570 comments found.
At Wordpress 3.9 the Shortcode Generator will be not displayed on the Toolbar at the top of the Editor
Thank you, already working on an update, I will post you an update as soon as its finished. Ivan
Hi, I just purchased this theme and installed it. However, I seem to have a major error in css display. This one doesnt affect only chrome, but also firefox. Please check http://www.spiritology.nl, no css is loading and no text is visable.
Please advice.
Ps. Adding the suggested code regarding the chrome bug didnt work.
also tried troubleshooting if another plugin could cause the issue, but no effect.
Thank you for your purchase, looking at the site all scripts seam to be loading fine on my end, can you please email support@pressapps.co please include screenshoot, does the content load on page refresh?
Is this theme compatible with BuddyPress?
Unfortunately, I cant confirm as we havent tested iBuddyPress.
How can I use a more compact menu? My site have a lot of links on the left side, the scroll keeps too large.
Decrease the link padding.
How and where?
.sidebar li {
line-height: 2em;
}
Thanks.
Is your theme Wordpress MU-ready? Specifically, can I have same user account system on my main site (e.g. webstore) and auxillary knowledge base based on your theme so users do not need to have two different accounts for two sites? Thanks.
Hi, thank you for your interest. The theme is MU ready but the theme has very little to do with the “user account system”, it will depend on your MU setup ie if your desired setup works with default WP theme it will work with KnowledgePress. Regards, Ivan
How do I change the main headline on the homepage? At the moment it just displays ‘Home’ or whatever the page title is.
Thanks! (silly question I’m sure)
Thank you for your purchase. Not sure I understand your question but as you mentioned the home page title is a title of the page so thats where the text can be edited. You can also edit the home page template files further: template-home.php line 48 or template-home2.php line 52. Ivan
A few questions…
1. Do you have any updates planned in the near future? According to your changelog, it’s been several months since your last one.
2. Can you please send me a child theme?
Thank you for your purchase. 1. Yes about 2 wks away. 2 sure, email me at support@pressapps.co
Hi,
2 questions:
1. Were do I find the FAQ as advertised? I found the Knowledge base, contact form and the rest. But dont see the FAQ.
2. It seems like after every update I make to the theme, the responsiveness of the site breaks, forcing me to resize my window to get the content to display properly. Is this a known issue?
Thanks for the great template, been really easy to use so far 
Looking forward to your response.
Hi, thank you for your purchase. 1 it is bundled as a standalone plugin. The plugin is inside the download zip. (see the documentation). 2. No we havent had this issue.
Ivan
Hi .. I just set up this theme on this link http://www.pixelpluscreative.com/askpreeti/ .
Was wondering if there is a Demo Content XML I could use just like how it looks on you live demo page.
Your assistance will be greatly appreciated.
Thanks and Great Theme.
Hi, thank you for your purchase. The demo content XML file is in the zip file you downloaded. (see the documentation) Please note the XML file will only import posts/pages/menus but you will still need to setup page templates. Regards, Ivan
Hi,
I too experienced the issue that the landing page doesnt display in Chrome.
The css seems to be loaded, the search box, all frames, the whole site structure loads. However not the text!
Most js and google fonts do not load.
Font Awsome is loading, Pictures are loading
This is resolved for the demo site if I hit shift-reload, then the page is loaded completely (js and gfonts are cached)
Regards, Christian
body
{
-webkit-animation-duration: 0.1s;
-webkit-animation-name: fontfix;
-webkit-animation-iteration-count: 1;
-webkit-animation-timing-function: linear;
-webkit-animation-delay: 0.1s;
}
@-webkit-keyframes fontfix{
from{ opacity: 1; }
to{ opacity: 1; }
}
Hi,
Can anyone help me out ! No jquery is running on my site.
I’ve attached the screenshot for your reference. http://rcipl.net/import_failed.pngHi, I dont understand what you are asking: “No jquery is running on my site” and then a screenshot of WP import? If the issue is few failed import posts thats because they have been since removed but that doesnt affect the demo or product. Regards, Iavn
Hi, question, in the demo, the FAQ question will auto retract when you click to open another question. However I can’t find where to adjust to do that on my installation. Can you help?
Hi, please email me at support@pressapps.co
Is it possible to implement a 3 hierarchy system? An example would be Section, Category, Article?
3rd level categories can be displayed as a category link (folder icon) but not its posts. Section, category and beneath category links and then post links.
Hey Guys,
is there any possibility to get the rows on the KB-categories wider? Now its just by the class “col-sm-4 kb-category”. I changed the width to 50% but then the categories in the 2. row are shown brocken.
My plan: I want 2 categories in one row.
Please help me
thanks in advance Andre
Hi, you will need to modify template-knowledgebase.php change “col-sm-4” to “col-sm-6” and change “%3” to “%2” in 3 places.
Thanks alot. That worked perfectly 
Hello PressApps, Do you have a login to test the admin interface of your theme? Cheers,
Hi, unfortunately we dont provide dashboard access. Ivan
Would your theme support this plugin?
http://codecanyon.net/item/wp-awesome-support-responsive-ticket-system/4619686I cant confirm full integration with third party plugins. Ivan
Hi there, how can I turn off your snippet to use another multi-language code highlighting library? thanks you!
Hi, it is just twitter bootstrap css styling (no code highlighting scripts) so you can just override the the styling for code and pre tags. Wrap something in code and pre tags and using browser inspector vie the css and override it in assets/css/app.css.
Actually I would like to use this script : <link rel=”stylesheet” href=”http://yandex.st/highlightjs/8.0/styles/default.min.css”> <script src=”http://yandex.st/highlightjs/8.0/highlight.min.js”></script> But, I don’t know where to write this in your files. I put it in head.php, but It didn’t work… I mean… al the code I wrote still looks grey and not colored…
Yes that usually needs to be in the header, you can add it directly to templates/head.php (nor a recommended WP way) or enque in lib/scripts.php. You may still need to trigger the js script. I would suggest getting a developer to do it for you if you dont have coding skills. Unfortunately we dont provide customisation as part of support. Ivan
ok thanks!
Hello, any “Full Width” page example? Thanks!
First i have to say thank you for this nice theme.
Is it possible to set more then one knowledge base with different articles/categorys? I want to have different bases for different Devices. Every Device has another articles. I can set more knowledge pages but is it possible to set another Sidebar with other category?
Can you help me please ?
Hi, you can have multiple KB pages, you can select which categories to display for each of them. Currently there is only one global sidebar. Ivan
Thanks for your fast answer That sounds good, but where can i select the categories? On the KB-Page i have seen no option like this.
Please email me at support@pressapps.co
LOVE the theme!
But… I’m having trouble getting the contact form templates to work. I’ve made 2 pages with contact forms on them, added the email address, tested a few times and nothing comes through. I’ve checked the spam folder and nothing is there. Have you seen this issue before? I’m on Rackspace and never had an issue with contact forms in WP before. Any help would be appreciated!
Hi, thank you for your purchase, I have just tested the form and all seams fine and I havent had any issues reported either so would suggest looking into the hosting and perhaps disabling any other plugins. Ivan
