Hello!

Thank you for your kind words! I’d always suggest using the backend editor rather than the frontend – I notice that some theme authors disable the frontend editor entirely as it’s just not as fast as the backend.

Best,

Simon

Hi!

There’s no option currently to change the number of products visible in the grid – we’ll make a note of the request for a future release.

Best

Simon

Bonjour Cyril

It’s not actually possible to specify dimensions for the images in the megamenu. As you can see we had to adapt the WordPress menus to allow images in the first place by using the description field for the link.

Best

Simon

Hi

They’re using the Visual Composer buttons.

• On a new page, add element – button. Create the button as you like.
• Then switch to classic view. This displays the shortcode markup.
• Paste this into the Captiva Content Strip.

Best

Simon

Can i set a custom color for these buttons?

Hi

There’s an option to add a class on a button. I’d write something like ‘pink-color’ and then in Captiva Theme Options > Custom Code:

.pink-color {
background: pink;
}

Best

Simon

Hi there

Try this bit of css within Captiva Theme Options > Custom Code

#customer_login .col-1 {
    width:47%;
    float: left;
}

#customer_login .col-2 {
    width: 47%;
    float: right;
}

#customer_login input.button {
    width: auto !important;
}

Best

Simon

and many other things are also strange:

i just wanted to swap the positions of the update-button and the checkout-button. I changed it in the cart.php in the captiva files.

But NO changes….

Hi there Mon,

Please send me an email to support@commercegurus.com with the specific strings (i.e. please include a screenshot showing us the strings) that you’re unable to translate and we’ll be able to tell you how to do this asap.

Re: button positioning – again if you just point me in the direction of the specific buttons in your email I can advise you on how best to do this.

Best,

Colm

You’ve got mail

Please help me asap :’( <3

Thanks Simon, I set up everything following the videos. I have a question, I want to put a size and color selection, I boght this theme for this reason, but I don’t know how … Can you explane me where I can set the size and colors? The size like this example http://captivatheme1.commercegurus.com/product/aaron-tee/ Thanks

Hi Andrea

It can be a little tricky to figure out – I wrote a blog post on that filters plugin which might help though:

Best

Simon

Thank you so much Simon! So kind!

Hi

Can you send a link to the page where this to occurs to support@commercegurus.com and I’ll take a look.

Thanks

Simon

Resolved – was a different theme

Hi there!

I’ve never seen an issue with Visual Composer like that before. Could you send a link and WP login, perhaps some screenshots of the error also to support@commercegurus.com and I’ll take a look.

Regards

Simon

Hi, thanks for the instant reply. I am running the site on localhost for testing here’re some sample in my browser log MY_ACTUAL_PLUGIN_DIRECTORY_ON_MY_HARD_DISK is the string like ”/Volume/MacintoshHD/...”
GET http://lifeis88.dev:8000/wp-content/plugins/MY_ACTUAL_PLUGIN_DIRECTORY_ON_MY_HARD_DISK/wp-content/plugins/js_composer/assets/css/js_composer_front.css?ver=4.2.3 ?page_id=1722:1136
GET http://lifeis88.dev:8000/wp-content/plugins/MY_ACTUAL_PLUGIN_DIRECTORY_ON_MY_HARD_DISK/wp-content/plugins/js_composer/assets/js/js_composer_front.js?ver=4.2.3 ?page_id=1722:1191

These resources all return 404

Hi there

It’s difficult to diagnose without seeing it on a live server. Another user had some issues with VC on wamp but it worked great on a live server. Maybe trying publishing and take a look then.

Best

Simon

Edit: I have some of the pages going, however pages with the slider appear to not load fully.

FIXED! Realized memory was low. Had to increase to 64MB

Excellent, glad you got it sorted!

Simon

Hi there

I just changed the icons from white to red in the demo and it worked just fine. Could you send your WP login details to support@commercegurus.com and I’ll take a look.

Simon

By watching the tutorials, (https://www.youtube.com/watch?v=co8Pj9S92ns) I also see that I miss the lift and right sidebar widgets?? Should they not be in the files, or is this not part of the download? JP

Thanks for the great support!

Thanks JP, appreciate it

Simon

Bonjour Cyril

Hope everything is good with you. The Yoast SEO plugin (which is very good by itself) includes a Breadcrumbs module which should do the trick.

Best,

Simon

Thx Simon, just one click when you have Yoast…perfect, thx!

Hi there Boeremeisies

I’d advise switching from Captiva to the default WordPress theme, Twentyfourteen. If the plugin still doesn’t work then I’d get in touch with its developer.

Best,

Simon

Hi Simon, Managed to fix the PayPal issue. We reinstalled Wordpress and I needed to update API’s. All good now, thanks for the excellent support. We are loving Captiva – it’s a fantastic theme!

Excellent, glad you got it sorted!

Hi there Corbin,

Thanks for getting in touch!

A “One Page” template is not currently possible with Captiva.

We’ll consider it for a future release.

Best,

Colm

Hi there reboot!

I’ll send you the smaller slider instructions now via email.

Re: next big update – not sure on a precise eta at the moment – we’ve lots of enhancements in the pipeline We might do one more maintenance release next (which will include the latest version of Visual Composer) and then we should be down to feature releases

Best,

Colm

Hi there rroode,

thanks for getting in touch!

we got your email and I’ve just sent you a response

Colm

Thanks for your prompt response Colm, working great on the Live Server.

Hi there Rob

Thank you! The theme was built entirely from front end markup without psds! Is there an element or something in particular you need?

Simon

Ok. I guess I have to redesign by adjusting the front end markup.

Keep up the good work!

Cheers, Rob

Thanks Rob!

That reminds me – I came across this the other day – I haven’t used it but perhaps it might be of help, http://www.pagelayers.com/

Best

Simon

Hi Aril

Ah I see now. Well two options I guess, one would be to upload larger images. The other would be to overwrite the 100% variable by adding this line to Captiva Theme Options > Custom Code

.cap-product-gallery-img img {
width: auto !important;
}

Best,

Simon

.cap-product-gallery-img img {
max-width: 300px !important;
margin: 0 auto !important;
display: block;
}

Is this an ok way to do it, or is there a better way?

Hi Aril

Your code should work just fine. I guess you could also change the fundamental grid to give less space to the image but this way is certainly easier.

Best,

Simon

Hi there!

Thanks for getting in touch! If you send me your WP login details to support@commercegurus.com I’ll take a look at this for you asap.

Best,

Colm

Hi RumboDigital

Added the banner field for you there

Best

Simon