251 comments found.
Hello, i purchased your theme
when i am going for this command line php bin/magento module:enable MGS_Mpanel
it is showing error Unknown module(s): ‘MGS_Mpanel’
Hello,
Seem you didn’t upload the theme code properly, please feel free to submit a ticket here: https://arrowhitech.ticksy.com/, we will have a look and help you
Best regards,
i follow all instructions according to document
can you send me documentation again
Sure here you are: http://themes.magesolution.com/supro/doc/index.html#install-theme
I purchase the theme, where do I find the license key?
Hello,
The purchase code was included in a confirmation email from themeforest, please check your inbox
Best regards,
It’s bad experience for documentation and mColorPicker.js it’s un support js file since 2012, it’s hard to select color i want, front builder customize color isn’t sync with backend setting. Hope can improve soon.
also fontend add section is not working, i have to duplicate and paste section for my works.
Please don’t use external image stored on your own server. This is not good coding practice.
And images is even loaded over http instead https and there for causing ssl issue for the frontpage. I kindly suggest you to change this code fast and use the magento media storage instead!
.lazy_loaded found background images url: http://g4a.arrowhitech.net/supro2/pub/media/mgs/setting/default/oval.svg
In 32 files fbuilder_config.css / fbuilder_config.min.css
Hi,
That file will automatically be generated when you save the theme’s configuration in the backend, please try to save config again for update content for it.
I’m looking at this theme and confused by the mobile theme. 1. Is it responsive or a totally separate theme? 2. Is the mobile look configurable? 3. I really would like an account menu more similar to claue theme, instead of the bottom navigation on mobile. Is that possible with supro?
Hello,
Thanks for your interesting,
1) Yes Supro theme is responsive, we are included in the package 2) There are no more settings for mobile 3) Sorry I don’t really understand your meaning but maybe you will need to customize it
If you have any questions before purchasing, please contact us here: themeforest@arrowhitech.com
Best regards,
Ok, i sent an email there. Thank you.
Ok Thanks
Can you check if you got the email?
Hello,
Sorry for slight delay, we have already replied you, please check. Thanks
Best regards,
Thank you. I’ve purchased and debugged several issues myself. I’ve sent a very detailed ticket with many things that need fixed and fixes that I’ve found myself.
Please check ticket 2246148
Hello
We see and already updated you
Best regards,
Hello,
Some of the themes have very high points on “Google PageSpeed Insights” test. But your themes get 34 points only. Can you please say; can I get higher point with your theme? How many points can you guarentee? 50-60-70? For example; ult**o theme can get 75 points. I guess their developer is NOT much better than yours. But why can they get very high point about speed tests? Why can’t others get high points? I can’t understand this. Please explain about it and help me to buy your theme. In normal conditions, I really like your themes.
Thank you
Hi there. Is it compatible with 2.3.3 ?
Hello,
Yes Supro theme compatibles with Magento 2.3.3
Best regards,
Responsive is not working correct. even settings do not give right result. shows white space near image on tablets.when column settings for tablet are changed still not correct result: https://screencast.com/t/s8JEBrXmoF
Hello,
Thanks for your comment, please feel free to submit a ticket here: https://arrowhitech.ticksy.com/, we will support you
Best regards,
Hello, just saw your answer to an earlier question:
“Thanks for your interest, when you buy and install Supro theme, we can provide all cms page that they are available on our demo site for you”
How could I get those layouts for pages also?
Can you also provide the coming soon page layout?
Hello,
I see that you submitted a ticket on our support system, please contact us there, we will guide you more detail
Best regards,
Hello, How can i change the text in the search form in the header, I want to change start searching…. to something else
3 days yet no one answers
Hi, sorry for missing your comment.
For your question: You can use translate inline feature to change the text in the search form.
Hello team! I have a question about buttons color. How can I change the color of the button? I tried to do that from Theme settings>Main Content (Text, Link, Button)>Primary Button but it didn’t change the color in front end.
Hi, our developer have updated your ticket, please check.
how to update fontawesome to 5.x
Hello, The image for the prouduct in search is very blurry and not correct resolution
Hello, How can i limit search to only products ?
How can i change logo in footer #2 ? I do not see it in any blocks
also in page builder the footer is not editable
supro theme package on this site misses mpanel folder??? error: MGS\\Mpanel\\Model\\Category\\Attribute\\Source\\Perrow does not exist”,1
Today start installing your theme in a clean magento 2.3.3 I found installation errors that do not allow me to install all extensions. [M2] MGS_AjaxCart doesn’t let me compile for code errors. Remove that module to continue. [M2] MGS_MegaMenu does not work
It is not possible to change button colors. (They have solved it in public tickets but there is no general patch)
There are many errors in public tickets that are still present, some problems that I see are solving them individually.
Ask before buying if it was compatible with Aheadworks, install more than 12 extensions: Extensions installed (non-serious problems): [M2] Custom Static Blocks [M2] Free Shipping Bar [M2] Gift Card [M2] Popup Pro [M2] Reward Points
Extensions that don’t work, break the site or CSS [M2] Smart One Step Checkout (It works but it looks horrible) [M2] Advanced Reviews (Product pages disappear description) [M2] Order Success Page (Does not appear)
The biggest problem, the settings are not saved or applied.
I am collecting all these errors and in a couple of days I send you a help ticket. Regards
Hello,
Thanks for your comment, please feel free to submit a ticket on our support system here: https://arrowhitech.ticksy.com/, we will support you
Best regards,
Hi, I have installed supro on my theme. There is some issue: “Refused to apply style from ’<URL>’ because its MIME type (‘text/html’) is not a supported stylesheet MIME type, and strict MIME checking is enabled.”
Example detail error: “Refused to apply style from media/mgs/fbuilder/css/blocks.min.css’ because its MIME type (‘text/html’) is not a supported stylesheet MIME type, and strict MIME checking is enabled.”
Is there any fixed?
Hello,
Please feel free to submit ticket to our support system: https://arrowhitech.ticksy.com/ if you have any confuse or questions about the theme
Best regards,
Hi, its already 2 days. my Mega Menu still not working. Ticket: #2196133
Hello,
Sorry for some delay, we have been checking and will update you soon on your ticket
Best regards,
Is it possible to change your default gallery module with Magic Zoom Plus?
Hello,
Yes it is possible
Best regards,
Hi, I was just following the instructions of the installation progress but I am stuck at a point where I have to Import Static Blocks. The instructions I’m following are from the following link: http://themes.magesolution.com/supro/doc/index.html#install-theme and the step I’m stuck at is the 4th: Import Static Blocks The thing is that once I go to the requested view, there is no button to click so I can make the import
Thanks in advance
Problem solved, missing files in pub directory