23226 comments found.
Hi, I updated the theme and now I can’t change the text size of the “Header Top”. Where can I find these setting? https://imgur.com/a/WsFPd Many thanks!
Hi,
Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and set font value as per your requirement your issue will solve.
#header .header-top .welcome-msg {
font-size: 20px !important;
}
#header .header-top .top-links > li.menu-item > a {
font-size: 20px !important;
}
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi your support ticket (help desk) website is down and not working. Can you please check it out?
Hi,
Yes, the site is down because of some technical issues. Can you please tell us your issue here so we will guide you about your issue.
Thanks
Hi I don’t want to add a quantity selector from a single product page. I checked “only allow one of this item to be bought in a single order” but the issue is the +/- selector still present, can you please guide us as to how to remove it? Thanks!
Hi,
You can easily hide/remove +/- selector from shop page by using Custom CSS. Please share your site Live URL with us so we will set and provide you the Custom CSS.
Thanks.
here https://golocalpagedesigns.com/product/dental-template-3/ I just need to hide/remove +/- and move the “add to cart” Left so there’s no space. Thanks!
Hi,
Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS your issue will solve.
.single-product .entry-summary .quantity {
display: none !important;
}
Thanks.
perfect! can this be applied through the rest of the single product page? or I need to manually inter the code for each product?
Hi, No this code will be applied on all the product pages if you paste the code to Appearance >> Theme Options >> Skin >> Custom CSS.
Thanks.
hi, May i know how to setup/put google analytic code into this theme? Thank you
Hi,
You can add google analytics code in Appearance >> Theme Options >> Javascript code >> put the code in JS Code before </head> section
OR
You can install this Google Analytics Dashboard for WP plugin, it will more helpful for you to displays Google Analytics reports and real-time statistics in your WordPress Dashboard. Inserts tracking code in every page of your site: https://wordpress.org/plugins/google-analytics-dashboard-for-wp/Could you also inform where I can change the text “welcome to Porto!” on the top of the homepage?
Hi,
You can change the text from Appearance >> Theme Options >> Header >> Edit the Welcome Message. http://prntscr.com/iwdow1
Thanks
Dear Sir/Madam, Left on the top of the homepage I have a tab for language and valuta choice. I would like delete this tab. Can you inform where I can delete this?
Could you also inform where I can change the text “welcome to Porto!” on the top of the homepage?
Hi,
1. You can turn off this language and currency switcher from Appearance >> Theme Options >> Header >> View, Currency Switcher http://prntscr.com/iwdopb2. You can change the text from Appearance >> Theme Options >> Header >> Edit the Welcome Message. http://prntscr.com/iwdow1
Tickets system is down and nobody from support team is there to solve my issue!
Hi,
Sorry for the inconvenience. Now the support system is working fine also can you please tell us your ticket number so we will solve your issue on the priority basis.
Thanks
Hello, In the version 2 cart page, after selecting a shipping option, “estimate shipping and tax” panel disappearing.
This is before selecting shipping http://screenshotlink.ru/5e50033a0539d5a14c0be110e6666441.jpg
This is after selecting a shipping option http://screenshotlink.ru/7661e3151dc2fcd7e8597205e576ab90.jpgAfter refreshing the page “estimate shipping and tax” section visible
HI,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchased account to get the free support for Porto WordPress theme.
Thanks
I just have a question which I hope you can answer perfectly. When I viewed source code for any of you shop demos I noticed the navigation menu links are nofollowed. May I know what is the reason for this please? Has this have anything to do with SEO in particular pagerank sculpting? Thanks!
Hi,
If you want to remove these nofollowed links then please go to wp-content/themes/porto/inc/menu/menu.php file edit the file find ”nofollow” on line number 975, please comment this line. Then your all nofollow links will remove.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
I don’t want to remove the nofollows I just want to understand why they are there in the first place. What is the purpose of nofollow on your theme please???
Hi,
The reason to use the nofollow attribute here because we are using two menus in the same time when page land on browser, 1st menu is for desktop and 2nd for mobile so if like are same that there you find nofollow in link because when google index the page then follow the link and we are saying that is the 2nd time, and we tried to compatible our theme with good SEO and SEO plugins.
I hope you can understand.
Hey I love this theme. But how do I remove French from the top bar option?
Hi! Why this word does not change in translation (Calculate shipping)? How can I change the translation? Thank you!
I want to translate into Russian
Hi,
Please download the Russian Language files from the link below and upload them to wp-content/languages/themes folder. I hope your issue will be solved. https://www.dropbox.com/s/jlp7yfsnzmq5poz/porto-ru_RU.zip?dl=0Hi,
I have a question about customize css color on vertical separator after contact info in top menu. I hope you can help me 
Hi,
Currently i still POC your theme on localhost, maybe you can see the print screen at http://prntscr.com/iw5ktq to clarify my point.
I hope you can answer my question as soon as possible 
Thanks
Hi,
1. For the Top menu line you can use this custom CSS class:
#header .header-top .gap {
color: red !important;
}
2. For the Below line which is next to Call us and Phone number you can use this custom CSS to transparent the line:
#header .header-main .header-contact {
border-right: transparent !important;
}
Hi! How can I change the word ITEMS in the basket? (ITEM) replaced the word. Now it is necessary to replace the word (ITEMS). Thank you!
Hi,
If you want to change this word in other languages then you should translate the theme files into your language find in wp-content/themes/porto/languages folder.
If you want to change this word in the same English language then you should edit the php file of the theme find in wp-content/themes/porto/inc/functions/woocommerce.php file
Hi,
I am Having an issue with what seems to be a bug of some sort.
I am adding variants to my products, but the text doesn’t show correctly on the page, its just shows gibberish.
Also I can choose the 1st Variant and Cannot Choose the 2nd Variant.
Here is what it looks like on PC and Mobile: https://imgur.com/a/9FWcE Mobile https://imgur.com/a/K7KmO PC Here is the Link to the product Page: I haven’t Yet checked if this bug comes up with other Products: http://grinn.kz/?product=%D1%87%D0%B5%D1%85%D0%BE%D0%BB-%D0%BF%D0%BB%D0%B0%D0%BD%D0%B5%D1%82%D0%B0-%D0%BC%D0%B8%D0%BA%D0%BA%D0%B8-s7-edge-s8-s8-note8-s9Hi there guys, I am trying to add variants to my product on the product page. Like Color: Black white red etc…
Where is the option to add variants?
Hi,
Please read the documentation here to learn about how to add the Variants to the Variable products: https://docs.woocommerce.com/document/variable-product/Thanks
Hi, with Porto template is it possible to create a category menu with more than 7 items I see in the demo? A menu similar to that of this site: https://www.miniaturesweethk.com/ And is it possible to keep the same menu on the internal pages of the individual products? Thanks
Hi,
First of all thanks for showing your interest in Porto WordPress.
Yes, you can make a category menu by using Porto WordPress Theme easily.
Please see our demo’s similar to your required needs.
1. http://www.portotheme.com/wordpress/porto/shop1/
2. http://www.portotheme.com/wordpress/porto/shop2/
3. http://www.portotheme.com/wordpress/porto/shop9/
Thanks.
Thank you. I am interested to know if in the demo shop 2 is possible to create a menu with top categories with more elements than the 7 that are seen in the demo, therefore longer. Thank for the info.
Hi,
Yes, you can create a menu with top categories with more elements than the 7 that are seen in the demo using the Demo 2 easily.
Thanks.
In demo import there are some really nice images that suit my project (parallax-1..8.jpg). Do I need to buy the licence for them? If yes – please give me links where I can buy those images. Thank You in advance.
Hi,
No, sorry to say that the images are only for demo purposes, once you import demo content it will come into your site but you will need to change these images before launching your site. Envato license does not allow usage of these same images in final public site.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello there, How can I do that? (IMG1 https://resmim.net/f/VG3boE.jpg ) What I did up until now. (IMG2 https://resmim.net/f/qyJrKE.jpg )
I use Header Type 7
Thank you Best regards
Hi,
This should be done by custom CSS. Please ask your developer to do it for you. We only give our dedicated support for the theme related issues not for the customization in the theme. I hope you can understand our limitation and policy.
And also Could you please purchase support extension to get further support? Your 6 months of support period is now expired. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi, After install my site is very slow, why.
Hi,
Please read and follow the instructions given in the theme documentation about the site speed up: http://newsmartwave.net/wordpress/porto/documentation/#speedupOR
For Speed improvement of your site, there are a number of issues which could be implemented to improve the performance, this in return will allow Theme to perform better. Please see suggestions to improve your site speed at the link below: https://goo.gl/1g1MNh Further, this is best and comprehensive guide to speed up your website, we highly recommend to follow it: https://www.dropbox.com/s/djgfw8whwx607is/The%20Need%20For%20Site%20Speed.pdf?dl=1Thanks
Have a nice day 
Hi there,
I have this product page: http://21513892154.blog.com.gr/product/stealth-mkii/
How can I add a widget on the right side? There was one there but I think I delete it.
Also the page scroll to the right without stoping. How can I fix it?
Regards,
Hi,
Please go to Appearance >> Widgets and add widgets as per your requirement in the Woo Product Sidebar: https://prnt.sc/iv50jh and then go to Appearance >> Theme Options >> Woocommerce >> Singe Product and choose Page Layout to Right Sidebar: http://prntscr.com/iv5104 your issue will solve.
And your page works perfectly fine at our end it is not scrolling anywhere:http://prntscr.com/iv51j4
Tnx for the support. Can you tell me why search -https://resmim.net/f/UaO0La.png – is showing like this? I use Safari…
Hi,
Can you please share your Live site URL where the issue occurs.
Thanks.
Try http://21513892154.blog.com.gr/product/stealth-mkii/ from Safari.
Hi, Thanks for the smooth theme – working on our e-shop. Would you give us a clue how to fix the %20 %2C and so on strings in the variation fields? We’re having issues with cyrillic encoding in the same fileds. For example we’re getting fileds like: 7%2C4%20%u043A%u0412%u0442%20/%2032%20%u0410%201%u0444. Encoding and everything works generally – the problem is with variation fields only. Thanks
Thanks a lot for the feedback. Do you have a rough estimate like 3, 10, 20… days so we can adjust? Thanks
Hi,
Hopefully, within 2 weeks, you will find an update without having an issue.
Thanks.
Thanks.
Hello,
Do you have any information on the update release date? We need to publish our shop already and if this option doesn’t work, we don’t really have a working online store…
Hello,
Do you have any information on the update release date? We need to publish our shop already and if this option doesn’t work, we don’t really have a working online store…
Why can’t I comment?
The update will release by end of this week.
Thanks