8634 comments found.
1. how can you make the large fluid buttons not shrink in size on mobile? There’s weird padding that’s introduced on mobile that kicks it down to a smaller size despite setting this in the column/row. http://i67.tinypic.com/1gt2l5.png 2. There’s a bug that doesn’t seem to kick off the ‘Author Name Link’. Plus it would be nice to customize this link to your own specific text via data entry. I’d like to put my own name and not my wordpress username. Any help would be great… <3
2. I see that you can change the username in users! woo! fixed.
Hi WestKC! If you don’t like that buttons are scaled a bit please use this code to avoid it:
@media (max-width: 569px){
.btn:not(input), .btn-link:not(input) {
transform: scale(1);
}
}
thanks for the support – it worked out beautifully!
Ok wait, its fixed, but now the width is getting screwed up on mobile. I would still prefer the buttons to be fixed in ratio in terms of being close to the top/bottom and right and left.. any idea?
when using safari’s responsive design mode, I like the proportional length of the iPhone 8+ 414pxx736px look – how can I maintain this?
Ok I guess the clear way of putting it a fixed width at this dimension haha
Hi WestKC! We are sorry but really don’t understand you this time. Anyway we remind that if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! This wall is not for support and can be used only for limited requests. Thank you! https://support.undsgn.com/hc
Bought this awhile ago. Having trouble centering the logo on mobile. I browsed the comments and my settings/logo size are fine, but for the life of me I can’t get the logo to center on mobile 
– also there should be an option to get rid of the mobile hamburger menu when there’s not a menu.
Hi WestKC! Not sure what comments you refer since there is not a build-in option to center the logo on mobile, anyway please send the link to your site so we can suggest a quick code to make this works for you based on your settings!
mr-west.com!
@media (max-width: 959px){
.menu-wrapper div[class*=col-lg-] {
text-align: center;
}
}
Don’t sure from your comment but if needed you can hide the burger menu with this:
@media screen and (max-width: 959px){
.mobile-menu-button {
display: none;
}
}
Thank you! So bad ass. It looks great! Think this should be an option in the theme! 
Hi, I’m using Uncode, and I think I found a bug, so I report here. It is about Search. When I try searching a page with numbers like 4174, pages which includes the VC blocks that have close numbers like 74174 are unexpectedly hit. 74174 is Uncode_block_id which we are not able to edit. Could you let me know how to fix this matter? I want not to let hit the pages by Uncode_block_id.
Hi japantrends! This is simply not possible, ids don’t work for proximity (as you say similar numbers…) this is just how WordPress works. The Uncode search is native from WordPress, this mean that when you hit search all the functionality are standards, to test this just activate the native WordPress theme Twenty Seventeen and perform a search. Not of the scenario without without a link but we invite to this this simple test, you’ll have the same results.
Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hello,
My WordPress version is updated to the latest, but I don’t have Gutenberg enabled on articles and plugins. How is this possible?
At start I thought you may have disabled the plugin / feature through your theme features, can it be this way?
Sorry, I posted with my account and not the client’s one, but if you can answer otherwise I wlll repost the question with the other account which has support
Hi ipergraphic! Always better if you can use the account that bought the theme, anyway please find all info here: https://support.undsgn.com/hc/en-us/articles/360000284218
Hi! I’m trying to have a constant height for images on a row, can you help me ? : https://www.sebastienboudot.com. ( first row, I’ve cheated with % but not perfect) Thank you!
Hi lomoseb! The only 100% perfect solution you can have to create a perfect grid is the Metro mode, note that it can be used also with the Content Under Image layout mode (text below the thumbnails): https://support.undsgn.com/hc/en-us/articles/115002645349
Anwyay if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
I have many problems and unit now I waiting to support me plz
Hi budoor66! Support Team replies ticket in order received, from a first check it seems that most of your problems are related to translations and the fact you don’t want to use a Premium plugin like WPML. Anyway Support Team will be back shortly.
No, I have issue with map and menu which you send me css to change it and it is shown in browser good but in mobile not work see the ticket#34067
Hi budoor66, I see this ticket is closed (and anyway is related to custom codes you need for extra plugins not native of the theme). Anyway you just need to reply the ticket or ask the agent you are assigned a bit more help to fine tune the tweak for mobile too.
plz, you do not understand me, there is a problem when I add the sub-items in sub menu in space , the support send me code css after I add it it is work in browser computer but in mobile not work, see the image in this #34600ticket, note I delete the plugin and not relate it with it
I perfectly understand you but now this is a new ticket not the closed one you reference above As told in my first message, support agents reply ticket in order received, I hope you can understand this. One of the agent will back to you asap. Thank you for understanding!
Hello! Just a notice. Call to action menu in Uncode 1.9.3 has display problem in firefox 64.0.2 (latest release). Bad align. Please check. All the best!
Hi alexeythemes and thank you for notice! Do you see in our demos too? Sorry but we are not able to verify, in case can you send the link to our demos or your site to check? Thank you!
Hello, I’ve been using this theme for a few years now and so far it’s been great. I do have one question though. Recently I tried adding in custom Javascript into “Theme Options > CSS& JS > Javascript”. However when I did that, the Javascript code actually appears at the bottom of the site underneath the footer and doesn’t actually work.
It’s a third party code from Codepen so I’m not sure if it’s the code itself or some issue with the theme. Have you guys had any similar comments before? If so, any solution? Thanks!
Please disregard. I am dumb and had a simple spelling error which caused the error. Thanks.
Hi hesh0925! Sorry for delay during weekend and thank you for confirm! 
Hi. Quick question. In the Posts Module, how do you set the blocks to have equal height?
Hi JaredNazareno! Not sure what layout you are working on, can you please share your preview so we can check and suggest the best option?
Thanks for the great theme. Suggest for later version: Could you make the child php file override its parent php file by default? Thanks
Hi mcld214 and thank you for appreciate Uncode! The Child Theme overrides the parent theme, what files or functions are you working on exactly?
Hey, is it normal that google fonts are not displayed when the person hasn’t installed the font on the PC/Laptop?
Hi, no this means that the fonts are not properly installed. In case you need help please share the preview of your site.
Something weird is happening with uncode theme. I’m not sure but it might happen after last wp update. Can somebody tell me how to fix it? https://ibb.co/XLPHT6t
also suddenly uncode theme switched to “unregistered”.
what is happening here, why there is no option to register theme, why am I getting this worming about server requirements? My server is ok. https://ibb.co/cKqd3q9
I have fixed registration and server problem but visual composer still doesnt work https://ibb.co/XLPHT6t
Hi 30Flux, please follow: https://support.undsgn.com/hc/en-us/articles/360000284218
Thank you!
Hi 30Flux and thank you for confirm!
Hi. Quick question. On the header option with logo above the nav, it won’t align left. Center is the only option. Is it possible to left align the logo and menu? If so, can you share the css?
Hi vastdesign! Do you mean the old fashioned Center menu? Try these:
@media (min-width: 960px){
.hmenu-center .logo-container,
.hmenu-center .main-menu-container .menu-horizontal {
text-align: left;
}
}
Thank you so much for that! It worked. But the logo is full width. Do I need to limit that to align with the menu? https://d.pr/free/i/tnChyP
Hi, can you please send the link so we can create a code for you?
horizonent.net
Hi vastdesign, try to use this code:
@media (min-width: 960px){
.menu-wrapper .row-menu .row-menu-inner {
max-width: 1200px;
margin: 0 auto !important;
}
.hmenu-center .logo-container #main-logo {
padding: 0 12px;
}
}
Wow! That is perfect. Thank you for the great support!!
Hi vastdesign and thank your for confirm! PS: If you like our theme and our support don’t forget to rate the theme 5 stars from the downloads page, this will helps us a lot to grow and allows us to continue the development of our theme! http://www.themeforest.net/downloads
Noticed a strange thing, if I have a video (Vimeo) as background on a homepage – it never loads when the site is first opened…. only if I reload the page or go back to it from another page.. Cannot find any solution
Hi michaelgostev! Please share the link of your site, we don’t have similar report and for us everything is worked as expected, for example this is a Vimeo (obviously since we use the Privacy plugin you need activate the consent first): https://undsgn.com/uncode/real-time-design-tools/
Hi ! Thanks for your reply, here is the link https://arciproductions.com/
Hi, we are sorry but it’s not possible to preview your site: https://undsgn.d.pr/DET5WV
so sorry, the details are : admin / demo01
These are not correct, probably you sent the WP logins but are not valid for this block.
the site is protected with htaccess , the username: admin and pass: demo01
these should be working..
You are using an old version (https://arciproductions.com/wp-content/themes/uncode/style.css), recently Chrome changed the autoplay policy and you need to install the 1.9.3: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
Thank you very much for your reply, it actually worked.. !! But after theme update the website stopped working.. https://prnt.sc/m8i5am
What is mean that works but websites not, this is a server error, try disable all extra plugins, this update was super tested, it was published more than 1 month ago, this mean thousand of users have installed, without a single problem.
ok, thanks for your reply. Will check everything. I think it’s because i also updated WP to 5…
Hi michaelgostev and sorry for delay! I see that now your site is working again right?
I am having issues with the Content Block Backend Editor. When I’m trying to make changes to certain blocks and I click the ‘pen’ icon to edit, it takes forever to load, and nothing comes out. I can only edit with classic editor, which are all codes.
Hi edeskstation! Unfortunately other users don’t reported this problem and something odd is happening in your installation. Please open a private ticket, insert logins and notify here when done. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi Undsgn, it is solved. Thank you.
Hi and thank you for confirm!
website page loading speed is very low, Google speed result is 1 for mobile and 58 for desktop. Please help!
Hi akhilrr! It’s not easy to help without a check to your site sorry. With a commercial multipurpose theme you cannot get exciting results for the new mobile tests (and this is the same for all popular themes) but anyway you should stay approximately between 40/50 on mobile and 80/90 desktop. Anyway if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc
Hi guys quick question when you upload youtube video via oembed as background media for a row how do you get the sound as we get the video but no volume /sound
Hi Cobscreator! We are sorry but when you use a video as row background you cannot have sound, this was a design choice, but now it’s a necessity since with the new Chrome policy you can only autoplay muted video: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
I see is there a solution to have the music play ?
Have you read the article? You cannot play audio video autoplay video…
Hi, I just updated to 1.9.3 I am using WP 5.0.3. Problem is Theme Options wouldn’t take any modifications I make whatsoever. Anytime I change any setting, I save and nothing happens. In addition, all my previous settings are gone, including my CSS which I saved and had to re-enter via WP customizer because like I sad Theme Options is like useless at this point. Also, before I did all this I saved Theme Options and Layouts, so I imported that code but again nothing happens, no changes. Any ideas on why this is happening? thank you.
Hi ulisescl! We are sorry but we don’t have other users reporting this problem. From your description I can think of a problem with the Max Input Vars (https://support.undsgn.com/hc/en-us/articles/213459869), are you compliant with them? Do you have also lot of extra plugins that can consume vars?
Thank you for your reply. My site completely broke after the update. Fortunately I did not loose any of my content. I just moved to Genesis Framework and I think it was the right decision for me. You have put a lot of work in your theme but after using it for a little more than a year ( and many years using other themes ) I realised simplicity and lightness is better than hundreds of customisable options of which in the end we the users end up using probably 5%. So best of luck with your theme and projects.
Hi ulisescl and thank you for feedback! Not sure about the 5%: https://undsgn.com/uncode/showcase/
Does the widget insert to footer have many choices?
Ex: instagram feed ,contact information, last posts, twitter….
Thanks.
Hi Fabiq and thank you for interest! Not sure what you need to insert exactly but here you can insert any WordPress widgets, so yes there are widgets for all.
