Discussion on Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme

Discussion on Knowledge Base | Helpdesk | Wiki | FAQ WordPress Theme

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Hi

How to use shortcodes in Page Builder/Live Composer. I need to create layouts

Thanks!

Hi, please see the documentation folder for Live Composer documentation located in the download package. Regards, Ivan

Hi I have purchased this theme, but facing difficulties in setting it up. How to get the Home page like you have in demo, I am not able to see any Home Template to select while creating page, nor I am getting any metaboxes. Documentation doesn’t provide much insight to all these. Please help ASAP

Its Urgent actually

Thanks!

Ok.. but how to add the Live Search box in Home Page Header.. Ivan can you please guide me through this, because by default I am unable to see the live search box

Thnx

Header can be set globally in Them Options settings or just per page template (in Header Options metabox). Live search is a widget that can be added to a sidebar, global Header sidebar or any custom sidebar you create and select on page template options.

Thanks Ivan.. :) Appreciate your help, Please never mind my queries as I am very old to Wordpress, but novice to Page Builder in kbase, was not knowing how actually it works. Thanks again :)

When some one submits a question to the forum does the theme email them when it’s been answered?

The theme doesn’t email for the forum plugin. Check the forum plugin (bbPress) if it has that feature, it is a free plugin.

Wonderful Theme. Love the frontend editor.

Thank you, appreciated.

HI,

How I can remove, If I want to, few sections from homepage. For example if I don’t want “Staff” section and Video on homepage..I could not find an option for it in sandbox.

I know how to do it manually from the concerned php file but I am looking for an easy way to switch on/off these sections.

Thanks

Hi those sections are build using page builder so they can added/removed. Sandbox: http://demo3.pressapps.co/knowledgepress/?preview

Hi PressApp !

One question, can I filter articles by category or tag on the home page?

Thanks!

Hi, no this is not a plugin feature. You can test drive plugin front and back end on the demo site. Ivan

Hi,

can you please explain which files should be replaced for the new update so that it doesn’t affect the previous custom code we did

thanks UOU

+ do you have a plugin to recommend for having a gallery with filterable categories ?

(we were thinking of having a simple homepage where we have a portfolio of our items that are filterable by category)

Hi, that is not HTML but rather seams like shortcodes generated/added by Visual Composer plugin within the FAQ post contents. I haven’t used any gallery plugins i can recommend. Ivan

When i use the main seach feature on the home page, it only seems to auto-suggest content from articles, but not from FAQ’s. When pressed to do a search on a FAQ-specific term, it will return a result for that FAQ as if it was an article.

Can the FAQ’s be included in what is auto-suggested in the main search box?

The theme has just been updated and the FAQs can be included in live search (currently not set on demo) but the faq page is styled as single post, you can test drive the theme http://demo3.pressapps.co/knowledgepress/?preview

Hi, I’m thinking about purshasing this theme, but first I need to know about something: Can I create pages (about, services etc)? Can I have a Blog page? Is the theme compatible with WPLM?

Waiting for an answer! Thanks, Fernanda

Hi, pages are default WP feature so yes.Theme uses default blog posts for knowledge base so you can’t have a separate blog. WPML is supported. The demo site offers ability to fully test drive the theme backend which will give you a better idea of its features. Regards, Ivan

Demo broken ? I can test your template.

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Works fine now :) thanks !

Hi, Bought this theme and took it for a drive. The issue that im facing is quite surprising actually.

1. The screen options and the help tab do not pull down in the edit screen of the page designated Home. 2. Problem persists after deactivating ALL plugins 3. Swapping themes to the WP 2010 makes the error disappear… pointing at something to do with this theme. 4. In the edit Home screen, only the three boxes section load. 5. Featured posts section loads to only show the title on one of the four featured posts.

Accordingly the most beautiful aspect of the theme the homepage is curtailed for me at this time.

I request urgent help from you.

Thanks graphite

None of the sections under the broken “featured posts” load … author etc :((

HI, please email support@pressapps.co with login details as we can’t replicate the issue on our end. Ivan

Hi again … I emailed the login details to you.

I´ts SEO Ready? Can I use SEO in this plugin? Yoast or other plugins will works with this plugin. Can I have SEO Advantage?

Thanks!

Hello There,

Quick question for you. Is this possible to show the article’s category on the article’s page? I don’t see it on your demo. Once in the article, I can’t see which category the article belongs to.

Thanks in advance.

Hi, there is no currently an option for that. We are woking on an update that will include the categories (about a month away). Ivan

All righty, good to hear ;)

Hello,

My apologies if this has already been answered…

How do you get the different color box on the home page around the 3 boxes section? Like on this page: http://demo3.pressapps.co/knowledgepress2/

Hi, use colorpickers on “Home 2” page template under Boxes metabox. Ivan

Thanks! =)

on which file i can find this css code on the template:

media=”screen” html { margin-top: 32px !important; }

i need to change this

how can i show featured articles/posts(images) on my main page ? http://mynametee.com/

and how to remove the Video Tutorials” ?

Unfortunately we dont provide customisation as part of support, I suggest you get a developer to do all you r changes for you: http://studio.envato.com/

how can i change the live search box width size to make it shorter?

how can i make this theme look same as your preview on my site?

url : http://mynametee.com/

it doesnt look same

HI

Import the content using XML file but you will still have to set up WP settings, page template settings, widgets and menus yourself.

Regards, Iavn

content from where?

Please read the PDF documentation about Import the content using XML

Hi

Is it possible to run two knowledge bases and then select the relevant categories and articles for each different knowledge base?

Also is there a limit to how deep the hierarchy can go?

Thanks

Hi, I can send you an update where you can select categories to display on KB page and have multiple KB pages. The KB page will display 3 categories deep.

Awesome thanks. Just purchased. If you can send update via email that would be great. stefanwarnaar[at]gmail[dot]com

Thank you for your purchase, email sent.

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