Discussion on Porto | Multipurpose & WooCommerce Theme

Discussion on Porto | Multipurpose & WooCommerce Theme

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23210 comments found.

Hello, Is it possible to show the Attribute description on a product page when they select that attribute: https://www.screencast.com/t/svLOnFTy Thank you

Hi,

Sorry to say that but this is not possible using Theme Options as there is no Option in the Theme for it, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team for paid Customization services.

Thanks.


hi when I set “Show Sidebar in Navigation on mobile” to on, I get two mobile sidebar. One of them is empty. Screenshot: https://drive.google.com/file/d/1rVjD6FEXYyrsqtp4XW-Z9UPXCYT0TgBh/view?usp=sharing

Hi,

You do not need to set the widgets for mobile version but the Widgets you set on your site on Desktop version it automatically take those widgets for mobile version, Although you can turn ON/OFF the Mobile Sidebar from Appearance >> Theme Options >> General: https://screenshot.net/qve1oc3
, If you turn this option ON, all the sidebars on your site will show on specific pages in sidebar and if you turn this Option OFF all the sidebars on your site will show at very bottom of the pages.

Hope its all clear now.

Thanks.


Hi, I realized that the extra tab is woo category sidebar. So it’s not possible to display only tab with widget?

Hi,

That is not the Extra but one is showing Filters and the Other is showing Sidebar Content, If you want to remove any one you can easily using Custom CSS.

Thanks.

Can we upgrade from version 4.0.5 to version 5 retaining all settings and modifications we’ve made in the child theme?

Hi,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for Porto WordPress theme.

Thanks.

Hi, is it possible to display my featured products at the top of the category archives?

Hi,

Yes, you can, Please go to Blocks and create a new Block and add/insert/set “Porto Featured Products” element in it as per your requirements and save changes, and then quick edit the particular block and copy the block slug name, and then go to Products >> Categories and edit any Category on which you want to show it, after editing the particular category please scroll below, you will find the Options listed below:

*. Content Top
*. Content Inner Top
*. Content Inner Bottom
*. Content Bottom

Just paste the Block slug name in any of the options as per your requirements and save changes and check your site after removing the browser cache.

Thanks.


hi, nice theme.. is it possible to have a custom header for the home page that doesn’t have a logo in it. or perhaps just to hide the logo on the home page? thanks

Hi,

I am sorry to say that but there is no such option in the Theme for it, you can hide it using Custom CSS, Please copy and paste the below-given CSS code to Appearance >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.


.home #header .logo {
    display: none !important;
}


Thanks.


Hello guys I try to reset my support @ http://www.portotheme.com/support/ a couple of times, I put my email and I never get any reply, I made a mistake when I put my license in and now I can´t register again!!!!

Hi,

Just reset your support account and sent an email with new credentials via your email: jvercosa@infotech-brasil.com.br Please check your email.

Thanks.


Pre-purchase question: can multiple single-product pages (like the home page on shop demo #28) be built on the same site?

Hi,

First of all thanks for showing your interest in Porto WordPress, we are Glad you are here :).

Yes, you can easily add more/multiple products pages on the same Demo as per your requirements.

Thanks.

Most Welcome!.. :)

The theme is very feature-rich. Since it provides a popup on page load, I wonder if you will provide a popup on exit (mouse leaves browser window, e.g. to click the back button) or have a quick guide to add it without much overhead.

Hi,

Sorry to say that but this is not possible using Theme Options as there is no option in the Theme for it, You have to use any third party plugin for it.

Thanks.


Hi guys, could you help please?

I’ve gone through the comments for a resolution but couldn’t solve it.

When i change the site colours in the admin panel, it doesn’t change on the actual site. Could you advise the fix, or give me the custom css for the below sections please

Primary Colour Secondary Colour Tertiary Color

Thanks for your help! =D

Hi,

Can you please contact us via our support system with your site WP Admin Login details so we will check it for you as this is working perfectly fine at my end on my test site.

Thanks.


I’m shopping around for a new template to update our current site and I have a couple of questions.

We sell our products in 3 currencies, can we do this on this template?

We have customers in Europe and in the USA, I want customers who log in to our site from the USA to see the amounts in Dollars $ and I want European customers to see the prices in Euro, would I be able to do this?

Also, if I want to do a promotion for my European customers and I want to advertise or do a banner on the site, can I have it so that only my European customers see this promotion?

Thank you

Hi,

First of all thanks for showing your interest in Porto WordPress.

1. Yes you can sell your products in multiple Currencies with the Theme using WOOCS plugin: https://wordpress.org/plugins/woocommerce-currency-switcher/

2. For that, you have to use any third party plugin as Porto WordPress works with the default functionality of the WooCommerce and WooCommerce does not have this functionality by default so you have to use any third-party plugin for it.

3. No, If you set a banner on the site then all the Customers will see those banners not only specific Reagan customers.

Thanks.

Can you check porto banner on https://www.izmashop.com whats is wrong with porto banner? banner get fixed when I try to remove custom css in bottom of page section. but text on banner get disturb. Can you please give me proper css or give me solution. how can i fix the banner width properly and responsive?

Hi,

The Banner is not disturbed, but the CSS added at very bottom of the Home Page is responsible for the responsiveness of the Banner as the Banner will shrink itself as the sidebar of the banner shrinks, right, and in your case you have a large sidebar which also shrinks your Banner largely as well, So you can simply remove the Custom CSS and the normal banner with normal image sizes works for you without any issue and regarding Text on Banner Size, You have to set it using Custom CSS easily, Hope this makes sense and understandable.

Thanks.


Dear Porto Team, I have question regarding mobile template, can i create a separate home page for small screen? If Yes please guide me how can i do this process?

Moreover can you please check proto banner is disturb on my site www.izmashop.com when i remove custom proto css in bottom of home page edit portion. The banner get fixed. Can you please provide me the correct css?

Hi,

1. Sorry to say that but this is not possible using Theme Options, there is no option in the Theme for creating a separate home page for the small screen, This is only possible with the help of Customization.

2. The Banner is not disturbed, but the CSS added at very bottom of the Home Page is responsible for the responsiveness of the Banner as the Banner will shrink itself as the sidebar of the banner shrinks, right, and in your case you have a large sidebar which also shrinks your Banner largely as well, So you can simply remove the Custom CSS and the normal banner with normal image sizes works for you without any issue. Hope this makes sense and understandable.

Thanks.


Hello, I’d like to set the theme to auto-adjust the size to the browser width. Currently I have lots of white space on both sides of my website. What settings do I need to adjust to fix this? Thank you.

Hi,

You have to set your site “Body Wrapper”, “Page Layout”, “Header Wrapper”, “Banner Wrapper”, “Breadcrumbs Wrapper”, “Page Content Wrapper” and “Footer Wrapper” as “wide”, from Appearance >> Theme Options >> General as showing in this screenshot: https://screenshot.net/69ypebp

Thanks.


Thank you, that did work. The next question I have is how to get the products I have displayed on a page to auto-grid. For instance, currently I have it set to 6 columns, but as the page gets larger, the images in the 6 columns just get larger as well. What I’d like to do is keep the images a certain size, and as the browser increases in size, there are additional (or fewer) columns, auto-adjusting the number of columns. Is this possible?

Hi,

No, Sorry to say that but this is not possible using Theme Options, This requires Customization, Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.

And if you have any issue remaining then please generate a fresh new ticket via our support system so our experts will help you.

Thanks.

Hello, I am trying to acess slider rev module templated but it keeps telling me to activiate slider rev when i click on it, and wont let me use any of the features?

Hi,

Sorry to say that but you can not use the premium templates of the Slider, as this is Envato policy you may wish to confirm from them as well, If you want to use the premium templates then you have to separately purchase the premium plugin.

Thanks.


https://www.kalessi.co.nz/demo/ We develop site but it will not work on iphone please give us a solution

Hi,

Can you please once check your site after deactivating all the third-party plugins and deactivating and removing the server, site and browser cache, Hope your issue will solve and if not then, please contact us via our support system with your site WP-Admin Login details so we will check it for you.

Thanks.


Hello There..!

Porto Theme has developed amazing theme. But the problem is there is no in detailed explanation tutorial. I have many of the feature at page builders section the thing i don’t know exactly how to utilize it.

Porto Theme having many of the customers as well still they are gaining more and more.

I am requesting porto theme guys kindly provide us indetailed use of your features that you provided within the theme.

I wanted to ask few question related to theme.

1) How can i create product slider / product carousel by single or integrating categories. 2) How can i create logo slider 3) How can i create row back ground overly 4) I am trying to create a menu but, when look on the appearance > Menu > Categories section no categories has found which i create. I really want to import my Categories which i created apart from created custom.

I have tried many of the way to figure it out those above 4 problem. I am failed in that.

I realised that this is best plat form to know the solutions for that.

Kindly find the attached file in the given link https://we.tl/t-afocZ9GhQS for your reference.

Supporting wise also your guys are amazing. Looking for your prompt replay as soon as possible.

Hi,

1. You can use Porto Product Category Element: https://screenshot.net/1ejz3ak
OR Porto Product Categories Element: https://screenshot.net/nzkw8cl
on any page of your site and set it as per your requirements.

2. You can simply create the Logo Slider using Porto Carousel Element and Single Image Elements under it multiple times as per your requirements as showing in this screenshot: https://screenshot.net/yz1yral

3. Please add/insert a row and under the row, setting >> Porto Option set “Is Section” as “Yes Please” showing in this screenshot: https://screenshot.net/89dl5cd
and also set the background color for a row from row setting >> design option as showing in this screenshot: https://screenshot.net/q02y9u1
and add/insert/set any element under the row, it will work for you as working for me: https://screenshot.net/37o5dfd

4. Please go to Appearance >> Menu >> Click the Screen Options button on the top right corner of the screen >> Select the Product Categories Option >> Then you will see the Product Categories Menus in the below list to add them to the Menu. http://prntscr.com/fhhvws

And regarding Theme Configuration, Please read our FAQ’s here: https://smartwave.freshdesk.com/support/solutions/folders/5000171807

And Please saw videos here: https://www.youtube.com/channel/UCxpC6FotEXtn49agAdMEJhw?view_as=subscriber

And you can always contact us via our support system for any kind of Query we are always here to help you :).

Thanks.


Good Morning, Appreciate your support,

The below you provided link we haven seen before it self. Those videos will not meet porto theme features stands. videos is not covering all the content and feature of porto theme.

https://www.youtube.com/channel/UCxpC6FotEXtn49agAdMEJhw?view_as=subscriber

Thanks

Hi,

Obviously, these are some of the major parts videos and we are working on some more videos as well, You can suggest the topics of the Videos and Articles as well, we will more then happy to create the suggest one :).

Thanks.

Hello! I really liked the Demo Bike Store shop27 Really very cool!

https://www.portotheme.com/wordpress/porto/shop27/

I want to install Demo but it doesn’t appear in Admin, is it available? Thanks

I upgraded the new version and now it shows, all right! Congratulations for the great work.

Sound’s Good!..
Thanks for the appreciation :)
We are thrilled to know you are enjoying your time with Porto! Those are incredibly kind words.

Thanks.

Hello, I Keep getting this message – Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later. – After i try to use WP Page Builder

Hi I have fixed this now. But i have delted wish list plugin and the heart still shows, can i remove this?

Hi,

It seems to be the cache issue nothing else, Please once check your site after removing the server, site and browser cache, Hope your issue will solve and if not then please contact us via our support system with your site WP Admin Login details so we will check and solve the issue for you.

Thanks.


Hi, call me Diego and i am brazilian, so sorry me about wrongs about english… (https://www.portotheme.com/wordpress/porto/shop23/checkout/) this page, under all, there is a button create an account, is there possible to check automaticly ? always create an account , and remove/include another options to fill …

Hi,

You can easily create the Child Theme by going into Porto >> Setup Wizard >> Child Theme and Click on the Button Create and Use Child Theme your child Theme will be created please see this screenshot for the better understanding: http://prntscr.com/jrlqho

Thanks.

tks, coming soon I am going buy this theme,

Hi,

Will always welcome :) and and look forward to work together!!

Thanks.

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