I need to get support and am locked out due to Wordfence, all because I couldn’t remember my user name and tried twice. How do I get in?! I haven’t received the instructions on regaining access. This is really frustrating!

Are you planning support for Breakdance builder?

Does the theme work with WP 6.6+?

Hi there, I’ve just purchased The7’s theme pack and once I tried to download it, I keep getting blocked as the files seem to be bugged. Any assistance with this would be appreciated.

Hello! I don’t have badge, bc i’m just helping. There is a problem with Visual Composer: when i’m changing font size in a element, for example in “headings”, theme uses default settings size and after saving in element font size remains empty. Updating to new versions of WPBakery, Ultimate addons and newest the7 update didn’t fix it

Hello.

When using Elementor, aren’t single post templates provided? The design of the existing single post is the worst.

I’ve been using this theme for years. Just downloaded a second license for a new site. Problem I’m running into is that any new pages I create don’t have any of the universal page elements – header, logo, menu, etc. It also doesn’t have the font styling and colors, like it’s totally blank – any thoughts as to what might be going on?

Hi, im new in web development. I was wondering if i buy this theme, will i get free elementor? or i still need to buy creator plan on wordpress to use elementor?

amazing theme

After the latest update the “Info Banner” URL Button is unusable. The URL is not correctly transfered. All ”/” are deleted and it leads to nowhere.

Hi, where can I manage my license(s) for this theme. Thanks

Hello, How to display colors in a filter in the sidebar? Now only the names are displayed. How to display color variations under a product?

I am extremely satisfied with the theme and the support provided by 7Theme. The design is elegant and highly customizable, fitting perfectly with my needs. Moreover, the support team, especially Raphael, has been incredibly responsive and professional, resolving issues quickly and efficiently. Highly recommended!

I’m experiencing exactly the same thing as @BLK on several of my sites (all running on The7). All those I updated have the same issue, whereas those still using v2.7.9 of The7 Elements are OK. Thanks for updating theme/plugin…

Very important: The 11.14.1 update has errors. Please escalate this issue to the appropriate department.

Hello. After updating The7 theme for WpBakery to Version: 11.14.1, the carousels have an error: the arrows do not display correctly. Instead, a single box appears positioned to the left under the carousel without icons. This error is recurring in all my developments, indicating it’s a bug in your update. The error repeats in the “by Dream-Theme” blog, products, testimonials carousel, and possibly others. When I tried to reconfigure it in carousel settings for testing, I noticed that the list of predefined icons also does not display correctly. After several tests, the problem is that the default icon package of your theme, until this update, does not load correctly, causing the arrows to be misconfigured in position and appearance. On the Icon Fonts Manager page, all icon packages in my installation are displayed correctly. I urgently need you to escalate this error to the appropriate department so they can release a corrected update, as this is not an exclusive error in my installation and I will not be opening a ticket. Please resolve this issue as it is unfeasible to have to manually reconfigure all the icons for each carousel in all my developments. Thank you.

Hello! I’m having an issue with the product carousel. I select 4 columns to display, but it only shows 3. No matter how many columns I want to display, it only shows 3, and they are very large.

Hi, How do i add a floating element on the website (like a mini picture of certificate or an award) Here is an example: https://hf-concepts.de/en

Thanks.

Hi,

I want to check, if you have noticed that your theme is listed in Wordfence as WordPress Vulnerability Report (June 24, 2024, to June 30, 2024). Is this theme safe from vulnerability?

Hi Support Team,

I am currently using the The7 theme with WPBakery builder for years and since The7 is moving towards Elementor builder. I would like to migrate all my existing pages from WPBakery to Elementor.

Could you please advise if there is a method to accomplish this for all existing pages? Any guidance or steps to ensure a smooth transition would be highly appreciated.

Thank you for your assistance.

Hotel demo – mobile view: In top right corner is showing button BOOK NOW linked on footer! Where I can disable that button? TNX!