8668 comments found.
Hi there again! Sorry for the trouble. Than is there anyway to customize the scroll down button at the header? Currently it is really too small
Hi! We kindly remind that if you need dedicated support is offered ONLY in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! We remind that if you are now creating a new site based on Uncode you should also have a dedicated license and so the possibility to access support services. Thank you!
https://support.undsgn.com/hc
.header-scrolldown i {
font-size: 40px !important;
margin-left: -8px;
}
How do you make a carousel like this: https://undsgn.com/uncode/features/content-carousel/ It sounds like you can make content blocks and then have a carousel call them up, but I cannot figure out how you do it? Thank you
Hi! No this is not created with Content Blocks, there is a module named Content Slider and in case you can also import this specific page with the Selective Import.
Ah, it isn’t very clear on the website. I forgot that I could download the demo pages, i’ll do that and see what is going on. Thank you!!
Hi and thank you for confirm! 
Does anyone know how to make the metro blog landing page as latest post and not static page? I am having a hard time understanding how to use this theme. The tutorial videos are really beginner friendly. The guy is going full speed.
Hi! If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi Guys!
Quick questions about the single blog post layout.. I would like text to be set to max-width 1000px, but also being able to select which photos in the post are full width(not all of them). Is it possible without using Visual Composer?
I don’t want to set blog post container size to full, because all my previous posts would stretch over the page, and the text would be full width.
Michal
Hi! Yes confirmed this seems possible just using the native editor, need to verify with your actual contents. Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi again Undsgn,
Well as you know that I purchased uncode theme and have recently installed and set my website but I’m having difficulties in setting up my featured image because when I’m setting-up my image, it still showing the same image and not changing at all..
Also I want to change my tags such as HOME, ABOUT, PORTFOLIO, CONTACT etc, and I’m not sure where to change these settings and the names for each tag. Pls help.
Also please tell me if you can set or build my website OR anything you can help..Tell me if it would cost me anything?
Thanks!
ImmooDesign.com
Hi and sorry for delay! Don’t worry, if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! We need to check why your featured images don’t change. Thank you!
https://support.undsgn.com/hc
Thanks for the help. Also I wanted to ask if is there anyway to add an animated slideshow widgets testimonials to our website? Is there available within the theme OR do I need to install 3rd party testimonial plugin? Please suggest.
Hello!
Testimonial carousels in Uncode are created by using the Media Carousel module available in the Page Builder: https://support.undsgn.com/hc/en-us/articles/214006025-Quote-Carousel
Let me know if this answers your question. Best 
Ok I understood 1, 2 but I’m sorry I think didn’t get 3-to-8 because there are no screen shots
but I tried as much as I could but failed to see my slider testimonials on my page? is there any video tutorial for doing that?
Hi, this is pretty easy, the Media Poster is this: https://support.undsgn.com/hc/en-us/articles/213459489-Media-Poster
Anyway if you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution or helping you setup this! Thank you!
https://support.undsgn.com/hc
Hi there also! How can I also customise the scroll down arrow at the bottom of the header?
I would like this to replace the current small scroll down arrow
https://codemyui.com/magic-mouse-scroll-icon/?relatedposts_hit=1&relatedposts_origin=12340&relatedposts_position=0 In the website, they provide the CSS but when I write them into the CSS under theme options, I cant seems to change.Is there a shorter code or CSS style that I need to follow?
My website is www.crazyalphabets.com and just wanna replace the small scroll arrow just between the dots at the bottom of the header in the main page to the one above that I listed
Hope you can help me out! Thanks so much!
Hello!
This is a kind of customization that can’t be included in the regular support I’m afraid. I could provide some starting points, though: you have to hide the content of the element .header-wrapper .header-scrolldown i and assign the mouse css taken by CodePen, I guess, to its parent .header-wrapper .header-scrolldown
Let us know. Best 
Hi just wanna check how can I increase or decrease the font size of the subheadings in a heading? I couldnt seem to find the option. Thanks!
Hello!
If you refer to the subheading field available in the Page Builder module, it is a simple paragraph, so it follows the default rules for paragraphs in general.
Of course, you can assign it a custom CSS with a snippet, for instance:
.heading-text p {
font-size: 17px;
}
Just an example. Let us know.
Best 
Hi, I love this theme, the only “thing” I don’t like is that URL links in texts (posts) don’t show in color and therefore can’t be recognized as clickable. Did anyone find a setting to change that? I’ve been looking all over. Any tip would be highly appreciated! Thank you! Sharon
Hi troegerki and thank you for appreciate Uncode! What you mean that the links don’t show in color? Do you mean that are not visible or you would like to have something like “accent” color? In case show us your URL we can suggest a quick CSS.
Super kind of you, thanks! I mean that the text that has a URL link isn’t recognizable as such and therefore people won’t know they can click it.
Example: http://sharonkirstin.com/8-steps-manifest-money/ At the top of the text: Want to get in the right vibration to manifest money? Use my channeled guided manifesting meditation >> Learn more about Cosmic Origins Vibrational Alignment Meditation
Learn more… is clickable because I’ve added a URL link in the editor, but it doesn’t show as different from the rest of the text. Only when hovering over it.
If you have a quick css fix that would be absolutely brilliant.
thank you!
Hi! Try to set this option: https://undsgn.d.pr/VOblO9
I have set this to cerulean, but the color only shows up when hovering over the link. Not when the user only looks at the text. (so they can’t identify it as a link)
HI, no sorry the option is the one below the accent color selection. Can you please confirm you have select the Link Color option?
I just confirmed that it’s set to color “cerulean” in my last comment. You can see in the example I sent that the accent color only shows when hovering over the link, not when only looking at the text. And that’s the problem: the link color should be visible immediately as it is with all links online. Links are in the highlight color so that people can identify text as a link vs. plain text.
Here’s the link again: http://sharonkirstin.com/8-steps-manifest-money/
Hi, I think we are not understand each other. Can you confirm you have set this option? It’s not about Cerulean or other colors, the option is this one. I have the impression you are not looking at the same option highlighted here with the arrow: https://undsgn.d.pr/VOblO9
When you set this option links become visible as you need. I insist since I don’t see the option in the HTMl code of your page. In case can you take a screenshot of your Theme Options and upload somewhere?
Hello,
what version of Uncode are you running? I strongly recommend to update of course, otherwise let use know what version is so we can check.
I didn’t get notified that there’s an update available. Running 1.4.2 – can’t access documentation, 404 page, otherwise, I would’ve checked how to check for updates. the updates wordpress prompts me to run, are all implemented. Do I have the lastest version?
Hello,
no, you aren’t running the latest version unfortunately. I can suggest a CSS snippet to target links in the content, for instance:
.post-body > .post-content a {
color: #1080d0;
}
.post-body > .post-content a:hover {
color: #0cb4ce;
}
Just pare it into the stylesheet of your child theme, if you have one installed, or into “Theme Options -> CSS/JS -> CSS”.
Let me know, best 
That worked!! Amazing! Thank you so much 
how can I update the version of my undsgn theme?
Thanks so much for your support, time and persistence in figuring this out. Super helpful and a big value add to my website.
Hi and thank you for confirm! Please evaluate if it’s the case to update since you are using a very old version. Anyway in case ou find here all the info you need: https://support.undsgn.com/hc/articles/214001205
my woocommerce product not showing all, some product is missing
Hi! Without a check to your site it’s really not easy debug your problem and help, sorry. If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Hi there,
I am creating some custom post types and creating new custom templates for these. For the ‘Media’ section on posts. What code would I need to show these on the new post types?
Hope this makes sense!
Thanks, Jack
Hi cazcard, you can check the file “uncode/single.php”.
PS: We kindly remind that if you need dedicated support is offered in our Help Center! Thank you!
https://support.undsgn.com/hc
I love this template. It’s beautiful and the support service they respond to you in less than 30 minutes. Not being an expert really make relax and not stressing if I was by myself doing it!
thank you again guys
Hi catepbeauty39 and thank you for appreciate Uncode! 
If you like our theme and our support don’t forget to rate the theme 5 stars from the downloads page, this will helps us a lot to grow and allows us to continue the development of our theme! http://www.themeforest.net/downloads
Is it possible to pause videos automatically, then play them on hover?
Hi hcbecker! Unfortunately, this is not one of the native Uncode options and we don’t show this option in our demos. I saw an user that created a custom code for this, if this is vital for your project you can try to ask for a quote, here you have some suggestions: https://support.undsgn.com/hc/en-us/articles/115000555209
Hey!
Just a quick question: I’d like to achieve the black seperator lines (borders) between the product cards (like here https://undsgn.com/uncode/homepages/shop-metro/). At the moment my borders are light grey and I really can’t find the option to change the colos.
Thank you in advance
Hi! You can simply start by copying this layout that you have imported or you can import with Demo Contents. Otherwise go in the tab Module and set the Item Gap slider to 1px, then set the Module background to a dark color: https://support.undsgn.com/hc/en-us/articles/213456829-Posts-Galleries-Module
Then go at the bottom
Of the tab Block and remove th border: https://support.undsgn.com/hc/en-us/articles/213456849-Posts-Galleries-Blocks
Basically this layout has no border but a gap of 1px where you see the dark background.
Anyway if you need dedicated support, or you have problems replicate this demo, is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com/hc
Thank you! That solution was way too easy haha…nevermind, great theme 
Hi TheTasteBureau and thank you for confirm! 
EMERGENCY: I broke my layout. Please help? www.growhealthyflorida.com
Hi hcbecker! We are sorry for this but it’s really not easy to help if we don’t know how it was before and what you have done. From here I just see this and no code errors: https://undsgn.d.pr/8xeu1t
If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution! Thank you!
https://support.undsgn.com/hc
Hi, I know my support license is outdated, just want to report a small bug: when working on a content block and adding padding via the ‘custom’ tab in the column settings, it doesn’t accept it. It only accepts your pre-defined custom padding (1x / 2x /3x…) It works perfect on on pages and posts, not in Content blocks. Cheers
Hi quentro! Yes we know this, the Visual Composer Custom CSS doesn’t work if you apply to a Content Block since the CSS cannot be transferred to the final page, we are sorry for this but there is nothing we can do. In case you just need to create a CSS class and “hack” with a few line of CSS.
thank you 
Thank you for confirm!
Hi,
I wanted to know what is your solution to adapt the sizes of the text in responsive design as I have already have an uncode template which text sizes look always the same no matter the size of the screen and this is an important matter to buy another license as I’m planning to do.
Hi albandsan! Without a preview of your website it’s not easy to tell you something about this, in our demo big headings are resized correctly, just an example: https://undsgn.d.pr/WCRMHu
Hi! I mean regular text that should adapt to the size of the screen.
I’ve provided some visuals for you to see.
https://d.pr/free/v/3yGt8THi albandsan! Ah ok, sincerely it’s not supposed to work on normal text, we never show this option in our demo and also our showcased websites are working amazing on mobile too: https://undsgn.com/uncode/showcase/
Anwyay if you need some codes to hack the text responsiveness for this new site you are building don’t worry, just open a ticket after the purchase and we are happy to help privately.
Bug Found on Class Firm Slides Scroll:
Anchor links in MOBILE/TABLET with a full url (example.com/#anchor) do not work in the mobile menu when slides scroll is enabled. Only (#anchor) works.
Hi rvalenta! OK we’ll check and let you know, please open a ticket so in case we can install the fix in your installation to test. Thank you for report.
I was able to fix on my end, but probably not the best practices, I will open a ticket anyway.
Thank you for confirm! Waiting for your ticket, in case notify here the ticket ID when opened.
On the demo Classic Firm, the mobile/tablet version has an overlay menu, whereas when it is on laptop it has a regular menu.
How do I enable this option on my theme?
Hi rvalenta! If you need dedicated support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can support the solution privately! Thank you!
https://support.undsgn.com
Is there a code to get rid of gap between footer and body?
Hi brownsmultimedia! What is the gap between the footer and body?https://undsgn.com/uncode/homepages/classic-agency/
At least send a link to your website or upload a screenshot (even if you have something odd it’s not easy understand from a screenshot).
Hello,
Referring to the “Tabs” element, when used in conjunction with “Posts” (see URL below). When I click a different tab, the animation looks really ugly as letters are bunched up together on the left, before spreading out towards the right (again, see URL below). Is there any way to fix this?
http://interstellargoods.sg/Hi! Even if possible with the Page Builder complex JavaScript dependant modules are not supposed to work inside tabs or accordions, anyway to reduce the glitch try to apply an animation to the Posts elements.
Ahh I see! All good, I’ve figuredout how to use the “filter” function to the Posts module to achieve what I’m trying to do. By the way couple add-on questions so sorry!
1. The “Filter” header of the Posts module will display all the categories of the product dataset, whether they are primary or secondary categories. Any way to remove a certain category from displaying?
2. If you go to the URL below, one of the Posts module is now displaying as a carousel (see Bestsellers). Now the issue is that for some reason, there is a lag for the Post module’s CSS. It is supposed to display the carousel in 4 columns. When the page loads, the carousel initially displays in 1 super zoomed-in column, before changing to the correct view. Any way to fix this?
http://interstellargoods.sg/Hi maltase!
1. You can target with a code like this where “filter-cat-111” is the category ID name applied to the filter (ex: https://undsgn.d.pr/QRu4wF):
.isotope-filters ul.menu-smart > li.filter-cat-111 > span > a {
display: none !important;
}2. This is the time needed to the JS to be init, you can apply a small animation to hide the column or item or move this carousel above the fold.PS: We kindly remind that if you need dedicated support is offered in our Help Center! Thank you!
https://support.undsgn.com/hc
Perfect, you guys are amazing as always! Uncode gives so much flexibility with just a little CSS/Javascript 
Hi and thank you for confirm, glad it helped! 