4615 comments found.
We have had to go back to a version of Elementor because otherwise the directory does not work. In addition, we have seen that if we have draft ads or in the trash it continues to show them, although later when you go inside a 404 error obviously appears.
Furthermore, we cannot know if any filters are applied because, first, it does not indicate it, and second, neither does CSS because it does not change the status of whether it is checked or not.
Hello,
Thank you for using and showing interest in our product.
Can you please check the new version?
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello. After the last update of Elementor 3.23.1 & Elementor Pro 3.23.0 the Javo Directory Plugin is not working (White Screen of Death – WSOD).
1. We have tested with disabled “Experiments and Features” of elementor. 2. We have tested with disabled plugins. 3. We have deleted server & browser caching. 4. We have regenerated from elementor. 5. The total memory we have for WordPress is 4Gb
After enabling debugging we saw many classes with problem Deprecated: Creation of dynamic property Lava_Directory_Manager::$submit is deprecated in
Since there have been many elementor updates released since 3 April 2024 which was the last theme update, will you proceed with a new update?
Hello,
Thank you for using and showing interest in our product.
We believe it’s solved.
Please post tickets on our support site. Unfortunately, our support team can’t answer here to assist you faster. Please just post it on our support site.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I have already contacted support and the problem has been solved. Thank you!
Terrible support, many bugs. Very fustrated with this theme!
Hello,
Thank you for using and showing interest in our product.
We are sorry to hear that. However, our support team helped clients and you properly. If you still have the problem, please contact our support team.
However, we don’t have many bugs as many clients are using our framework. Most of the issues are setting issues and missed watching tutorials.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
demo is broken
Hello,
Thank you for using and showing interest in our product.
We believe that it works fine. It can be shortly not working for maintaince issues. If you still find any, please email us at javothemes@gmail.com with the URL to check it out.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I have one quick simply and straightforward question: Is this theme AMP compatible?
Hello,
Thank you for using and showing interest in our product.
Unforttunately, it’s not supported with AMP. We believe it’s for mostly simple and small sites.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello I have completed my purchase I can’t enable purchases I can’t enable purchases. Can’t submit ticket either Please help
Hello,
Thank you for using and showing interest in our product.
Can you please email us the purchase code to check it out?
javothemes@gmail.comBest regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
- do I need Dokan for multivendor or other multivendor plugin?
- a user has a listing, can he create an announcement within the listing? For example, a restaurant plans a Valentine’s Day special evening. So they create an announcement for a limited period.
- I know you do not have a mobile app, but can you recommend some available possibilities to create one?
- do you support split payments and booking possibilities for hotels or services, like a barber shop, for example, 30 min. slot for 3 people
Hello,
Thank you for using and showing interest in our product.
1. You need to have Dokan plugin. 2. Yes, But it’s a beta version to add another listings. 3. Unfortunately, we don’t have any. 4. Unfortunately, we don’t have the options.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, i just purchased this and i’m adding the purchase code on my site and it doesn’t accept it as valid. I also opened up an account on your site to send a ticket i added the same purchase code still says it’s not valid. Can you please help?
Nevermind needed an hour or so to see the new license
Hi, how many sections can the footer section have?
Hello,
Thank you for using and showing interest in our product.
As you may know, we are using Elementor pagebuilder. It’s upto you. You can add columns on the secions or containers.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Cannot add group in listing form ERROR Uncaught TypeError: ”$stage” is read-only at admin.js?ver=6.5.4:2:876608 at HTMLButtonElement.<anonymous> (admin.js?ver=6.5.4:2:876646) at HTMLDivElement.dispatch (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,underscore,shortcode,moxiejs,plupload,thickbox,media-upload&ver=6.5.4:2:40035) at v.handle (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,underscore,shortcode,moxiejs,plupload,thickbox,media-upload&ver=6.5.4:2:38006) (anonyme) @ admin.js?ver=6.5.4:2 (anonyme) @ admin.js?ver=6.5.4:2 dispatch @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,underscore,shortcode,moxiejs,plupload,thickbox,media-upload&ver=6.5.4:2 v.handle @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,underscore,shortcode,moxiejs,plupload,thickbox,media-upload&ver=6.5.4:2
Hello,
Thank you for using and showing interest in our product.
We believe our support team is assisting you.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
which the diefferences between Playo and Javo?
Hello,
Thank you for using and showing interest in our product.
They are using the same framework. But different design. You can purchase which one you like.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
2 different logins and dashboards for Vendors and Buyers?
Hello,
Thank you for using and showing interest in our product.
Unfortunately, we don’t have different login and dashboard yet.
If you have more questions, please contact our support team with more details ( such as screenshots and URLs ) on our support site. This forum is not intended for support, so our support team does not monitor it regularly. Using the support site helps us assist you faster and more efficiently. Additionally, all records are saved for future reference, making it easier for both you and us to track and resolve issues.
If you still have the problem, could you please post it on our support site? Our support team will assist you (except on weekends and holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
i have buy this theme but key is not working any more what happen?
Hello,
Do you mean your purchase code? How it doesn’t work?
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, any chance on addig full booking (rental and service) capabilites?
Hello,
We currently don’t have a plan for full booking ( rental and service ) feature.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
For reviews, if I don’t want to let users comment… but I want to combine reviews from Google or Get Your Guide or Trip Advisor to a single listing, can I do it with your theme?
And does the overall score appear for each individual listing with stars?
Hello,
Unfortunately, there is no option to combile reviews from Google or another site. There might need to work on api task if they provide. You might need to customize it.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi there, i need to make sure some:
1. I need to make website that will be for business listing on architectural industry, the listed will be 3 main category: Brand/business, professional(architect, interior designer, etc), and product from brand/business. Can this themes suit to what I need? So there will be 3 page that will list this 3 categories.
2. Is it possible that Brand/business and Professional can make an account and manage their business/page itself (like edit profile photo, gallery, description, address, etc) ?
3. is it possible the Product that I’ve mention before is the product from Brand/Business or Professional? So the member/account can add product too at their personal dashboard, and it will listed in their company/personal page and also listed on the product list page (page for all product from all brand).
Thankyou!
Also maybe 1 more question:
4. Can we remove all price and payment things? because the website will be directory only and there’s no buy/sell activity.
Hello,
We are sorry for the late reply.
1. It’s a little bit hard to tell you if it’s possible. it depends on the details. You can have multiple categories and the sub categories. You can also create another categories ( taxonomies ) as well.
2. When they submit listings, they can choose the category. And they can create or edit the listings ( profile )
3. Do you mean you want to sell WC products on the listing detail page?
4. Yes, you can remove it and free postings.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, do it have elementor pagebuilder?
Can customers login and updates their events themselves or? If so do you have any page I can see this?
The events, can I set a widget on the start page that shows all events from different customers that can be sorted by day etc…
Hello,
Yes, it works with Elementor Pagebuilder and it’s free to download.
Yes, you can make a listing type for event and they can manage it on the dashboard. But we don’t have the day time set.
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, I bought your wonderful theme a few years ago and had not proceeded to install it until yesterday.
I have a problem when importing the demo content.
When I run one-click-demo-import I get a message Error: error (500).
I have checked the WordPress error log and I see the following message:
[06-Apr-2024 01:02:53 UTC] PHP Warning: Undefined property: stdClass::$domain in ….../wp-content/plugins/lava-bp-post/includes/class-core.php on line 363
Please can you tell me how to solve it?
Best regards.
Hello,
We believe that the warning message is from buddypress. We are also waiting for the fix.
You can simply wp debug. It’s not a fatal error.
If you have more questios, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
You know that your demo doesnt work, and your own website is shut down? How can we see a demo of the latest version?
Hello,
It was shortly disabled. It works now. The change log will be updated after we cofirm with our dev team.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
I’m using this plugin https://codecanyon.net/item/wordpress-automatic-plugin/ to auto post the places listing, the details are posted as a post content. Does the theme have any post template? So we can use the template to post. Also, i’m using the Geodirectory plugin for manual posting, listing and view. Does the theme offer any sort of migration of existing data?
Hello,
We are not sure what you mean. The link you provided is not showing. It shows a 404 page. It seems that you want to use another plugin to create listings. Unfortunately, it’s not possible to make it work. Not only our theme. You can use a bulk import plugin to import your data.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
