Discussion on Javo Directory WordPress Theme

Discussion on Javo Directory WordPress Theme

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HI guys.

I purchased your theme a few years ago, and now I wnat to use it for a shops association.

My question is, how can I introduce the working hour of each listing.

Thanks in advance for your help.

Best regards.

Jorge

Hello,

You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.

You can use the working hours addon plugin.

Please have a look at this intro page ( https://intro.wpjavo.com/theme/jd/addons/ )

If you purchased recently, you can get a coupon for addons. If not, you can still get a discount coupon for the addons.

Could you please post it on our support site? our support team will assist you (except weekends, holidays).

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

Version 3 of Javo Directory Line 669 of map-template.js is erroring on the tostring command as it is trying to convert a null value. This results in blank results for listings.

Bad Code: if( k[ strKey ].toString().indexOf( strValue ) > -1 ) {

Corrected Code: if( String(k[ strKey ]).indexOf( strValue ) > -1 ) {

Hello,

You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.

I have talked to our developer shortly. it’s not getting null due to this code. It can be from json or something else.

You need to contact our support team for the tech issue.

Could you please post it on our support site? our support team will assist you (except weekends, holidays).

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

Hi,

The description for this theme says, “necessary and popular addons will be included by free coupons”. Can you please elaborate on this. I am not sure if we got any coupons when we purchased this theme.

Regards, Lakshmi

Hello,

Please have a look at this intro page. ( https://intro.wpjavo.com/theme/jd/addons/ )

You can find how to get it and the details.

Please post it on our support site? our support team will assist you (except weekends, holidays).

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

I purchased your theme few years back. Now I am planning to use it for listing the ladies hostels in my area. I don’t have time and resource to collect the data and feed into my portal. My plan is to approach an hostel and if they are willing to list their hostel in my portal, I just want to generate a link and send them an email. The hostel owner just needs to clik the link which I had sent him. A page needs to get opened for that hostel owner to add details about his hostel including the photos , working hours, features etc. Upon submission, that hostel needs to get automatically listing my portal. In future if that owner wants to update, they can use the same link to update. Is this feature is available in this wordpress theme ?

Hello,

You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.

We don’t have the link generation option. you can send the real url to your clients. But we don’t have the option to edit by the link. You need to customize it if you need. You can also talk to our customization team if you need. See the link on this comment.

Or have a look at claim feature if it’s fit to your plan.

If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

Hi,

We are trying to purchase the following plugin via paypal from India. But the payment is not going through.

https://lava-code.com/directory/product/custom-field/

We have written mail to the given email id – wp.lava.code@gmail.com, but have got no response. Its an urgent requirement for us.

Can you please let us how to proceed with the purchase. Appreciate a quick response.

Regards, Lakshmi

Hello,

That’s related to paypal and lava plugin team. I have talked to them and they are checking now and get back to you soon. Sorry for taking time.

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

Thanks for the reply. We want to purchase the plugin today. Can we get another link where we can make payment and buy the plugin please.

Do we still have to buy all of the features separately? Or is this finally like the other directory themes that include everything that is in the demo.

Hello,

It works fine without addons. Addons for advanced options you might need. We have more advanced options for it. For new purchase, you can get them as an event. ( https://intro.wpjavo.com/theme/jd/addons/ )

If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

Hi Rob – in response to your reply to my comment on here yesterday, I am now re-posting it using the account I used to purchase the theme Javo Directory. I posted the support ticket on your support site on Thursday but haven’t yet received a reply.

After purchasing this theme, I have had so many problems. I have raised a support ticket with you but have still had no reply from you. I purchased and installed the theme, but the demos did not install correctly and no media has been installed even though I ticked the box to allow media to install. When I tried to manually install the XML demo data from your website instead, it says your page is down. Also, when trying to load items in Elementor from the theme, it now freezes everytime I try to drag an item onto the page. I have spent the past three days trying to make it work but have had nothing but problems, with no support or anyone to help me which was advertised as being included with the purchase? The theme is unusable, it won’t stop freezing.

Hello,

As we already mentioned, our support team doesn’t work on weekends. They will assist yours as soon as possible.

If you have more questions, please post it on our support site? our support team will assist you (except weekends, holidays).

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

After purchasing this theme, I have had so many problems. I have raised a support ticket with you but have still had no reply from you. I purchased and installed the theme, but the demos did not install correctly and no media has been installed even though I ticked the box to allow media to install. When I tried to manually install the XML demo data from your website instead, it would not load and says your page is down. Also, when trying to load items in Elementor from the theme, it now freezes everytime I try to drag an item onto the page. It is constantly giving me errors. I have spent the past two days trying to make it work but have had nothing but problems, with no support or anyone to help me which was advertised as being included with the purchase? The theme is unusable, it won’t stop freezing and it just doesn’t work at all. Very disappointed. Please can you let me know what to do from here. Thank you.

Hello,

You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.

We have searched your tickets. But there is no your account in our support site.

There is also no “purchased badge” on your account as well.

If you are helping your friend or client, please ask them to provide the purchase code and post a ticket for your problems on our support site.

Please understand that our support team doesn’t work on weekends.

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

hi, I just uploaded the theme on website and its not working. it shows (There has been a critical error on your website.)error. I tried to deactivate the plugins. Java Core plugin is causing the problem. But without this plugin site is not working properly. Its conflicting with Elementor plugin, Lava Directory Manager Plugin. Even thers’s no option of header section. Please help me

Hello,

You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.

Could you please post it on our support site? our support team will assist you (except weekends, holidays).

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

Hi, before I purchase your theme, I have some questions: my business model is a directory of online business, where business location is not relevant. Where main categories will be by business type and location will be by shipping country, and every business type can have more than 1 shipping country. So when potential users come to our directory can search by type of business and shipping country. Is that possible? Thank u!

Hello,

It’s based on Google map. However you can use it without the real address. You might need to use “list” style only ( without maps ).

However, we can assist you to make your site like our demo sites as pre-designed. For specific changes or customization, you need to work on it.

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

I couldn’t use it since the day I bought it. I cannot install. Can you support this issue?

Hello,

You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.

Could you please post it on our support site? our support team will assist you (except weekends, holidays).

Please understand that we don’t work on weekends.

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

Hi We are considering buying your theme. And there are few questions as follows, In this theme , I saw the listing page can customized. Can I use the price plan to limit my user to open some funtion. Like in free plan , I just can use some basic section . And If they upgrade the plan , They can unlock like image gallery section in listing page.

Hello,

Unfortunately, we don’t have these options. If you need, you have to customize it. You can also talk to our premium service ( see the link on this comment. “customization” ).

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

I am a licence owner. I am experiencing technical issues with my site. I submitted a ticket three days ago and am yet to get a response. Can you please come back to me.

Hello,

It might be on Friday night or evening you posted. Unfortunately, we don’t work on weekends. They will get back to you as soon as possible.

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

Hello! I follow some time and am a JAVO DIRECTORY license owner. I wonder if it is possible to customize the number of photos in the advertiser’s gallery according to the plan he signs? E.g. Free Package enable only 5 photos and Pro packages 20 photos. Sorry my google translator english.

Hello,

You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.

If you are using V4, it’s possible to define the number of images your listing owner can upload. You can define it with lava payment addon.

If you have more questions, could you please post it on our support site? our support team will assist you (except weekends, holidays).

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

I am having an issue with the demo import. can you help?

Hello,

You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.

Could you please post it on our support site? our support team will assist you (except weekends, holidays).

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

Hello,

Where can I sign up for a javo support account? If I go to the support page all it does is ask me to log in.

I need the coupon code to purchase the lava code basic add on pack please.

Hello,

There is a button & link to register page. https://javothemes.com/support/register/

Could you please post it on our support site? our support team will assist you (except weekends, holidays).

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

Hi,

I plan to launch multiple directories in the next few months. I am currently shortlisting the best directory themes and Javo was one of those. For background I run the SEO for a popular directory site which generates over 500,000 sessions a month purely from directory search traffic. We want to move to a more nimble solution for smaller more targeted directories.

I have noticed that the majority of WP themes don’t have individual SEO Friendly landing pages for CATEGORY/LOCATION combinations. Typically it appears that there is a high-level category (e.g. restaurants), that allows some sort of location filtering, but not an SEO friendly landing page for the category and location combination. This is a problem as CATEGORY/LOCATION pages are the most important pages for a directory if you are hoping to get any sort of search traffic. The CATEGORY/LOCATION combination of “Chinese Restaurants London” should produce a landing page that is directory.com/chinese/london.

My question is can Javo provide this and if so can you show me where I can find a CATEGORY/LOCATION page in the demo, alternatively a Live site that you can share would be even better!

I look forward to hearing from you.

Hello,

We follow WordPress permalink for all links. I think there is no category and location links you can create by archive pages in WordPress. If you need to make it, you should create each pages with the links you need. I believe it might be some manual work to do. Or try to find a plugin for it. Our theme works with Yoast SEO plugin.

Unfortunately, we don’t have the permalink structure. We follow WordPress permalink. We should follow for the core. Not only our theme.

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

hi Javo team, i have a question before buying this theme, as i feel this theme is has so many potential and almost tackles all of the requirement for my future potential directory website. Is this theme can acommodate if i want to make a b2b listing site ? maybe like software or 3rd party vendor ? I have zero knowledge in coding and website developer, can i still create a full functional website from this theme ? such as changing the home page layout adding some text image or categories? i am really looking forward to hear your feedback Javo team Thanks :)

Hello,

I have talked to our developers. However, you might need to change or customize some parts as you need.

It’s hard to tell you what you really need from your brief information. However, we believe that you need to work on some customization.

Our support team will assist you to make your site like one of our demo sites. If you need to customize or add more features, you need to hire someone to work on them. Or you can also talk to our developers. check via the link of customization. It’s a paid service if you need.

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

Hi,

Does Version: 3.3.8 is compatible with php 7.3 ? Also is there an update between mine and V4 which I don’t want?

Thanks!

Hello,

We are not sure what you mean about an update between 3.3.8 and 4.
They are different version and it can’t be updated together.

Thank you,
Rob

Hello, just wanted to know if there is an update between 3.3.8 and 4?

There is no update between the version.
Thank you
Rob

Hello is there a german translation already available? Thank you

Hello,

You can translate all words in your language by a plugin. Please have a look at this doc.

https://docs.wpjavo.com/theme/javo-themeplugin-translation/?no_frame=1

Best regards,
Rob
Support | Documentation | Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
javo directory support information

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