Discussion on Uncode - Creative & WooCommerce WordPress Theme

Discussion on Uncode - Creative & WooCommerce WordPress Theme

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8598 comments found.

Where can I change the base color of links and bold text? It seems like those are not affected by the general color settings

Hi pixel-by-flo! The link color can be modified from here: https://undsgn.d.pr/i/Ocu9sW
Not sure what you expect for the bold text, but there is no specific option. In case share the link and explain how you expect them.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Your link is for the a:hover. But I want to change a.

For the bold text I mean text in a text block. When I do it bold or strong in the editor, it is not affected by the text color I have chosen for that block.

Hi pixel-by-flo! We are sorry but without the possibility to check your site is not possible to understand, please share the link if you need help.

Where can I change the social icons color?

Hi pixel-by-flo! As mentioned though, you need to send us a link to your site to understand your settings and you need to explain how you would like them.

Ok, it is in the footer, also with my other problem. I just want to fit the colors to the rest of the text in the footer. But color settings do not affect social icons.

https://werbefotografie.biz/werbefotografie-florian-strigel/

Hi pixel-by-flo! It seems that you completely missed the Skins concept of Uncode: https://undsgn.d.pr/v/dEDcxA
Please check the documentation, and the video tutorial: https://support.undsgn.com/hc/en-us/articles/360001670758
You just need to act on this option and not color everything with white (it’s also better you remove the white and you use default) so the elements can adapt to the skins properly: https://support.undsgn.com/hc/en-us/articles/360001670758#&gid=1&pid=4

I just installed an audio player plugin (sonaar audio player) and I don’t see the “play” button on my products. The reason they have given me from the plugin support is this:

Your theme Uncode seems to hijack the native WooCommerce loop hook and thus, overwrite our WC hook.

Even the native WooCommerce shortcode (eg: [products] ) is getting hijacked by your theme.

You will need to check with the theme author how to prevent this and/or how to use the native WooCommerce shortcode without being parsed by your theme.

I need help to get the plugin to work. If you write me privately, I can even give you access to a test site to test.

Thanks.

Ok we are in Europe and closing the office now, one of the developers will get back to you tomorrow morning. Make sure you have all logins including working FTP in your profile.

You welcome!

Hi We are using the splash page but would like to have our logo on it, whats the simplest way for solving that?

Hi great thanks but i dont have a empty menu as an option…

was hoping not paying 40 dollar enewal support just for the solving to have a logo on our splash…hoping for goodwill :-) anything more complicated else i understand your logic

Hi eoolk ! Sorry, but what is the problem when you use the logo? Can you send us a link to your site to understand the problem? You could also just hide the Navbar and put the logo in the page content using the Single Media module as is many times done on Splash pages, ex: https://undsgn.com/uncode/pages/splash-page/
https://undsgn.com/uncode/pages/coming-soon/

In last version 2.7.5 there is a bug. When the front end user navigates to My Account -> Orders he gets the following error: Undefined variable: wp_button_class in /wp-content/themes/uncode/woocommerce/myaccount/orders.php on line 76 on every order line before the View link, when the wordpress debuging is enabled. For the moment I added $wp_button_class = ’’ at the top of the file orders.php to temporary solve this problem. Please check it out.

Hello, in order to fix the problem just update WooCommerce to its latest version as well (7.0.1 at the moment). Let us know, best :-)

That was the problem. Thank you!

Thank you for the confirmation! ;)

Hello, I am maintaining a website and the uncode privacy plugin is not blocking the cookies even though I put them on the tracking part in JS/CSS part of the theme options. And also added them to the privacy part. Is there something else to be done or is the plugin not functional?

Hi wordpressunnitech! We are sorry but we’ll have to see the implementation because this is something that works for all other users, so in words, without the ability to access the install we can’t say anything. Please ask your customer or whoever bought the product to contact us via Help Center and enter all logins: https://support.undsgn.com/hc

Hello, I try to update the uncode version but I get the following message:

“There is an expected problem related to a possible website migration. Please remove the Purchase Code and register the product again from the System Status to validate the Purchase Code again.”

I follow the steps, remove the code and try to register it again, but the “register your product” button does not allow me to click it and I get a forbidden sign.

I have deactivated firewalls, cache plugins and I don’t know what else to do. The support just expired last week and I just got this problem.

I would appreciate your help. Regards

Hi ericored! The first problem happens since this is a possible website migration, in a few words the Purchase Code was registered on a different domain first and then migrated to a new URL. Now you have this problem since it seems that you have used in the meanwhile also on a third domain. Anyway, please send us a private message and include your Purchase Code: https://themeforest.net/user/undsgn

quick question, is there a way in Uncode to add badges/labels over product images? Thanks

Hi carlosrosales1979! You can activate the native WooCommerce badges (like Sale etc) from here: https://undsgn.d.pr/i/jCzZDY
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

I have discovered by using query monitor that uncode’s style.css gives an error https://imgur.com/ot3MRmd This is happening on all my sites running uncode

Hi supermex! Developers verified this now for you, and we don’t have this problem in any installation. It seems that the problem is something you insert in your Child Theme. If you test the native Uncode Child Theme you should not have this error.

There’s a small thing in page speed insights, saying “Does not use passive listeners to improve scrolling performance”. How can I fix it please? https://imgur.com/1si221Z

Hi supermex! The “error” points directly to the jQuery library, which is the most popular Javascript framework. I think it’s really something that’s impossible to remove unless you create a site that doesn’t use jQuery (it also includes directly into WordPress).

It’s weird because I don’t have this error when I deactivate uncode

Here this seems like a pretty obvious thing since this tool marks different things with each site. Anyway, just a quick test on Avada (a theme that probably you know), and they have the same report that as told points to the jQuery popular library: https://undsgn.d.pr/i/gaXDj0

hi, my uncode is registered somwhere and i cant find to which site. can you help me?

Hi acupoftea! Please send a private message using the form you find on this page, and include your Purchase Code: https://themeforest.net/user/undsgn

Hi guys -

Since WP updated this morning the admin panel has been painfully slow. I got in touch with my host and they said Uncode core was a bit sluggish …

/home/nginx/domains/anywhereweroam.com/public/wp-content/plugins/uncode-core/includes/theme-options/assets/theme-mode/theme-options.php:6219

I’ve tried turning off each plugin one by one (except uncode core) but nothing seems to fix it.

Do you know what the problem could be?

thanks, Paul.

Hi pghealy! Yes on Envato Market support expires for all themes after 6 months (this is why the prices are low and there is not an annual renewal like on other marketplaces), but this support can be renewed at any time. I don’t understand why you are looking for freelance developers that would cost you much more than support renewal. Anyway if you prefer to go with a freelancer you can ask about it on our Facebook group.

Because I’ve been with Uncode for around 6 years, and I want someone to have an in-depth look at the website and clean up any issues that may have built up over that time from customisations etc. As you point out, $40 over 6 months isn’t going to pay for that kind of investigation.

Support does not cover customisations, sure it works to debug the glitch you mention at the beginning of the ticket.

Helo,

I recently bought the Groovy Mega Menu plugin, but it was giving me quite a few problems, especially with setting widths and line breaks.

As they no longer offer support, I consider the Themeum Mega Menu pro option. Will it be compatible with the theme? no setup issues?

Thank you in advance!

Hi sebecrepo! We are sorry but we don’t know ” Themeum Mega Menu”, we know that this plugin works pretty nice (they also use Uncode on our main demo): https://quadmenu.com/

Yes, I took that into account as well. But the demos don’t work and it seems like they haven’t released updates for a while and I prefer another type of “menu” like https://demo.themeum.com/wordpress/wp-megamenu/

The main page is based on Uncode and it works for us.

Hi, love the theme, we have purchased a couple of licenses and created different website – all look amazing thanks to the framework you give us!

We were wondering if there was an option to edit the breadcrumbs, so that they don’t show Home / ... / Post name but only the post categories?

Thank you in advance!

Hi esoxmedia! Try to use this:

.breadcrumb-module li:nth-child(1),
.breadcrumb-module li:nth-child(4),
.breadcrumb-module li:nth-child(2):before {
    display: none;
}

Hi, you’re the best, works perfectly! Thank you for the quick resolution!

Thank you for the confirmation! :)

When will the theme have compatibility with php 8.1? I get a critical failure when updating the hosts server to 8.1

Hi Webbtanten! Uncode is already compatible with PHP 8.1. Are you sure the problem came from Uncode files and not from some plugins? In case we need to know what is the error you read when you have this problem.

I am sorry, you are right! It was a plugin.

Hi Webbtanten, and thank you for the confirmation! ;)

hi, how can I remove the “add to cart” button on the woocommerce related products block? https://imgur.com/XTNqCCm

Hello, if you use a Content Block to display your Related Products, you can hide the “Add to cart” button from the Posts module itself https://undsgn.d.pr/i/4SQ778

More info about Related Posts and Product builder are available here:

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

No, not from the page builder block. I mean the standard “woocommerce related products” block that is displayed at the bottom of product pages.

Hi supermex! There is not a settings to modify the default WooCommerce template, you can hack the code or simply hide with CSS (in case you need help with this please share the page URL).

Hello, I have a strange problem: when I choose “Header Type: First Row” in the Page Options, the header works fine, but the post content below gets duplicated in an additional ... The problem disappears as soon as I switch to a different header type. Can you help with this?

Hello, if you’re talking about custom post types, yes, that could be the problem. Please add to your child theme this PHP filter:

function uncode_child_content_header_post_types( $post_types ) {
    $post_types[] = 'your_custom_post_type_slug';
    return $post_types;
}
add_filter( 'uncode_content_header_post_types', 'uncode_child_content_header_post_types' );

Replace, of course, the string `your_custom_post_type_slug` with your real CPT slug and let us know.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Hi, that worked! Thanks a million times..!

Thank you for confirming, all the best :-)

I would have another question as I can’t find any solution. In my menu/navigation bar the colour palette doesn’t work properly. The links are still blue and when visited in a lilac tone. I thought I changed everything in the customizer page and can’t find the blue tones either. What am I missing out?

Hi Vickygraphy! Are you compliant with the Server Requirements on the System Status? https://support.undsgn.com/hc/articles/214000785
From the description of the issue it seems that there are possible permissions issue when saving the dynamic style.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hey! Thanks at first for the amazing theme. Love it and already purchased twice! I was now wondering: Is it possible to include both landscape and portrait sized images in the emdia gallery and get them to be equal in height? At the moment wehn I add both the portrait sized images get full height and the landscape ones are smaller – can you help me out with this? Thanks in advance!

Hello Vickygraphy and thank you!
The first solution that comes to my mind is to use the Justify Gallery layout. You can see an example here: https://undsgn.com/uncode/features/media-gallery/ (scroll until “Justify layout” section) and here https://undsgn.com/uncode/homepages/portfolio-gallery/ And here you can get some documentation about it https://support.undsgn.com/hc/en-us/articles/115002645349
Let us know if I have answered your question correctly. Best :-)

Thanks that worked! Would be nice just to have one line which is able to scroll. But the justify gallery works, too!

Hi Vickygraphy, and thank you for the confirmation! Not sure to understand but if you need the scroll you need to check the Sticky Scroll, ex: https://undsgn.com/uncode/features/posts-sticky-scroll/

I need to insert a google ads event code on the “thank you for your purchase” page but I see that page is dynamic. How can I do to insert the code in this case?

Hi gradozerobeats! This is something dealing with WooCommerce itself: https://woocommerce.com/document/custom-tracking-code-for-the-thanks-page/

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