28294 comments found.
Hey, I have been dropped place of the first page of Google to some 10 because of the error: Missing field “item” (example: {@type portāla wordpress izstrāde ar e-žurnālu”}]}) under itemListElement. Before there was a “item” with “type” “id” and “name”, but now there is none Link: https://creating.lv/portfolio/majas-lapa/zinu-portala-wordpress-izstrade-ar-e-zurnalu/ This Google Search Console findes as a critical error
That’s not a theme issue.
https://wordpress.org/support/topic/name-or-item-name-is-empty/#post-16124004Hi,
There seems to be an issue with de-registering domains after the support license has expired. In our case, we just realized that there is actually an unknown domain registered for our key. When we de-registered it and registered the actual domain, the unknown domain still shows up. Basically we cannot remove it. And the domain, upon doing a quick google research, appears to be related to a malware.
We are unable to remove this domain even from your dashboard, even after we de-register it.
I think this could be a potential security issue for future customers once their support expires.
Is it still possible to get this checked out please?
Our support engineer answered your ticket #179307. Could you check your inbox and spam folder?
I run a digital marketing company (https://www.dbdigital.co.za/) and I’ve used this theme for my clients. Absolutely BRILLIANT.
Thank you 
My two menus display the same page, so when I change one of the menus, both menus change at the same time. How can I replace one of the pages with the newly added page?
My ticket ID:179298
One of our support engineers will answer your ticket #179298 shortly.
Thanks for your patience and understanding.
I deleted one menu and the problem was solved. Now there is another problem
Flatsome shop products categories (our categories) have no images. How to add images? The categories shown here are the categories in the menu category. There is no place to add images in UX-Builder. I tried to add images in Appearance-Menu and the results showed that the images were displayed in the menu. I also checked Posts-Categories. Images cannot be added here and the category names do not match the website category names. As I said before. The categories shown on the website are the categories in the menu category and the menu product images are displayed after clicking to open.
I have replied you in email regarding this issue. Could you please reply me as soon as possible?
Hi – How can i free up a license on an old site that is no longer available?
Thanks!
Please follow this guide.
Hi, I requested you regarding the blured images on our website https://thefashiongen.com . Kindly give us solution. Please refer Ticket ID: 178657
We see that your premium support period has expired. Kindly extend your support from the right sidebar of this page and submit a new ticket here.
Our support team will be happy to assist.
Hi, How can I replace quick view with add to cart button in homepage products . Thank you .
If you use the Products element of UX Builder when displaying products on the home page, you can add or remove such properties with the options under the Box title.
Hi, Very thanks for your response, but I want something different I am sharing a screenshot, of the exact setting I want, https://i.postimg.cc/GpD1Pxzj/Screenshot-181.png , In this image “add to cart” button is placed on the image, this button is always visible on mobile and at PC it is visible by hovering on the image. if it is possible with the same as I mentioned above or always visible on all devices. both are good for me. my site name is here https://i.postimg.cc/GpxX1BpC/Sitename.jpg , I would be very grateful if you could tell me how I can get this. Thank you
Hi Flatsome team, how can I hide the titel text part “category-Archive:” on blog archive pages in flatsome? I can only find the option to hide the complete titel. I would appreciate your help. Kind regards
You can try the CSS below.
body.archive.category .page-title {
font-size: 0;
}
body.archive.category .page-title span {
font-size: 18.4px;
}
Thank you very much! It works!
i purchased a flatsome theme, and used it for my site artistesmaroc.com, unfortynatly my site is down now, when i decide to use the theme with an other site it said that the theme and licence is already used with an other site. can you please help?
Could you submit a support ticket here?
when will flatsome support HPOS fully? Because its enabled by default in new woocommerce, I checked many flatsome uses direct db access functions like:
wpdb|get_post|get_post_field|get_post_status|get_post_type|get_post_type_object|get_posts|metadata_exists|get_post_meta|get_metadata|get_metadata_raw|get_metadata_default|get_metadata_by_mid|wp_insert_post|add_metadata|add_post_meta|wp_update_post|update_post_meta|update_metadata|update_metadata_by_mid|delete_metadata|delete_post_meta|delete_metadata_by_mid|delete_post_meta_by_key|wp_delete_post|wp_trash_post|wp_untrash_post|wp_transition_post_status|clean_post_cache|update_post_caches|update_postmeta_cache|post_exists|wp_count_post|shop_order.
Its mentioned here: https://developer.woocommerce.com/docs/hpos-extension-recipe-book/.
Just want some clarification, I want to future proof all mysites useing flatsome. Will you fully support it or its too big task to remove all direct db access functions in your theme and you decided not to fully suport it? Because on your other post about HPOS you seems doesnt care about it
Flatsome doesn’t use order data, so there is nothing to change or improve on our side for now.
How can I change the screen size in which the entire theme “shifts” to mobile?
If you ask how to change the responsive breakpoints, they are hard-coded and cannot be changed for now.
We need to change them, please inform how
It’s possible to set different theme colours for different pages?
Color settings are global. You should write custom CSS codes for different color settings for different pages.
thank you
Hi. When I’m using a custom single product page layout the stock status are not displayed. If I use the default layout, the stock status appears on page. What element am I missing on the custom layout?
The stock quantity is a part of the “Product Add to Cart” element.
Thanks. Your answer made me think in a different way and I found it: the stock was hidden by css.
Hi
I am trying to place a “Next-Product” and “Prev-Product” Button inside the Product-Quick-View-Lightbox at the Category Page.
The Goal is that the Visitor can open the Product-Quick-View and click to the next Product while the Lightbox is still open.
Any Advice on how i can achieve that?
We see that your support period is active. Could you submit a support ticket here?
Please make sure to open separate tickets for different issues. Otherwise, the response from our Help Desk may take longer than 2 business days.
Hi, can we add video background to section with a gradient mask ie, on main page as a hero video banner and at the bottom of the section can we add a blending color as overlay mask, that transition to page background color. lets say if the whole website background is black can it is possible to add a black gradient at bottom of the section so that the video seamlessly integrate with the bachground when we scroll down?
It’s not possible to do that without custom CSS with the default builder options.
with custom css how it works? can you please help
I thought i could get rid of Kirki, but no
| option_name | size_in_bytes | |
|
|
_site_transient_kirki_googlefonts_cache | 273985 |
You can clear the font cache and disable fonts in Flatsome>Theme Options>Style>Typography and manually define your fonts in the style.css file of the child theme.
How to define the font? Do you have any guide?
Are you planning to work on checkout builder? The default one is so bad for conversion rate.
In your UX Builder i can’t see the option to define ad ID for rows or sections, so there’s no way to create a link betweet the top and the bottom of the page (i.e.) with anchors
Custom ID feature will be brought to UX Builder in v4. You can use the “Scroll To” element for anchors.
how to show Product review widget by random?
Please submit a support ticket here from the account where Flatsome was purchased. Otherwise we can’t verify the current support status.
Thanks for your understanding.
Hello, how can I activate breadcrumbs for all my blog site at once? The Yoast options under Flatsome integrations seems to activate breadcrumbs only for product sites. Is there a way how to add a breadcrumb shortcode for all blog website at the top at once? I would appreciate your help. Kind regards
You can override a blog template by copying to the chld theme folder with the exact folder structure. If you copy the “flatsome/template-parts/posts/single.php” file to the “flatsome-child/template-parts/posts/” folder, you can add the Yoast breadcrumbs with <?= do_shortcode( '[wpseo_breadcrumb]' ) ?> anywhere you want.
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