23251 comments found.
Hello! I want to buy your template, but I have a question. I have two stores on one hosting, one for selling watches, the second for selling bicycles. I need to buy my theme once and it will work on two of my stores or should I buy it two times? I await your reply, have a nice day!
Hi,
First of all thanks for showing your interest in Porto WordPress.
Thank you for contacting us. All ThemeForest products allow One license for each domain on which you will install the theme (sub-domains or multisite installation does not matter though).
So regardless of the number of clients, license works with the number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that etc… These are license usage policy of ThemeForest (and we have no control on this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/new There is no unlimited usage license.Thank you
Can I get a discount if I want to buy 2 licenses at once?
Hi,
Sory to say that dear but now we have no any discount or deal on Porto WordPress.
Thanks.
Hi, How can I remove the date of the Review posted on single product page?
Hi,
Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS your issue will solve.
time.woocommerce-review__published-date {
display: none !important;
}
Thanks.
Hi, Thanks for reply, the Code didn’t work…
I went on to Appearance >> Theme Options >> Skin >> Custom CSS
There is like 270 lines of code there, where exactly do I paste this code?
Hi,
Just copy the above-given code to very last on a new line in Appearance >> Theme Options >> Skin >> Custom CSS your issue will solve. Please see this screenshot: https://prnt.sc/iwv2pm
Thanks.
Changed max width to 1500 px from 1170 and now my dashboard doesn’t load. How do access these settings to restore to 1170 from phpmyadmin?
Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi, Imported demo shop 1 but some things like header color and category box is not same. And i cant update color in theme options -> Skin. Can you take a look? sr.mecgruppen.se
Hi,
That is the cache problem, The best practice is when you are in development mode then disable all the cache plugins on your site and server too and remove site and server cache then finally check your site after removing the browser cache. hope your issue will solve.
OR
It seems the permission issue. Your server did not give permission to add/save the settings of the Theme Options. Basically, when you saved the theme options then it’s created the skin_1.css file inside the CSS folder, because of permission the theme is not able to create this file on your site. Please contact your hosting provider to change the permission to 777 or 755 of the CSS folder and all files.
Thanks.
Permission updated and it solved the issue. Thanks!
Sound’s Great!
If you do not mind, can you please leave 5 stars rating for our Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.
Thanks for contacting us.
Have a great day 
Hello, How do I translate search box? “Search…” and “All categories” BR
Hi,
You have to translate the theme files wp-content/themes/porto/languages/en_US.po and .mo files into your language then upload that files into the same folder or upload them to wp-content/languages/themes folder.
If you are not able ot do that then please tell us in which language do you want to translate the theme then we will give you the translated files.
Hi, I like your theme and want to buy it. Just a few questions..does it support this kind of layout in its body wrapper options http://prntscr.com/iwfp1e. I would like sidebars on the left and right side
For clear understanding of what i mean please see gak.co.uk
Hi,
First of all thanks for showing your interest in Porto WordPress.
Sorry to say that but our theme only supports one-sided layout like whether it supports right sidebar or left sidebar.
Thanks.
Thats a feature I have seen on popular Ecommerce websites like Amazon, Alibaba and the rest. You should implement it if you want to double or even triple your sales
Hi,
I have forwarded your suggestion as a feature request to our development team and they will look through it in next coming updates.
Thanks.
Hi, I updated the theme and now I can’t change the text size of the “Header Top”. Where can I find these setting? https://imgur.com/a/WsFPd Many thanks!
Hi,
Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and set font value as per your requirement your issue will solve.
#header .header-top .welcome-msg {
font-size: 20px !important;
}
#header .header-top .top-links > li.menu-item > a {
font-size: 20px !important;
}
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi your support ticket (help desk) website is down and not working. Can you please check it out?
Hi,
Yes, the site is down because of some technical issues. Can you please tell us your issue here so we will guide you about your issue.
Thanks
Hi I don’t want to add a quantity selector from a single product page. I checked “only allow one of this item to be bought in a single order” but the issue is the +/- selector still present, can you please guide us as to how to remove it? Thanks!
Hi,
You can easily hide/remove +/- selector from shop page by using Custom CSS. Please share your site Live URL with us so we will set and provide you the Custom CSS.
Thanks.
here https://golocalpagedesigns.com/product/dental-template-3/ I just need to hide/remove +/- and move the “add to cart” Left so there’s no space. Thanks!
Hi,
Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS your issue will solve.
.single-product .entry-summary .quantity {
display: none !important;
}
Thanks.
perfect! can this be applied through the rest of the single product page? or I need to manually inter the code for each product?
Hi, No this code will be applied on all the product pages if you paste the code to Appearance >> Theme Options >> Skin >> Custom CSS.
Thanks.
hi, May i know how to setup/put google analytic code into this theme? Thank you
Hi,
You can add google analytics code in Appearance >> Theme Options >> Javascript code >> put the code in JS Code before </head> section
OR
You can install this Google Analytics Dashboard for WP plugin, it will more helpful for you to displays Google Analytics reports and real-time statistics in your WordPress Dashboard. Inserts tracking code in every page of your site: https://wordpress.org/plugins/google-analytics-dashboard-for-wp/Could you also inform where I can change the text “welcome to Porto!” on the top of the homepage?
Hi,
You can change the text from Appearance >> Theme Options >> Header >> Edit the Welcome Message. http://prntscr.com/iwdow1
Thanks
Dear Sir/Madam, Left on the top of the homepage I have a tab for language and valuta choice. I would like delete this tab. Can you inform where I can delete this?
Could you also inform where I can change the text “welcome to Porto!” on the top of the homepage?
Hi,
1. You can turn off this language and currency switcher from Appearance >> Theme Options >> Header >> View, Currency Switcher http://prntscr.com/iwdopb2. You can change the text from Appearance >> Theme Options >> Header >> Edit the Welcome Message. http://prntscr.com/iwdow1
Tickets system is down and nobody from support team is there to solve my issue!
Hi,
Sorry for the inconvenience. Now the support system is working fine also can you please tell us your ticket number so we will solve your issue on the priority basis.
Thanks
Hello, In the version 2 cart page, after selecting a shipping option, “estimate shipping and tax” panel disappearing.
This is before selecting shipping http://screenshotlink.ru/5e50033a0539d5a14c0be110e6666441.jpg
This is after selecting a shipping option http://screenshotlink.ru/7661e3151dc2fcd7e8597205e576ab90.jpgAfter refreshing the page “estimate shipping and tax” section visible
HI,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchased account to get the free support for Porto WordPress theme.
Thanks
I just have a question which I hope you can answer perfectly. When I viewed source code for any of you shop demos I noticed the navigation menu links are nofollowed. May I know what is the reason for this please? Has this have anything to do with SEO in particular pagerank sculpting? Thanks!
Hi,
If you want to remove these nofollowed links then please go to wp-content/themes/porto/inc/menu/menu.php file edit the file find ”nofollow” on line number 975, please comment this line. Then your all nofollow links will remove.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I don’t want to remove the nofollows I just want to understand why they are there in the first place. What is the purpose of nofollow on your theme please???
Hi,
The reason to use the nofollow attribute here because we are using two menus in the same time when page land on browser, 1st menu is for desktop and 2nd for mobile so if like are same that there you find nofollow in link because when google index the page then follow the link and we are saying that is the 2nd time, and we tried to compatible our theme with good SEO and SEO plugins.
I hope you can understand.
Hey I love this theme. But how do I remove French from the top bar option?
Hi! Why this word does not change in translation (Calculate shipping)? How can I change the translation? Thank you!
I want to translate into Russian
Hi,
Please download the Russian Language files from the link below and upload them to wp-content/languages/themes folder. I hope your issue will be solved. https://www.dropbox.com/s/jlp7yfsnzmq5poz/porto-ru_RU.zip?dl=0Hi,
I have a question about customize css color on vertical separator after contact info in top menu. I hope you can help me 
Hi,
Currently i still POC your theme on localhost, maybe you can see the print screen at http://prntscr.com/iw5ktq to clarify my point.
I hope you can answer my question as soon as possible 
Thanks
Hi,
1. For the Top menu line you can use this custom CSS class:
#header .header-top .gap {
color: red !important;
}
2. For the Below line which is next to Call us and Phone number you can use this custom CSS to transparent the line:
#header .header-main .header-contact {
border-right: transparent !important;
}
Hi! How can I change the word ITEMS in the basket? (ITEM) replaced the word. Now it is necessary to replace the word (ITEMS). Thank you!
Hi,
If you want to change this word in other languages then you should translate the theme files into your language find in wp-content/themes/porto/languages folder.
If you want to change this word in the same English language then you should edit the php file of the theme find in wp-content/themes/porto/inc/functions/woocommerce.php file
Hi,
I am Having an issue with what seems to be a bug of some sort.
I am adding variants to my products, but the text doesn’t show correctly on the page, its just shows gibberish.
Also I can choose the 1st Variant and Cannot Choose the 2nd Variant.
Here is what it looks like on PC and Mobile: https://imgur.com/a/9FWcE Mobile https://imgur.com/a/K7KmO PC Here is the Link to the product Page: I haven’t Yet checked if this bug comes up with other Products: http://grinn.kz/?product=%D1%87%D0%B5%D1%85%D0%BE%D0%BB-%D0%BF%D0%BB%D0%B0%D0%BD%D0%B5%D1%82%D0%B0-%D0%BC%D0%B8%D0%BA%D0%BA%D0%B8-s7-edge-s8-s8-note8-s9Hi there guys, I am trying to add variants to my product on the product page. Like Color: Black white red etc…
Where is the option to add variants?
Hi,
Please read the documentation here to learn about how to add the Variants to the Variable products: https://docs.woocommerce.com/document/variable-product/Thanks
Hi, with Porto template is it possible to create a category menu with more than 7 items I see in the demo? A menu similar to that of this site: https://www.miniaturesweethk.com/ And is it possible to keep the same menu on the internal pages of the individual products? Thanks
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, you can make a category menu by using Porto WordPress Theme easily.
Please see our demo’s similar to your required needs.
1. http://www.portotheme.com/wordpress/porto/shop1/
2. http://www.portotheme.com/wordpress/porto/shop2/
3. http://www.portotheme.com/wordpress/porto/shop9/
Thanks.
Thank you. I am interested to know if in the demo shop 2 is possible to create a menu with top categories with more elements than the 7 that are seen in the demo, therefore longer. Thank for the info.
Hi,
Yes, you can create a menu with top categories with more elements than the 7 that are seen in the demo using the Demo 2 easily.
Thanks.