21530 comments found.
The7 LayerSlider WP > Cannot update this from 6.10.2 to 7.11.1.
An error occurred while updating The7 LayerSlider WP: Update package not available.
Hi!
Talking about Layer Slider, could you please refer to https://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590/comments?utf8=%E2%9C%93&term=layer+slider&from_buyers_and_authors_only=0#comment_23195419 I am afraid this plugin is no longer available at Code Canyon.
Hi,
I want ask, without buy Elementor PRO is it i can use this theme?
Hi,
Yes. There are free alternatives like PRO Elements: https://proelements.org
Hello! You can use its free alternative – Pro Elements.
Hello, could you please update WPBakery VC? We see this in the backend of our installation:
WPBakery 7.7: Important Update Available This update includes important security fixes, new features, and UI improvements. Ensure your site is secure and up-to-date by updating to the latest version now!
Hello!
Pardon, I don’t see your buyer’s badge. If you’ve purchased the theme from another account, please address to http://support.dream-theme.com/ and submit your Item Purchase Code there.
Before I purchase this theme, can you please tell me if all functions of Elementor and Elementor pro are included and not re-coded to look and behave differently? Also, are the included CPT’s editable and removable or are they baked-in? I’m looking for a theme to kickstart my next project because I don’t feel like starting from scratch, but I am an experience developer and want to be able to have full control without a lot of technical debt. Thank you—the theme looks nice 
Hi! Thank you for your kind words
Elementor is a free plugin and can be downloaded here. Talking about the pro features of this plugin, it is not delivered within the theme. Buyers can decided whether to use paid Elementor Pro or its free alternative – Pro Elements (which is used on our demos).
You can read more about our CPT builder here https://guide.the7.io/elementor/user-guide/the7-dashboard/post-type-builder/ Yes, post types are editable and can be removed.
Hope you will enjoy the theme 
Thank you for the quick reply. Thats all I needed to know—I’ll be purchasing the theme today and if it goes well, I’ll purchase an additional license for another personal project. Thanks again.
Thank you very much! Feel free to contact our support here https://support.dream-theme.com/
How to popup mini cart from right or popup a small window when clicking add to cart ? Now when adding to cart, the page refresh, that’s not good.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hello, how can I solve the problem? The color overlay is not applied. I cannot influence the strength although everything is correct. https://app.screencast.com/7dshQ9ogLM4nj
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
WPBakery 7.7 update?
Hi! According to https://kb.wpbakery.com/docs/preface/release-notes/ , ver. 7.7.1 will be released today – we are waiting for it. You can check WPBakery comments section and see that issues with ver. 7.7 already have been reported.
WPBakery 7.7 is now available and fixes a security issue, when will The7 have this new version available for installing?
Hi! According to https://kb.wpbakery.com/docs/preface/release-notes/ , ver. 7.7.1 will be released today – we are waiting for it. You can check WPBakery comments section and see that issues with ver. 7.7 already have been reported.
Hi,
I am developer of https://codecanyon.net/item/super-woocommerce-product-filters/49852702 and trying to make the plugin compatible with your theme.
Bu there is a small problem.
$config = presscore_config(); $config->get( ‘option_name’ ) ;
On the AJAX request the above codes give NULL
Hello! Could you please submit a ticket at https://support.dream-theme.com/ (under Pre-Purchase category) and ask to assign it to Yana.
I tried installing The7 onto Wordpress and got this alert after uploading the .zip file:
“The package could not be installed. The theme is missing the style.css stylesheet.”
Any ideas as to what may be the issues?
Hello!
Could you please refer to https://help.market.envato.com/hc/en-us/articles/202821510 Seems like you have tried installing the entire theme package (the one with PSDs, guide, etc). You need to unzip it.
I have a question, I just updated the 7 with the latest update and updated WordPress to 6.5.4 and everything seemed to be functioning as expected. However when I to see my company team page, I can see team member names, but the images aren’t showing. For context I am using the Wp Bakery version and the module I’m using for the Team page is the old one. Is this one no longer working? Please advise. You can see the page at www.strictlydieselrepair.com/the-crew. Thank you in advance for your help.
Hello! First of all, could you please resave Theme Options -> General Appearance and empty all caches. At the moment, a minified CSS file from SiteGround cache is missing. If it doesn’t help, please submit a ticket at https://support.dream-theme.com/
amazing theme
Thanks!
Guys – just did a fresh install. There is no PORTFOLIO option in the back end on the left side menu – you know to add portfolio projects to and be able to call then into the pages… How can I switch this on.
I used to see it in the My The7 settings where you could turn Portfolio option on and off along with the slug to use for it.
Could you advise please?
Thanks
Hello! Could you please refer to The7 -> Plugins and install/activate “The7 Elements” plugin.
The website home page suddenly stops loading after the hero image, I am able to edit the whole page with elementor. I disabled the theme and activated wordpress 2024 theme and everything works perfect. I have uninstalled all plugins and did all types of troubleshoot but I can’t seem to understand what the problem.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I use WP Bakery and miss the ability to disable individual rows. On other websites for which I also use WP Bakery, this works without any problems.
I have no idea why this could be…
Thanks
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi it is possible to Eclude single project from masonary grid ? I have a project in a category that i do not wont to display when i use the widget masonary grid. Thank you
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Excellent theme but cant find where to edit the “slide-in” popup message when in Woocommerce Cart… ty in advance.
Hi! Could you please refer to https://support.dream-theme.com/knowledgebase/how-to-change-default-labels-like-category-archive-read-more-and-so-on/
Thank you so much for the link however Im having a different issue, Im talking about the pop-up notifications when using woocommerce, like when an item has been added to cart, the system alerts you of that, That message is currently a blank window when I mouse over it (highlight it) I can then see the message like “item has been added to cart”, QUESTION: where can I edit the colors or function of these messages? ty
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
thank you but this theme has been a PAIN to customize, editing woocommerce has been the worst theme experience I’ve had, ever!
Hello! We are truly sorry to hear about it! But we would be really glad to to assist if you submit a ticket. The thing is that here, in the comments section, we can’t ask for website credentials, for example. That’s why I have asked to continue our dialogue under https://support.dream-theme.com/
Is there a way to utilize the Top Bar without having the left and right sides? Meaning, can you treat it as a single section without left/right and center-align the widgets used?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
No problem. Thank you for the quick response! You guys always provide incredible support, and an amazing theme! Hope that it is around for a long-time.
Thank you for submitting the ticket and for your kind words
Hello! Do you use Elementor? You need to find and edit mobile menu popup https://support.dream-theme.com/knowledgebase/how-to-edit-elementor-templates/
helllo, What can I do so that Google does not index the following section: https://codega.es/dt_team/
Hello! Could you please refer to The7 -> Post Type Builder, open the Team post type. And set “Has Archive” to “false”.
Can you tell me where to find the post type team, I don’t see it,
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
