703 comments found.
how do you update?
Hey there,
Re-download the theme from the downloads section of ThemeForest. Make a backup of your current theme version using FTP. Remove the theme folder, then upload the new one.
Let me know if you have any issues.
Thanks
Why does the Toggle and Accordian turn blue in IE? How can we avoid it?
http://cl.ly/image/1Z1k3t3s0M0GHey there,
Thanks for reporting this. Will get it fixed for the next update.
Thanks
Hi,
Could you check this page : https://webdomitia.fr/VG-DEMO/forums/
BBpress connexion wodget does not display in a very good way.
You need to connect to see it.
Thank you.
Hey there,
Could you show me a screenshot?
KnowHow doesn’t support BBPress out of the box. You may need to modify the default BBPress CSS.
Thanks
Thanks for providing the screenshot. I’ll include a fix in the next update.
Thanks
Speaking of bugs in template-navigation.php file line 141 this :
echo get_category_parents($category0, true,’ ’ . $delimiter . ’ ‘);
has to be replaced by this
is_wp_error( $cat_parents = get_category_parents($cat, TRUE, ’’ . $delimiter . ’’) ) ? ’’ : $cat_parents;
To avoid a catchable fatal error with BBpress.
This CSS will correct css bbpress bug until next update :
.bbp-logged-in h4{background:none !important;}
Hey there,
Thanks for mentioning this, I was just working with another customer regarding the breadcrumbs on certain pages. This fix will be included in the next update which will be out early next week.
Thanks
Hi, Little presale question…
Will it be easy to add a forum and to this theme like BBpress for example ?
Thank you.
Hey there,
This theme is fully BBPress compatible, you can see the forums on the demo here: http://themes.swishthemes.com/supportdesk/forums
Thanks
Quick presale question. I don’t see any dates on the articles in your demo. My content is a little time sensitive and visitors need to know how old a post is. Does this theme have the ability to show the date an article was posted? Thanks.
Hey there,
Currently articles dates aren’t shown but they could be added with a simple edit (I can help you with this).
I’ll add this into the next version as I think it should be available for those that need it.
Thanks
Sorry Chris I have two more questions:
My images are being cut off. Please see example http://chemistapp.com/f67fjy535d5y/panadol-1-5yrs-colour-free/ to see what I mean. How do I fix this?
Is there a way to remove certain articles etc from the search results. For instance if you search for “Panadol” i get all these other results before the actual Panadol articles?
Thanks again Chris
Hey there,
Your link goes to a 404. As for excluding articles from search, you’ll need to use a plugin or custom code. A quick search found this: http://www.wprecipes.com/how-to-exclude-posts-or-pages-from-search-results
Thanks
Sorry – sent you a wrong link Try this- http://chemistapp.com/f67fjy535d5y/benadryl-chesty-forte-liquid/
Hey there,
Your images are being cropped as they are too big. Either increase the featured image size or change the crop mode for the add_image_size function, in functions.php (http://codex.wordpress.org/Function_Reference/add_image_size for reference).
Thanks
Ok. figured it out myself:
<?php
if ( is_category() ) {
$category = get_category( get_query_var(‘cat’) );
if ( ! empty( $category ) )
echo ‘ Subscribe! //<//img scr=”http://upload.wikimedia.org/wikipedia/en/2/24/Lenna.png”/>
’;
}
?>
The only problem remains that Lena image is invisible for some reason. (Lena will be substituted for rss icon later on). Also // are inserted on purpose, otherwise part of the code does not show up
Hey there,
Glad you got it sorted. Not sure why your images isn’t showing as the path is correct. If you could show me the code live I could help better.
Thanks
Hey Chris, There is a live version http://grantozavr.ru/category/informational_technologies/ for you to look at.
Your image tag is incorrect. You need to use src instead of scr.
Thanks
Thank you Chris!
Also how do I add rss feed per category page?
p.s. Really great theme. I’m not much into buying such kind of thing but you theme is something special.
Cannot load translated .po and .mo files. placed them in /var/www/wordpress_dir/wp-content/languages and in /var/www/wordpress_dir/wp-content/themes/knowhow/languages/
and they are not working, also editing default files changed nothing. It seems that wordpress just ignores them but wp-error.log shows nothing.
Changed wp-config accordingly, po file edited with poedit
Hey there,
Is the rest of WordPress translating successfully?
Thanks
Hi Chris
Is there a way to sort all articles alphabetically?
I am using a plugin to do it, but it quite clumsy.
Is there some code that I can change that will display all article in Alphabetical order?
Cheers Ken
Hey Ken,
Do you mean when viewing articles within categories?
If so add this:
query_posts( 'orderby=title&order=ASC');
before:
if ( have_posts() ) :
Thanks
Thanks Chris Your theme and your help is great
Hi I am using this theme (Love it)
Although it is supposed to be responsive – but I find this is only to a point. I use 1440×900 and your theme is only responsive up to about 1000px or less. Is there something that I am doing wrong?
Thanks Ken
Hey Ken,
I think you’re confusing responsive and fluid. A fluid design is percentage based (i.e. the website width is 80% or 90% of the total screen width). Whereas a responsive design has a max width of 960px or 1000px for example with the various elements responding to lower resolutions.
This theme by default has a max-width of 960px.
Thanks
Thanks for that Chris.
I wrote my first FAQ but it doesn’t work. It says on the FAQ’s page: Catchable fatal error: Object of class WP_Error could not be converted to string in (...)/wp-content/themes/knowhow/framework/template-navigation.php on line 141
What does this mean?
Hey there,
Could you email me via my profile with your WP admin details so I could take a look for you?
Thanks
Fist off, thanks for a great theme. I have one problem though. In an earlier post in this thread you mentioned that the documentation explains how to setup the FAQ page. I can’t find anything about how to setup the faq page in the documentation provided with version 1.07?
I would like to keep the style you have been using in the demo page – http://themes.swishthemes.com/knowhow/faqs/
Any tips for an easy setup?
Hey there,
In the new version, the FAQ page setup has been simplified. You just need to add your FAQ entries in the admin panel. Then create a link in your menu to /faqs/. You can change the FAQ URL in the theme options. Make sure to set your permalinks up to avoid errors.
Let me know if you run into any issues.
Thanks
Thanks for the information. Got it up and running. I’m very satisfied with your theme so gave you a well deserved 5 star rating.
Thanks I appreciate the rating 
How can I adjust the order or FAQ entries? My FAQ page displays entries from recent to oldest on the FAQ page. Is there any way to customize the order? I was also considering numbering my FAQ entries and then trying to display them alphabetically so I could control the order. Any thoughts? Thanks!
Hey there,
You can change the FAQ order by changing the “order” attribute (to the right of the editor when editing/creating a FAQ item). Let me know if you have any issues.
Thanks
Hi -
The theme looks great, but I had a few questions. How does it work for visitors on the site? Can users login and add posts and then comment on others? I would like to find something were users can create posts on a topic of their choosing and be able to upload videos.
Thanks,
Hey there,
Guests, can’t add posts, but they can comment. If you need functionality for users creating posts/uploading videos, you’ll need to look into a plugin or freelancer.
Thanks
I would like to use this theme for a kb on my site but want to keep my existing theme for the rest of the site.
Has anyone had success/ideas on accomplishing this?
Thanks
Hey there,
You could use a Multisite install of WordPress and setup a new site in /knowledgebase/ and run the theme there.
This is how the demo site works.
Thanks
Hi there,
I have a pre-sales question regarding Know-How—would it be possible to setup the theme to support a kb for multiple brands? It seems like the theme does make provision for categories and sub-categories but I don’t know if there is another solution.
Regards
@franwess
Hey there,
You can use categories and sub-categories and use multiple levels with the theme no problem. I guess it depends how you want to setup and organize your data.
Thanks
Sorry, only the latest version (1.0.6) has this problems.
This latest versions has a few problems, the most important one is that it doesn’t show the category with the term_id = 1 in the home (although it does show it int the categories sidebar widget)... therefore I had to create a new category and move all the articles to it.
The second isue is that it doesn’t shoe the right version number in the Theme description… it still says it’s the version 1.0.5, so it can lead to confusion.
Thanks, and great work!!
Hey there,
Thanks for letting me know about this. It’s been fixed and the next update will be up within 24/48 hours.
Thanks
Hi Chris,
can I use KnowHow with the Relevanssi-Better-Search Plugin? http://wordpress.org/extend/plugins/relevanssi/Best,
Chris
Hey there,
There’s no reason why it shouldn’t, the theme doesn’t modify WordPress’ search in any way.
Thanks
