find it a bit plain. How much customization is allowed in this section?
Regards,
Hi simonsitto,
Thanks for your interest on Azoom Theme WC Vendors is not a plugin we officially support. It may/may not work on different versions. We only support BBPress, BuddyPress is not supported. If you want to use WordPress Media Gallery, you can add them into Video post format. Then in blog roll, you’ll see the video instead of featured image. And when you view the post, you’ll see the gallery underneath the video. Header area allow you to change colors, fonts, font size etc. It’s design specially built with the WooCommerce Cart and search area.
Enjoy!
XanderRock
Hi, with the update on 17 AUG 2016, is this theme compatible with WordPress 4.6?
Hi alitraeps,
Yes, it is WordPress 4.6 ready. But Themeforest didn’t add the supported software for 4.6 yet. That’s why you can’t see it in details. but yes, it is ready for WordPress 4.6.
Enjoy!
XanderRock
I just bought your theme yesterday and I’m very disappointed in using your ROCK PAGE BUILDER. Your rock page builder is not supported a 5 COLUMN BOX in a straight line.
Any tips on how to make it fit in 1 line?
I want to be like this, this is based in AVADA page builder:
1/5 1/5 1/5 1/5 1/5
Check screenshot for you to understand it ACCURATELY:
http://lumen-pros.cyberwrathinternetmarketing.com/avada-builder.jpg
I don’t like your rock builder giving me like
3 2 2 2 3
Just to fit it in one line.
It just look so unbalance man!!!
Hi jedlarosa,
Thanks for buying Azoom Theme We are using an advanced version of Foundation in our layout. Have you ever used a layout with Foundation or Bootstrap? None of them supports 5 blocks. And these are the world leaders on layouts
But I understand your situation. I’m guessing you have used somethine like that before and now you are confused because you are not seeing it here. We are trying to follow the world standards on our layout. And Foundation is a very powerful structure with widely browser support.
However, I’ve saved your question as a feature request. We value every single request from our users. And we add the features demanded most. But I should also tell, this is the very first time we hear a request like 5 blocks.
In the other hand, if this is a must for you, you can follow some easy CSS methods to areas where you want to use it. And you can add your CSS in our Theme Options. This way, your changes will remain after theme updates as well Some easy CSS can change a lot of things
Enjoy!
XanderRock
Hi XanderRock,
Thanks for the reply. Yes, I definitely need a 5 blocks in 1 straight line. Check my web design here:
http://lumen-pros.cyberwrathinternetmarketing.com/template6.png
I thought your theme can achieve this… 
Oh man… I hate to code too much…
This is exactly what I’m trying to achieve if you see the 5 circles there.
Also one question,
Is your slider can maintain in the site width? Please check what I have done so far on the slider:
http://lumen-pros.cyberwrathinternetmarketing.com/
The contents of the slider have extended from left to right. I don’t like it. Is there a way I could make them stay on the site width? Please check again my web design here:
http://lumen-pros.cyberwrathinternetmarketing.com/template6.png
This is what I really wanted. All in place in the site width.
Ohh, first time you hear it? 5 blocks? Then in avada theme, they have already supported this on their page builder. So please. Make your builder flexible as much as possible please.
The reason why I left avada is. I’m kind of boring using it and wanted to try a different theme for my next projects…Just for a change. Hoping your theme could surpass avada somehow because I saw your demos are pretty cool and got my attention quickly….
Hi jedlarosa,
I saw the images you have shared. As I said, there is nothing like 5 blocks in Foundation or Bootstrap. I assume you have used one theme for very long time. And you get used the way it works. This may be the reason you look for the same exact thing on every thing else. But as I said, Foundation and Bootstrap are World leaders on structure. And there is nothing like 5 blocks grid in them.
But I saw your images. And I understand your usage. Guess you have a layout built on Photoshop (or another Software). And now you are making it a live and working website. That’s beautiful!
However, first thing you should keep in mind is, when you made a change, you are leaving something and bringing something new in. Which means, if you keep look for the old features you were using, you won’t be actually making a change. But you’ll be looking for the old features all the time.
Anyhow, as I said above, this is the first time we heard 5 block grid request. You can check it out in our Support Forum. We don’t hide anything You can check it out on comments. It’s the same I’m not trying to arguee with you about it. I’m trying to show you that it’s not a demanded feature.
But again, I do understand your usage. And as I said before, this is a different layout. But you can do this with some easy CSS. Maybe one line of code can handle that as well. I understand you don’t like to code. Actually we don’t want our users to code as well. You can use all of Azoom features without a single code. No code required. But if you want something we don’t show, then you should customize the details as your needs.
About the slider, I guess you want to have left and right side empty like your example. Curvy is fully retina ready HTML5 Canvas based slider. And it will fit into the area without losing areas unless it’s full screen slider. What I’m trying to do is, Curvy will be real full width without losing left or right side. But again, if you want it like Revolution Slider, we have included Revolution Slider as well. Curvy is more like an animation tool. It’s beyond a slider. If you want regular slider features, you can use Revolution Slider. It’s included free in Azoom Theme
Also, thanks for your beautiful comments about Azoom demos I’m glad to know our demos got your attention.
As a sidenot, we only provide support on our Support Forum. This way, we can organize questions and be more helpful for our users. You can use our Support Forum for further messages
Enjoy!
XanderRock
AZOOM 1.7.5 safe to update for WordPress 4.6 ?
Hi mayela,
We have released a new version which is ready for WordPress 4.6. You an update Azoom and WordPress to the latest versions
Enjoy!
XanderRock
This author is amazing, worth giving credit when it’s due they really do go way beyond normal support and have helped me so much with getting it right. 5 stars all the way.
Hi miam00,
Thanks for your beautiful comment Don’t forget to rate the Azoom if you haven’t already
Enjoy!
XanderRock
Hi
I can’t install demo. When I try it stops on: Importing Backend Datas, and it is loading, loading and loading and never do it
Hi KasiaD,
Thanks for buying Azoom Theme I saw your message in our Support Forum and replied it already
Enjoy!
XanderRock
hello, simple question: how can i extend the title on two rows for the portolio grid items. currently si on a single row and it gets truncated and ”...” is added.
Hi halfpin,
You can do this with some easy CSS. If you can email me, I can guide you for that as well
Enjoy!
XanderRock
Hi halfpin,
I’ve sent you an email
Enjoy!
XanderRock
Hello, I should create a portal with many, many pages. Can you please answer these simple pre-sale questions?
1- Mega Menu: how many columns and is there the possibility to customize it even with small photos?
2- Inside a page: in addition to the main menu, can I have another menu linked to other pages or linked in the sections of the page itself (the classic anchor links)?
3- Can I get in my website, all the pages I want, created using your One Page Demo, also linked to the general home page?
Thank you very much for your answers
Hi RodGC,
Thanks for your interest on Azoom Theme Let me try to answer your questions one bye one ;
1 – You can use 12 columns for menu. But I didn’t understand what do you mean with small images? You can use sub menu background image. And you can also use images for each menu item. You can also disable navigation label to display only image as menu item as well.
2 – You can use our buttons for smooth navigation. You can see those buttons in our demos as well. Which goes to a different section smoothly. If you use direct links with HTML tags it won’t use the smooth scroll. But it will go to sections as well.
3 – As you can see in our main demo, you can use different page styles. In our demo we have 10 Home page design. There is no limitations for pages
Enjoy! XanderRock
