4615 comments found.
Hallo, your demos do not work: here an example: https://jd-4.wpjavo.com/theme/style-4-home/
Do you have them somewhere?
Hello,
Can you please have a look again? That was a permalink issue.
Thank you,
Rob
yes now it’s working
Hi, Im doing an update V3 to V4. Will be existing listing overwriten (lost) if I import demo data?
Hello,
V4 is an Elementor page builder version. It’s built by a different page builder and we just named V4 as we need a name.
Then the old page builder won’t be working. If you are willing to use Elementor, you should consider.
For the details, please see this doc. https://intro.wpjavo.com/theme/for-old-users-directory/
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Is the Youzer wordpress plugin compatible with the Javo directory theme?
Hello,
Unfortunately, it’s not compatible with the plugin.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi
I recently downloaded the theme and have been working on my front page. But I can’t seem to get the KEYWORD search listing working. It shows SORRY, NO RESULTS on the listing page. Even thou there are multiple listings with the search keyword.
I contacted the support page but having received an email to confirm my account.
Some help would me nice!
Hello,
You should use the Keyword Field on search form. You can find it on the one of search fields.
Did you check your email including the spam box? If you can’t still find, can you please email us ( javothemes@gmail.com )? Then we will active it for you.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
We have checked the pending list. We believe your email is troxxxxxo@gmail.com. ( for the security reason, we marked xxxx ) But we could not find.
Can you please register on our support site? ( https://javothemes.com/support/ )
Thank you,
Rob
How can I add my own search field options? I see there are location + address etc where can I add my own field?
Hello,
When you click the search field on elementor editor, you can find other search fields.
If you need more details, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi support where can I modify or change/rename member navigation menu and also secondary nav on the dashboard page?
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support. It’s more for pre-sale questions area.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I have listings in all the 3 different categorie but its still not working.
Hello,
Our support team is assisting you via support site.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
your support team is extremely slow. they barely answer during the weekdays or they dont even read my entire ticket. I’m very dissapointed.
Hello,
I have just checked your tickets. Your issue is from tech issues and passed to our developers. Our support team will answer you.
Thank you,
Rob
I have this theme and will be launching it soon but came across this today https://www.searchenginejournal.com/wordpress-5-6-update-may-break-sites-december-2020/386780/ and ask if your theme will be affected as I assume it uses jQuery. Last thing I want to launch the site that will break. Thank you.
Hello,
WordPress 5.5.3 works fine. We didn’t hear any about this issue.
If you find any issues, please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello I’m considering switching my directory theme before I do I have a few questions 1) Can this theme handle multi languages translation ? 2) Can business owners use Google Analytics ? 3)What features do business owners have? 4) Does this theme come with LeadGen/Contact forms 5) Is your Social stream limited to Youtube, Instagram and Vimeo? 6) What 3rd party plugins have you tested?
Hello,
1. Unfortunately, it’s not supported at this moment.
2. Google Analytics for the whole site only.
3. It’s too wide question. They can manage listings and view statistics and community and etc..
4. We use Contact form 7 and Ninja form.
5. It’s from The Grid plugin. If they have more, then you will have more.
6. It’s basically based on Elementor. Our demo is working with Post view count, Super Cache, Mailchimp and The events Calendar.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, How are you? Please, I need help from support. We have your theme installed and after a period Google Maps did not allow us to use the services anymore due to the lack of an added credit card and after adding the credit card, everything is ok with google, we made the same configuration as before … but even with the API installation we are still not able to make it work and the map and street view appear as it was before. Please, how can I have a support so that they can be verified if everything is ok, if the problem is in the theme, with the developer or with Google Maps?
Hello,
You may need to talk to our support team with little more details on our support site such as the access information. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello. I have a question about the functions of the listing. I want to know if it is possible to create pages with listings with pre-sorted parameters. For example, I filtered by location, category, and the “delivery” attribute http://prntscr.com/vdqh87
This page has a link that you can link to. But this is a dynamic page and search engines will not see it and show it in search results. In order to set up SEO, I need to add a unique title and description. To do this, I need this page to be static. And it showed only those listings that fit the specified filtering parameters. I didn’t see this possibility in your demo.
Just like here
https://kb.astoundify.com/article/814-create-static-listing-pages-for-seo/Hello,
These seem to be not our product. Please check it out.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi Guys – do you offer custom development work on your theme? And if so – how does one get a quote?
Kind regards, Robert Nienaber
Hello,
Yes, we do. Please email us at javothemes@gmail.com
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
On the Submit Listing page on website (https://theaesthetichub.com.au/submit-listing/), it appears that the Featured Image field does not work in the Edit Listing Field(Submit) widget. Also there is a 500 error in the Chrome console, this page is trying to call https://jd-4.wpjavo.com/theme/wp-content/uploads/sites/43/2018/12/4.jpg. Will you fix these bugs in your theme?
Hello,
For the old images, you can simply replace to yours.
For image field issues, you may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
HI, I’m using v3 for 2 years.. and want to upgrade to v4 but got problem in activating license using Purchase Code it said “Purchase code is invalid”
Already email support but still no reply. can you help? Thank you.
Hello,
You need to contact our support team for the tech issues. Unfortunately, we don’t have email support.
Could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Can I use the elements (with elementor) of this theme but using another theme?
Further to my question, is there a plugin that manages all the directory elements that I can use with another theme?
Hello,
Technically, it’s not possible to use them on another theme.
Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, I want to purchase your theme, but I would like to know if it supports another type of map besides the google map, such as mapbox, waze or any other that is free, whatever.
Hello,
Unfortunately, it only works with Google Maps which is the most popular.
Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, i’m looking for the “Working hours” settings but can’t find it. Thanks for your help.
A while ago I bought this theme. Meanwhile, it has completely changed. I bought almost all addons in the past, but I can’t find them anymore. How can I reach support?
Hello,
Please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi there. Is the community theme dashboard customizable?
Hello,
Unfortunately, it’s not possible to customize community dashboard which is built by BuddyPress. it doesn’t provide widgets and also wp content which you can use Elementor.
If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi team,
BEFORE BUY :
is it possible to arrange the home page as a presentation page and not as a directory?
If so, how does it work with a drag and drop? Elementor ?
Thanks, Stane
Hello,
We are not sure what you mean. Can you please give us the details?
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
