4615 comments found.
i am trying to get the addons you mentioned: We will give you coupons to buy addons free of charge.
Hello,
Please see the intro page. ( https://intro.wpjavo.com/theme/jd/addons/ )
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello there! I’m interested on buying your theme because it looks very nice and easy to handle. I already have a directory page and I would like to replace it with your theme. Some pages that I would like to replicate as closer as possible are the above. Is it doable without additional coding? a. https://www.pawfinder.gr/ b. https://www.pawfinder.gr/aggelies/ Listing categories by location c. https://www.pawfinder.gr/dogbreeds_b/Beauceron/
and some other questions… – Can I make a page from scratch and save it as a template, so if a do a change on a template, all pages will be renewed automatically? – Listing page: can you add a date stamp on the listings (when was they created or last edited)? – Listings. Do listing have an expiration date and if yes, when renewing or editing a listing, is there shown in the first place? – Does the theme provide email templates such as New Member registration etc – Can I upload my own icons for the categories, amenities etc – Are the amenities clickable (in order to show for example all Listings with “Pet Friendly” amenities)? – How many levels of map locations are there? – Is there a feature for Newsletter sign up? – is the site responsive to mobile version?
Sorry for all the questions and thank you in advance. Have a nice day
Hello,
We have checked the pages you provided us. We are not sure about the details settings. They seems to be possible. Is the 3rd page an archive page? If so, we also have the archive pages.
However, we are not really sure how the detail works and your topic is different from our demo sites as what we have. For the detail settings, you need to work on them. We are not able to assist to make the pages from the scratch or assist some your own pages.
- Can I make a page from scratch and save it as a template, so if a do a change on a template, all pages will be renewed automatically? It depends on the pages. for listing detail pages, you can use our template builder.
– Listing page: can you add a date stamp on the listings (when was they created or last edited)? Yes, we have. You can use post meta.
– Listings. Do listing have an expiration date and if yes, when renewing or editing a listing, is there shown in the first place? We have the expiration date. if it’s expire, the listing won’t show.
– Does the theme provide email templates such as New Member registration etc That’s more fore WordPress option. We don’t have.
– Can I upload my own icons for the categories, amenities etc – Are the amenities clickable (in order to show for example all Listings with “Pet Friendly” amenities)? You can upload category icons.
– How many levels of map locations are there? We currently provide one level.
– Is there a feature for Newsletter sign up? You can use Mailchimp plugin
– is the site responsive to mobile version? Yes, it is. We will also update soon for some more.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, your version 4 demos are not working, please fix it. thanks
Hello,
Thank you for the report. We have refreshed the permalink option and it works fine now. We had some maintenance work during the weekend and it didn’t work shortly.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Same here.. V4 in not in the downloaded pack
Also ..How can I register the theme to another domain..? I changed domain and I cannot update wpbakery plugin – says it is still registered to old domain..
Hello,
You can get it from “installable WordPress only”. If it’s related to wpbakery, you need to have a look at the plugin doc.
If you still have the problem, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
In Javo Directory 4 is it possible to upload multiple videos in a single Listing as you upload Images using the Gallery (Single Listing) widget?
Hello,
You can only add one video. But you can still upload more videos in the description on the backend.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, Just downloaded. But version 4 seems to be missing in your package. Rgds / Andreas
Hello,
Please download “WordPress install” file. Then you can find Javo Directory.zip file.
If you still have the problem, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello there! I’m interested on buying your theme because it looks very nice and easy to handle. I already have a directory page and I would like to replace it with your theme. Some pages that I would like to replicate as closer as possible are the above. Is it doable without additional coding? a. https://www.pawfinder.gr/ b. https://www.pawfinder.gr/aggelies/ Listing categories by location c. https://www.pawfinder.gr/dogbreeds_b/Beauceron/
and some other questions… - Can I make a page from scratch and save it as a template, so if a do a change on a template, all pages will be renewed automatically? - Listing page: can you add a date stamp on the listings (when was they created or last edited)? - Listings. Do listing have an expiration date and if yes, when renewing or editing a listing, is there shown in the first place? - Does the theme provide email templates such as New Member registration etc - Can I upload my own icons for the categories, amenities etc - Are the amenities clickable (in order to show for example all Listings with “Pet Friendly” amenities)? - How many levels of map locations are there? - Is there a feature for Newsletter sign up? - is the site responsive to mobile version?
Sorry for all the questions and thank you in advance. Have a nice day
Answered on the other comment.
Hi,
I am looking to change the domain which I currently have the template loaded as we decided on a different name for our company. Will it allow me to move over my purchase code to the new domain. Please advise
Hello,
Yes, you can activate our theme in the new domain as well. But the old one won’t be working.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi Guys – pre-sales question – is your theme compatible with any of the multi vendor plugins that are out there such as dokan or any of the others?
Hello,
If you need multi vendor plugins, we don’t have anything support officially. But our client is using WCFM.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Thank you so much for the info Rob – much appreciated.
Kind regards, Robert Nienaber
The files still haven’t been corrected, and there is the no click issue that’s happening. Why is the v4 not in the all downloadable files?
Hello,
We apologize that we didn’t understand. It’s downloadable and fixed all WP 5.6 issues.
As we recommended, you need to post it on our support site as a tech issue to talk to our support team. Our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
You’re not understanding. You are saying you fixed it, and Im saying, the javo-directory file isn’t in the folder at all when you download all plugins and files. It’s literally not there for v4 (no javodirectory.zip). You have to place it in the file. It may be fixed but it’s not in the download. I can’t send to support I don’t have support and wouldn’t need it because the file should be in there right?
I paid for extended support. Created a ticket 4 days ago as my site has major JavaScript errors. I now have an embarrassing situation with a broken site and still no fix. Please can the theme developer come back to me?
Hello,
It’s not 4 days. It was a weekend. Please until our support team assist you. You should check what you have changed or updated first.
They will be back to you.
Thank you,
Rob
Check your latest download there is an error, specifically in the javo core plugin, i was able to revert back but im update you so that you know. it is causing an issue with elementor and the install files aren’t packaged correctly with plugins and directory v4 when downloading everything all together.
Hello,
There is no problem with downloading theme or core file. Everybody is downloading. We didn’t also hear the error issue. It can be your setting or the 3rd part issue.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, I have tried to install the theme but the importing is facing issue. Used one professional from Fiverr also to do the job. But he also could not do it. I have sent an email regarding this to your email a week. Please check and revert back.
I have tried many times using Javo importer, One click demo importer, WP Importer. Tried by deactivating the plugins also. But the final result is like this: https://prnt.sc/wl9tmd
Hello,
When you have a problem with import, that’s mostly from your server configuration issue. On the screenshot, you imported data. and you imported multiple times and menu added like that. You should delete the menu and import again or remove the menus what you don’t need.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, I had to use different import options to get that: 1. Default import: failed 2. Javo menu > import: partially success 3. One click import: failed 4. WP import: failed. Can you ask anybody to check my email that I had sent a week ago to your email. I purchased the a year ago but never used the theme and not used your support also. I may require your installation support and I’m ready to pay a charge. Thanks.
It might be the problem with your server issue. Please contact our support team for the details to check. You can also send an installation service request via our support site.
Can a vendor when adding products add the products in their local currency? For example, I am looking for the vendors to add products in GBP, USD, EURO.
Example1: Vendor from UK lists an item for sale in GBP.
Example 2: Vendor from USA lists their item for sale in USD
Very important that it will work as above and not conflict with the website base currency. Some themes do not work as above and when vendors try to sell items in USD the base currency always gets selected and then the currency convertor converts base currency to USD but that is wrong as I need the vendor to enter 500 USD and then can convert that 500$ into GBP or any other currency
Hello,
Unfortunately, there is no option for it. It’s an advanced option, you need to hire someone to work on it. Or you can also talk to our developers for customization work if you need. Please see the link on this comment.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Import Demo Data not working, Error: Bad Request (400)
Hello,
You might have missed something.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Is the Javo Directory theme mobile friendly.?
Hello,
Yes, it is. It can be missed some due to updates. If you find any, please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Can I know what are the difference between Javo Spot and Javo Directory v4 ? Is it Javo Spot support WPML?
Hello,
They are using the same framework. But different design. There might be some similar one from Javo design pack we added.
However, Javo Directory is recently more advanced one.
Unfortunately, WPML is not supported.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
As I checked, I found Javo Spot is compatible with WPML. PLease take a look at this url (https://wpml.org/documentation/theme-compatibility/?wpv_view_count=112654&dev%5B%5D=0&wpv-theme-category=0&wpv_post_search=javo&wpv_filter_submit=Search)
That was for an old version. Not current version.
Hi team, the directory on the mobile does not look quite right. From the mobile, the Map button and the List button are misaligned. But that is only an aesthetic issue. The worst thing is that when you activate the Search Filter, the filter options cover what is below. If the List option is activated, the first listing is not visible and the next one is only partially visible. If instead you have the map activated, it is completely covered and cannot be seen. We are urged to correct this issue because we are going to publish the web. Is there any possibility? You will see that the same thing happens in your demo: https://jd-4.wpjavo.com/theme/style3-list-map/ Thank you!!
Hello,
We had a major update by WordPress update and some work.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Then they will work on the quickly.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I could not find javo directory v4 zip file in your download file. Only it has previous version file.
Hello,
You can download “WordPress file” from Envato. It’s all same to download the WordPress file in Envato ( themeforest )
If you have more problems, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I tried to create a new site this time after purchasing the theme a long time ago, but the customize menu of the appearance got an error, but it seems that it is not a server problem. If I use other themes, they all work fine. Can you help me?
Fatal error: Uncaught Error: Class ‘Javo\Api\Customizer\Sidebar’ not found in /home3/ktownnet/public_html/ktownnet/wp-content/themes/javo-directory/inc/Api/Customizer.php on line 51
Call stack:
Javo\Api\Customizer::setup() wp-includes/class-wp-hook.php:287 WP_Hook::apply_filters() wp-includes/class-wp-hook.php:311 WP_Hook::do_action() wp-includes/plugin.php:478 do_action() wp-includes/class-wp-customize-manager.php:933 WP_Customize_Manager::wp_loaded() wp-includes/class-wp-hook.php:287 WP_Hook::apply_filters() wp-includes/class-wp-hook.php:311 WP_Hook::do_action() wp-includes/plugin.php:478 do_action() wp-settings.php:568 require_once() wp-config.php:98 require_once() wp-load.php:37 require_once() wp-admin/admin.php:34 require_once() wp-admin/customize.php:13
Thank you.
Hello,
We don’t user Customzer page builder to customize pages. This theme is created by Elementor. We strongly recommend that you need to customize by Elementor Pagebuilder.
However, our support team has the theme and core to fix the issue.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
