21502 comments found.
I updated the theme and portfolio, albums etc disappeared from the admin meny and from the site. Why is this?!
Hi,
Please don’t forget to install/update the The7 Post Types plugins via Plugins > The7 Plugins.
I want to add Google remarketing code before , which php file I can edit?
Hi!
Please submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hello
Hello I am on my pc that the home page is displayed on my phone and the blog. how can I do.
thank you
Hi!
Could you please address to http://guide.dream-theme.com/the7/user-guide/general-guidelines/make-page-a-homepage/
If nothing helps, please submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi guys,
do I have to purchase an extended support so I can receive your help from the online help-desk?
I’ve asked this question twice over the previous three days so please answer me.
Thank you.
Hi!
Could you please refer to http://support.dream-theme.com/6-month-support-really/
Hi guys, I have been using this theme since September of 2013 (and now on 3 websites for different folks), constantly modifying the CSS to achieve updated looks and have always been a massive fan – which I think my loyalty extends now.
I just upgraded to V3 this past weekend after putting it off for a while and noticed the new lazy load feature on images. This can be good and bad, but I’m finding a mostly negative experience with it due to the fact that the page struggles to finalize loading in browsers like Chrome and Edge.
My page speed took a noticeable hit and I’m trying to find a way around it. What changed with the way images are managed? I looked through all of your documentation and release notes and couldn’t find the answer. Basically I want to axe it for now until I find a better solution. Thx
Hi,
Thanks for feedback!
You can disable the lazy loading via Theme Options > General > Advanced.
Hello, is The7 v2.3.17 compatible with php7? Thanks!
Hello,
Not sure.. Please ask about it guys at our support. Thanks!
Hello again. Any idea how to modify the “on hover” image for the products? there are some settings or i need to rewrite the css? Thanks in advance.
Hi,
This can be achieved by writing custom CSS code.
If you are familiar with CSS editing, you can use FireBug (FireFox plugin for web-developers) or Chrome web developer tools to define which style should be changed and where. Here’s an awesome screencast by WooThemes on how to use it: http://vimeo.com/20917974.
Otherwise please consider hiring an experienced developer or contact guys at our Custom Shop: http://custom.dream-theme.com.
I am interested in the theme http://the7.dream-demo.com ( the7 All features Demo ) , whether these themes in selling?
Is the $ 59 price includes installation services ?
HelloThis is the price for the full theme package that can be used on one site. + complimentary support. But no installation services.
I want to look like this demo http://the7.dream-demo.com , can help to install ?
Theme comes with extensive documentation 
Hi, I’m unable to find the word “Share” in wpml to translate it. https://snag.gy/8af5Iq.jpg
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
ok thanks!
Hello, I just want to let know to everyone who want to optimize their site, The7.3 is a loooooot faster for me since I updated (in my cpanel) from php 5.6 to 7.0. A world of difference 
Hi,
Yeah. PHP 7.0 gives a significant boost to site performance. Be it The7 or any other theme. Page caching, gzipping and utilising CDN will yield even more performance boost.
Hi, is there a way to fix the Woocommerce Ajax add to cart function on the archive pages? The function doesn’t seem to work on your theme.
Hello,
Works fine for us.
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
hi i bought The7 — Responsive Multi-Purpose WordPress Theme so it had The revolution slider can i ask How i can add font to revolution slider so i want to add my special font for support my Language
However your solution https://www.themepunch.com/faq/use-fonts-google-fonts/ it can not add font my special font for support my Language and i have a problem in css code
i did it according with your manual but can not saw it Text list you can see it on my attach files please Help me to fix it _
@font-face { font-family: ‘supermarketregular’; src: url(‘http://www.site.com/wp-content/webfonts/supermarket-webfont.eot'); src: url(‘http://www.site.com/wp-content/webfonts/supermarket-webfont.eot?#iefix') format(‘embedded-opentype’), url(‘http://www.site.com/wp-content/webfonts/supermarket-webfont.woff') format(‘woff’), url(‘http://www.site.com/wp-content/webfonts/supermarket-webfont.ttf') format(‘truetype’), url(‘http://www.site.com/wp-content/webfonts/supermarket-webfont.svg#supermarketregular') format(‘svg’); font-weight: normal; font-style: normal; } thank
Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
How do you change the colour of the top bar which holds admin links when logged in but also shows for guests
Hello,
Each user can choose the color scheme of their WP interface. But this is a WordPress core feature and has nothing to do the the theme, therefore we cannot provide any assistance with it.
Thank you so much for understanding!
i have an issue where on the menu im using /#!/ to bring it to an anchor/section of the page but when its inside a page (portfolio) the menu doesnt work i tried my domain.com/#!/work but it doesnt work either so what should i do to make this work, this is the site http://rosarodriguesmakeup.com thanks
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
What slider plugin are you using for the homepage slider on Seven Coffee demo? (http://the7.dream-demo.com/demo/coffee). Is that RevSlider? I love the responsiveness of that slider image/text (sometimes it is hard to read those sliders when it gets to mobile view b/c the text will get so small but not that one) 
Hello,
Yes, this is Slider Resolution. You can get it from full theme package.
is it possible to transfer the same theme to an other domain ? I am not going to use it twice, I mean at the same time on different domains…but I changed my domain name…do I have to buy an other theme ?
Hi,
Yeah, sure! Just make sure that you don’t have it on 2 domains for too long.
Hi guys,
how can I verify if my website is its latest update? On the WP panel it says that it is, but I do not see, for example, the blog categories like this
https://postimg.org/image/e6fqjk7il/when I click on my Blog page. You can verify it through my website link:
http://www.toptutores.com.br/blog/Why is it different?
Thank you.
There are also many more differences from your template
http://the7.dream-demo.com/demo/business/and my website
www.toptutores.com.br
even though it os showing that it is up to date (like the image below shows)
https://postimg.org/image/xg6fz59a7/Hi,
Please note that we can provide support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase questions). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi guys,
ok I understand, but will I have to purchase an extended support so I receive your help on the online help-desk?
Thank you.
Hi guys, please answer my previous question. Thank you.
Hello, it seems that my page load faster without preloader, is it possible?
Hello,
It appears that page loads faster because you see how it constructs in your browser bit by bit
In reality the loading time is identical (unless you have some huge custom preloader code).
ok thanks!
ok thanks!
You are welcome 
hi can i ask where i can get the slider thats displayed on the front of the photography demo page
Hello,
Most images on demos are copyrighted. If you do not see them in demo content – this means that image cannot be used without purchasing a license.
hi that’s not what I mean when I look into the demo folder for the theme there is no slider revolution folder (where all the other themes have a slider rev folder) I have images but I don’t have the demo slider for photography
That is not a Slider Revolution. That is a slider from The7 Post Types plugin.
I added a youtube video in album (by adding video url to the image settings). The video can only be played when lightbox is opened from the album page. But when the same album is called from a page using VC element/Shortcode the video does not play instead the lightbox shows the image only.
Hi!
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!