972 comments found.
Hi, for “component-datatable.html” page, there is a selection to show how many results to show per page, there are 4 choice 10,25,50,100, how can I remove the first choice “10”, an set the 25 as default ? Thank.
Hey George,
Please take our apologizes for delay on this reply.
For this you would need to change length menu Example code:
$(’#example’).dataTable( { ”lengthMenu”: [ 10, 25, 50, 75, 100 ] } );
This is a third-party plugin, please follow the plugin’s documentation in the https://datatables.net/reference/option/lengthMenu
Best, Inspiro Team
Hi Thanks so much! After I replace it with ”lengthMenu”: [ 25, 50, 100 ] , the default result listing of the result page still shows 10 records, though the pull down menu is changed to 25/50/100 . I can’t find any clue on the original web page. I would appreciate if your can give me more tips.
Can help?
Hi George,
Please follow the plugin’s documentation in the https://datatables.net/reference/option/lengthMenu as this is a third-party plugin,
Best, Inspiro Team
Thanks
You are welcome, feel free to contact us at anytime if you have any questions.
Best, Scot.
In the mobile menu at breakpoint-md (the burger menu), how can we get the Top Bar contents to show also?
Hi there,
Thanks for writing to us.
We’ve hidden the top bar on mobile devices due to the limitation of the space.
However, you can control visibility of any element including topbar using Bootstrap breakpoints https://getbootstrap.com/docs/5.0/layout/breakpoints/
In this case you would need to remove d-none d-xl-block d-lg-block classes
Example
FROM <div id="topbar" class="d-none d-xl-block d-lg-block topbar-fullwidth"> TO <div id="topbar" class="topbar-fullwidth"> Hope this helps you. Thanks, Inspiro Team.</div></div>
Ahhh! I didn’t even think to look in the topbar classes. I see it now. Thank you! How hard would it be to incorporate the topbar data into mobile menu? I’m “decent” with JavaScript but I can’t figure this one out on my own LOL
Hi,
Thanks for your reply.
Topbar is same as any html element you are free to modify and customize as you wish. If you are good in JavaScript, I think you will be fine with it.
In the meantime if you have more questions please feel free to contact us through our support desk https://support.inspirothemes.com
Best, Scot.
Hi Scot, Is it possible to let me know how to adjust the with of the new-open window, it is on shortcode-model page . Thanks.
Hi George,
Sure. Polo uses bootstrap 5 modals, you can change the size windows using the modal size classes (https://getbootstrap.com/docs/5.0/components/modal/#optional-sizes)
For instance, modal-sm is the smallest size of the modal.Please check the rest of the options here: https://getbootstrap.com/docs/5.0/components/modal/#optional-sizes
Let me know if you need further assistance,
Thanks, Scot.
Thanks, Scot.
one more question, on “component-datatable.html” page, there is a selection to show how many results to show per page, there are 4 choice 10,25,50,100, how can I remove the first choice “10”, an set the 25 as default ? Thank.
Hey George,
Please take our apologizes for delay on this reply.
For this you would need to change length menu
Example code:
$('#example').dataTable( {
"lengthMenu": [ 10, 25, 50, 75, 100 ]
} );
This is a third-party plugin, please follow the plugin’s documentation in the https://datatables.net/reference/option/lengthMenu
Best, Inspiro Team
Thanks !
Hi! Can you help me? I bought your product in 2017. Now I want to find out the version of the product, and get the template files. Apparently, I deleted all comments with the product version from the files. On my website, the functions file has the name theme-functions.js (I do not know if this is the right name, or did I call it that myself?) I can’t open the ticket. Can I email you the contents of the file for help?
Hi,
Thanks for contacting us. For this kind of questions please contact our support team and someone from our developers will assist you.
Kindly in your ticket include your domain name. If you need old version, aske the support team they may upload a temporary link for you.
Best, Scot.
Hi, I noticed your overlay menu (menu-overlay.html) doesn’t open up the menu-items with drop-down menus. When I click on a menu item with sub-menu items (e.g. Layout), nothing happens. Any suggestions?
Hi
Thanks for using POLO.
Unfortunately overlay menu does not support dropdown menus at this time.
We will see if we can incorporate this feature in future updates.
Thank you, and please feel free to contact us for any assistance you may need with our template, we will be glad to assist you 
Regards INSPIRO
Love the Product. I’ve constructed 2 Websites and working on a third… www.gregglondon.com … www.murderinkorporated.com … My query is how to activate the Preloader. The gif is in the Images File but I don’t see it in the html or being used on your Sample Pages here. Thanks in advance. 
OK, I just found ‘Page Loaders’ in the Documentation. I’ll followed that but it didn’t seem to work. I placed the 2 blocks of Code, top & bottom, where instructed and the Page wouldn’t load at all.
<!-Pageloader plugin files->
<link href=”plugins/pageloader/pageloader.css” rel=”stylesheet”>
<!-Pageloader plugin files->
<script src=”plugins/pageloader/pageloader.js”></script>
<script src=”plugins/pageloader/pageloader.init.js”></script>
Hmmm…
Hey Jay,
Thanks for writing to us.
Make sure you place these two scripts at the bottom of the page, after functions.js
It should work fine after this, if not, please feel free to contact us again and we will assist you on this.
Best, Scot.
Thanks. That didn’t work either. The Pages Load but there is a Message Displayed instead of a Preloader: www.murderinkorporated.com
Almost there, you have an error in your code. The brackets ” should be ” instead.
Here is the correct code.<!-Pageloader plugin files-> <link href="plugins/pageloader/pageloader.css" rel="stylesheet"> <!-Pageloader plugin files-> <script src="plugins/pageloader/pageloader.js"></script> <script src="plugins/pageloader/pageloader.init.js"></script>
Best, Scot.
Hi Scot, Appreciate your help on this. I replaced the 2 lines of code, at the bottom of the page after functions.js, with the ones you sent, and it disables the loading entirely.
As a Troubleshoot, I added those 2 lines of code at the bottom of the original ‘revolution-web-product-dark’ Template … Same result, it doesn’t load.
Hi, please open a support ticket here and someone from our developers will assist you.
https://support.inspirothemes.comBest, Scot
Hi Scott, can I have a version that host all the Slider Revolution elements on our local server? Thanks.
Hi George,
Thanks for writing.
All the hero templates presented in the Revolution Slider Editor add-on are included inside the folders examples 5x and 4x. However some premium sliders such as revolution-websiteintro cannot be accessed/imported using the Revolution Slider Visual Editor at the moment on jQuery Version of the Slider provided by the Plugin Author, but we still try including them with Polo as exported HTML templates.
If you have any questions, please feel free to contact us at anytime.
Best, Scot.
IC, thanks Scot. I am so confused as I can’t load and see your here template on my local PC, others are all fine.
Can you send me the link please, so we can check that.
Thanks so much.
Thanks Scot. We haven’t put it online yet, we just test it on our PC, and found all the Slider Revolution not working. I will check it again , maybe that is installation issue.
Slider revolution works only with local or online server. You would need to install wamp/xamp server in your PC in order to run it.
Thanks
OK Thanks so much,
Hi, Is it possible to add a small video (mp4) as a portfolio item? Or a gif? What would be the way to do it? Thanks!
Hi,
Thank you for contacting us.
Yes gif would be possible, simply link it as a normal image.
Thanks, Scot
Hallo
I happened to buy 2 copies of your model,
would like to have money back for one,
hope this can be fixed
Hi Jogge,
Pleass contact us through https://support.inspirothemes.com so we can guide you how to open a refund request and take further steps.
Kind Regards
Hello, In “Social Icons” page, is it possible to add 3or4 more icons? I found them missing. These icons can be shown in black n white, but they can’t be shown in color background. Thanks.
BTW, how can I add the support service to the shopping cart, so I can pay once for this and other downloads ? Thanks
Hi George,
Thank you for writing to us.
Yes you can add more social icons if you wish. Please just make sure to check there is enough space. Some icons may need to update the font awesome prefix class, we can help you to do that, please let us know which icons you are using.
About the support service. Support includes support for the item, which may be including the questions you have made above or anything related to the item.
We usually don’t push anyone to extend support for one or two questions but highly encourage to extend it as it will support us to maintain and update the item constantly!
As per downloads, one license can be used for one online website. If you need more than one website please make sure to have one license for each website.
I hope this helps you,
Let us know if you need further assistance.
Thank you.
Thanks for your feedback. It is worth to pay double even it is for a single project. I recommend it.
how can I reach you for further support? my hotmail account cannot receive your mail. it is so strange.
Hi George,
Please send us your email and we can reset your account.
Thank you.
Hi my email is “oneapple@hotmail.com”,. or please send me a private mail through your mailbox, so I can send you more information about my request. Thanks.
Hi,
Try to re-login with your Envato account. It should work fine now.
Thanks
Hello, yes, its ok now! I have submitted a ticket no #1466 . Please check it in your most convenience. Thanks.
Thank you. Yes we will definitely do as soon as possible.
Best, Scot
Hi, I got an email today (Sept 7 2022) saying there was a new update to the Polo HTML template but on the download page it says last update was 20 June 2022. What date was the newest update released?
Thanks.
Hi mate,
This update is only for a short term discount we are offering.
Thank you.
In the latest version you combine all vendor JS to plugins.js and CSS to plugins.css. Do you have it as separate JSs and CSSs or at least a list. I use https://cdnjs.com/ to pull scripts
Hi there,
Thanks for writing to us.
The last version offers SCSS which allows to remove some elements while compiling the style.css.
Regarding the plugins.js you can currently remove some plugins however most of them are neccessary to run the core functions properly.
Hope this helps you.
Best, Scot
I don’t want to remove any of them I just want to break it down into separate files so I can use CDN instead of one giant file.
Are you planning templates with tailwind?
Hi,
Thank you for writing to us.
At this time no, however we may consider it in the long term future.
Best, Scot.
I make the payment but it gives an error, it can’t be done. Please check back!
Hi,
Kindly use a different payment method.
Thank you
I have an issue with YouTube video in lightbox popup. Desktop is fine but mobile is not working. Is there any way I can fix this issue? Thank you!
Hi,
HTML5, Youtube or Vimeo Videos does not play natively on iOS Devices or on any Smartphones.
iOS, Android do not allow Autoplay for HTML5 Videos/Audio to prevent unsolicited usage of Bandwidth (which can be Cellular) on the User’s Mobile Device. They can only be played on their native Video Player. Here is the Official Reference for Android & Apple: https://developer.apple.com/library/safari/documentation/AudioVideo/Conceptual/Using_HTML5_Audio_Video/Device-SpecificConsiderations/Device-SpecificConsiderations.html https://code.google.com/p/chromium/issues/detail?id=159336 .
We are keeping an eye on the latest Updates from Apple & Android to allow the auto-playing of HTML5 Videos on their respective phones and as soon as they release an Update we will surely make this available.
Best, Scot
Hi just wondering if there are any page examples with light header (white bg, black text) but with dark submenus and dark mobile menu? Also, I can’t find any reference to “submenu-dark” in the css files but that class is used in some of the header html.
Hi mate,
Apologies for the delay, just saw your comment.
Unfortunately there are no examples of this version. If you are good in CSS I think you can easily customize it and get create this customization for your need.
I hope this helps you. If you need further assistance please let us know.
Best, Scot.
The function I request like this:
In a form submission, When I press on one of the the pictures, this picture will be highlighhted, which means it is chose, . ...
My support is expired, can I renew to get it done?
Thanks so much! george
Hi George,
I hope you are doing well.
Sorry but this feature is not included in the template.
Thank you for your question. Please feel free to let us know if you have any other question.
Best, Scot.
ThanksThanks
BTW, I noticed you use a big blue button to upload images in the form. But the quantity you allowed is 5, How can I limit it to only “1” mage total ?
OK solved. Thx
You are welcome,
Currently there are no limit in the file upload, however you can limit the maximum files to any number by adding this option
maxFiles: 1,
Example code for the form 3 (file upload)
//Form 3
var form3 = $('#fileUpload3');
form3.dropzone({
url: "http://polo/files/post",
maxFiles: 1,
maxFilesize: 5,
acceptedFiles: "image/*",
previewsContainer: "#formFiles3",
previewTemplate: $("#formTemplate3").html(),
clickable: ".dropzone-attach-files"
});
The code configuration is located at the bottom of page. Change it to 1 or any value you would like.
The file upload is from dropzone.js plugin. For more information, please read the official documentation here: https://docs.dropzone.dev/configuration/basics/configuration-options
If you have further questions, please contact our support team at https://support.inspirothemes.com
Best, Scot.
Thanks so much! @Scot
Thanks for the great theme!
Well, please let me know how to solve a problem about the burger menu below.
The burger menu doesn’t close automatically, even if it is clicked. It has links within the same page(in-page links) on a “one-page site”.
Which scripts should I change ? I’m not very familiar with JavaScript “function.js”, but can I improve this by adding something to it ?
I would appreciate it if you could tell me how to do this.
Best regards,
Hi there,
Sure we are here to help you.
We just checked the site and burger menu closes normally, we haven’t had anyone so far complaining about this issue.
Can you send us your site URL at https://support.inspirothemes.com/ and on of our developers will assist you with this matter directly.
Thanks,
Scot.
Hi,
Thank you for your response and advice.
I’ll try to do it.
I have six month left on my support but when I login it says it has expired. HELP
Hi,
Thanks for contacting us.
Please send us your email address or username and we will reset your account.
Best, Scot
email is info@kustomsites.com and user is smaler
Hi,
Please try to login again.
Thank you.
Hi, I’m loving the template so far!
I noticed a discrepancy between the documentation and the downloaded files. The documentation shows .text-left and .text-right as helper classes for text alignment, but it’s different in the actual downloaded template (it uses .text-start and .text-end).
The demo website also uses .text-left and .text-right: https://inspirothemes.com/polo/shortcode-typography.html
Hope this helps. Best regards!
- Valerio
Hi Valerio,
We really appreciate your contribution.
Thank you so much for letting us know, we’ve just updated the documentation and fixed this. This was due to the Bootstrap 4 to Bootstrap 5 upgrade and class changes from the framework.
Feel free to contact us at any time if you need support here at https://support.inspirothemes.com
Best, Scot.