Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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Hi, I’m interested in buying your theme but I have a presale question if possible. Is uncode compatible with the food ordering plugin “Upmenu”? https://www.upmenu.com

Thanks!

Hi mizake! We are sorry but there are so many WordPress plugin out there and it’s not possible to test compatibility for all. Uncode is compatible with the most popular plugin out there so probably it should work also with this.

Hello, I came across a bug. Since I was not able to find way to report it, I will post it here:

Dynamic heading “Get the title” does not work as expected when used in Content block. It shows the first post title, instead of Category title in the case described here: https://support.undsgn.com/hc/en-us/articles/213459549-Archive-Layout

Note, that in page content dynamic heading works as expected. I can record short video with the bug if you are unable to reproduce it.

Hello BMX700,
thanks to your reporting, we are working on an alternative solution that we would like to publish in the next major update and is currently in beta. If you want to try it, it’s based on the Uncode 2.2.8.1 version and involves the following files:

  • uncode/core/inc/helpers.php
  • uncode/vc_templates/vc_custom_heading.php

You can download them from here: https://www.dropbox.com/sh/9w3qixpirbsy5ax/AAC2ByBIWqo3klWzHVXddRjla?dl=0

I’m waiting for your kind feedback, thank you in advance.

Thank you! The new files fixed the issue. Appreciate your excellent support!

Hi BMX700 and thank you for the confirmation! ;)

Hi,is posssible to test the theme with a demo version?

Hi sonofabeat and thank you for interest! :)
I’m sorry but there is not a demo version, the problem is that these are digital downloads so there is not a real return of the product, anyway, it’s not possible for any theme here on ThemeForest.

Hi, is there a way for the lightbox to display a tall image full available width and display a vertical scrollbar, instead of shrinking to the default available width/height? Maybe by displaying it in a iframe ?

Hi vaudor! Sincerely you can also set a link for any image of a Media Gallery and basically you can also see in random client websites in the showcase every time there is, for example, a gallery with clients logo (also the showcase page is created with a Media Gallery module with custom links), probably you missed this part: https://undsgn.d.pr/P6OMhI
With this I really don’t know if you will be able to “change” the lightbox plugin, lightbox scripts when integrated into complex themes are not so easy to be removed/changed.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Ah indeed I had missed it, all good. Sorry about that!

Hi vaudor and thank you for the confirmation! ;)

Hello, please could you recommend a solution for a Private Members area that would work well with this theme? Thank you

Hi kowalski! What kind of exact functionalities you need? There are so many Private Members plugins out there…

Hello – is it possible to disable the uncode menu for mobile devices as id like to use a different mobile menu that i have – is that an option? i cant seem to find any reference in the help files to being able to disable the menu for mobile viewports or disable it at all?

many thanks

Sorry but I don’t see the menu on desktop, I need you remove the code I gave you (maybe clear the cache etc): https://undsgn.d.pr/cUyEdw

Im sorry i was being a total idiot – i unticked the menu location by mistake in the appearance area – the first snippet you suggested works beautifully – THANK YOU SO MUCH!

Hi bradclarkuk! Don’t worry and thank you for the confirmation! ;)

how to change the link color: ”#006cff” of links? that color is not present in my general color options, but i still keep to have it on links..

Hi Comunicattivi! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask support with an account that bought the theme)! Thank you!  https://support.undsgn.com/hc

Hi, I just updated the theme and my WP installation on my site to 5.4 and now wpBakery is not working—the pages still display correctly on the frontend but the editor is frozen on text editor with no option to switch to the visual editor. Do you have any solution for this? Thanks.

Hi aolrick! We are sorry but no other users reported something similar so without a check to your installation is not possible to understand. I can only suggest to deactivate all extra plugins or verify that all of them are updated, for example there is a known issue between the new version of WPBakery and Yoast SEO if Yoast SEO it’s not updated, but if this doesn’t help we need to check your installation since we don’t have other reports.

Thanks for the help—the issue was with the Yoast plugin. Great theme.

Hi aolrick and thank you for the confirmation! ;)

Hi,

I’m using Uncode on a multisite. Created a custom post type with the CPTUI plugin as recommended. When trying to see posts archive of this type I get a “nothing found” page (not 404, like the query returned no results). How can I fix this?

Please help. Thank you!

Hi birkmanit! I’m sorry but it’s not possible to debug this issue from here in words, this requires we check your installation since at the moment there are no open issues with multisite setup. I can only suggest to try to verify what happen if you disable Uncode and in case open a ticket so we can help: https://support.undsgn.com/hc

Hi :) I did a little digging in the WP repository and found a thread with the same problem which has nothing to do with the multisite. All is addressed in the plugin’s support option here, as well as a working solution. Thank you for your time and effort.

Hi birkmanit and thank you for the confirmation! Much appreciated! :)

Hi there, my header content is fading out when I scroll down – is it possible to remove this and have it remain?

Hello and sorry. However you can control that as well from Page Options: https://undsgn.d.pr/oGXGs7 or globally, for each post type, from Theme Options: https://undsgn.d.pr/JGj8wK

That did it! Thank you so much :)

You’re welcome!

I’m searching tu put an Hn title in a simple button but i don’t know how to that ? when i put an <Hn> before the title, it move the vertical align of my button. Is there a solution ?

Hello!
Sorry, the button module is not designed to host html tags inside. Especially headings are block elements while “a” tags of the buttons are inline HTML elements (more info here: https://www.w3schools.com/html/html_blocks.asp ) so, in the logic of HTML markup, it should be the opposite, that is the headings should contain the buttons. Otherwise the appearance and formatting may be difficult to control, as in your case.

Let me know if you have further doubts.

thanks, it’s what i was thinking too but i was telling that Mayyybbbbeeee, there was a solution ;) but not ! no problem ! ;)

Ok! Have a nice day :-)

Hi, I am using this template with a license on my personal website. Having many types of graphics available, I would also like to use it for another personal project of mine, ecommerce, but on a different hosting domain. Can I use the same license for two different domains or do I have to buy a new one? Furthermore, if I had to buy a new one, is it possible to temporarily use the one already purchased only to build the entire site on the new domain before the official pibblication? I will buy it once I make sure that the project will actually be put online, as currently only a project idea! Thank you

Hi mrtrufini! Yes confirmed, the ThemeForest policy states that you cannot build more than 1 website with 1 Purchase Code but obviously local installations don’t count.

Perfect! Thank you so much! ;)

Thank you for the confirmation!

Hi. is the purchase license for the use of a single website or multiple sites? Thanks.

Hi lorileti and thank you for interest! When you buy an item on ThemeForest you can build 1 final website with 1 purchase code (this is the same for any theme you buy): https://support.undsgn.com/hc/articles/115000880409

Hello, I am using Uncode for a website and it has a products section. Clicking on the image of each product opens its tab, but in the last days when I want to edit the single item in the gallery settings to modify the link, a spinner appears, it keeps thinking and I cannot access that tab. Does this happen to someone else? Why does this happen?

Hi esferablogger! When something that worked it’s now broken it’s possible related to Memory Limit issue from the server (by the way you have not updated the theme) unless you have installed plugins. In a few words you have inserted too many items and you server is not able to precess the now. Try to wait a bit more time or test in a new gallery with less items. This happened to another client that after inserted too many items the server was no more able to complete the request (he worked waiting few minutes).

Hi, thanks for responding so quickly. The theme is update and I don’t think there are any problems with the server because I haven’t added a new gallery. The problem is that I want to modify three old images of products by other more recent images and re-link them, but the “Single Item” section of the media gallery settings is still thinking and I can’t access it.

Hi, the problem is exactly the one mentioned above and it’s server performance related unless you don’t have new plugins, this is a quick test from a random client installation with Demo Content installed created now for you, so to confirm it’s not a bug: https://undsgn.d.pr/OE90rZ
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi, we have a few websites running Uncode and we would like to know how to display post, page or tag descriptions?

We have created content blocks, however we are unable to display descriptions.

This is very important for SEO, how can we do this without creating php templates?

Hi thinkpadcreative! Please note that the Content Block is not a stand-alone content, this means that Search Engine cannot see as separate content but only as part of the final pages, so eventual extra SEO scripts need to be inserted in the final page where the CB is imported, so, for example, you can use Yoast SEO to add tag/descriptions to the final page. I hope this makes sense!
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello I have a presages questions: on centred gallery page there seems to be some simple webpage mockups. does the theme have links to where I can get these mockups?

Hi damaskmedia! When you import Demo Contents you have all the pages, otherwise you can also use the Wireframes Plugin: https://undsgn.com/uncode/wireframes/

Hello, I was wondering if you could help me. I’ve just started editing a website with your theme installed. However, it’s out of date so needs updating. The original editor of the site purchased the theme and we no longer have access to it here on envato.

I had planned to purchase again and upload it to the site so we could update but I wanted to know. If I purchase a new version of the theme and upload it, will it wipe all the existing settings so we’ll have to start again?

The website in question is: https://www.narratingspaces.com/

Hi GGDigital! Yes you can update the theme to the new version, as any update it’s always suggested to perform a backup first, first cause it’s an old version, second since it’s possible the old editor has modified some files that could be overwritten:
https://support.undsgn.com/hc/articles/360001216518
https://support.undsgn.com/hc/articles/214001205

i set homepage to shop classic for index, but homepage not change, still show your demo contents, why?

Hi atlinia! We are sorry but it’s not possible to understand the scenario just in words. If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi guys! I love this theme! It’s so powerful. Is there a related posts feature? Or even a paid plugin you can recommend?

Thanks a million!

BTW, using the newspaper homepage and it is FINE!!!!

Thank you for the confirmation! ;)

It worked! Although I couldn’t use the plugin because I built a multi-site (being bilingual and all). What I did was build a content block and it looks SO GOOD!

Maybe you could help me with something else: my images don’t use cache. Loading takes forever. What should I do? Please help.

Hi talbarz! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or, at least, ask for support with an account that bought the theme)! Thank you!  https://support.undsgn.com/hc

So I have already purchased Uncode a while back, and have had it deployed on two separate Wordpress sites.. Recently, I deleted an entire WP site to start over fresh, so fresh deployment of Uncode (directly downloaded from here, so latest version, no updates pending) and no matter WHAT I try (I have troubleshooted this until i’m blue in the face), I CANNOT get the Featured Images to work ANYWHERE but on the main page where it shows the posts.. When I click on the post itself, no Image.. When I try to reference posts in a content block via a plugin (posts in page), still no thumbnail (yet, this plugin works perfectly on my other site where Uncode is not active). Also, no Featured Images in the header, even though that option is turned on.. Something is definitely off here.. Any help would be appreciated.. www.chromedonkey.com is the site.

Hi tmattprice! Ok I understand everything but it’s not a limitation, it’s a choice of design and functionality that made Uncode one of the top themes out there. You may or may not understand it but this is how it works,

Fair enough. Thanks again for the correspondence & help.

Thank you for the confirmation! I hope can find a solution suitable for you design.

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