4615 comments found.
Hello. To set header search and filter it will be necessary to buy add ons ?
Hello,
If you need to make our demo sites, you don’t need to purchase addons for header search. Please see the addons event page.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
Is there a way to automate the JSON Generator 1 time per day?
We have been using your theme for 4 or 5 years and we could do it manually previously but we are now adding / modifying a lot of listings every day requiring us to refresh the JSON often.
Is it possible, maybe with a function, to launch this script automatically once a day?
Perhaps replacing this line? .on (‘click’, ’.lava-data-refresh-trigger’, this.onGenerator ())
Do you have a suggestion to help us?
Thanks by advance, have a great year !
Hello,
I think you need this addon. https://lava-code.com/directory/product/lava-json-scheduler/If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello, pre-sale question, do I need to purchase elementor pro to use this theme?
can you charge customers for ad placement on the listing page, front page or somewhere else?
Hello,
Elementor Pro is an option to have.
If you are talking about payment option, yes, you can charge for your visitors to purchase the plans ( package ) to submit listings.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, could you tell the difference between Javo Spot and Directory? 
Hello,
They both are using the same framework. However, Javo Directory has more templates added.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hello,
It seems the theme has not been updated for more than 10 months. We wanted to buy another license but we are checking if development is still active on the theme to avoid compatibility issues. Any plans to issue new updates?
Happy Newyear!
We are preparing a major update soon. Before that we might have minor maintance updates soon.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
presale question #1: is there any registration facility before submitting the listing. presale question #2: is there any payment gateway support to choose the package before submitting the listing
Hello,
1. You need to register ( be a member ) and submit.
2. WC can make the payment gateway.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi,
Can I add single image custom fields except for gallery?
Hello,
Unfortunately, we don’t have the option to add more images. You may need to find a plugin for it or customize the code.
If you have more questions, could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi,
I would like to ask you: – is it possible to add images and products in the listing page?
Is it possible to charge user per year membership? with also automatic renewal?
and also is it possible to add a contact form for each listing?
Hello,
We have heard that WC vendor and subscription might be working. At this moment, they are not official compatible. But we have heard that it worked from our clients.
Yes, you can add a contact form on each listing.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi, Im having a problem with your theme.
When changing amenities in a listing, data is not properly updating in the main page. While ’’Filter Buttons (list type)’’ is clearly updating and showing new information, ’’Listings Block (list type)’’ is not updating as well as Map Area.
I have refreshed the data in the map settings, updated all plugins, deleted cache, have a working maps API.
Please provide guidance to resolve this issue,
Cheers.
Hello,
First of all, we don’t see ‘purchase badge’ on your profile. If you are helping your friend or client, please provide them the purchase code and contact our support with more details.
Could you please post it on our support site? our support team will assist you (except on weekends, holidays).
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
My Support page is not working. It loads the page and freezes itself.
Hello,
Can you please clean broswer cache ( Ctrl + F5 or CMD + R ) and test again? or clean your broswer cache on the setting.
We found it’s fine and others are using properly.
Thank you,
Rob
Yes, It work fine after the browser cache clean. Thank you.
Hello, Can you schedule to add OpenMap in the very near future ?
?
Hello,
How’s your weekend? Unfortunately, there is no plan to add the 3rd party map in near future. It’s not simple work to change the map. It’s based on Google Maps.
If you have more questions, please contact our support team. https://javothemes.com/supportThank you,
Rob
Hello Javo Support,
I’m still waiting for your updates for this ticket(https://javothemes.com/support/lv_ticket/wpml-translation/) but it has been closed by you. Could you please check the ticket ?
Regards, Boon
Hello,
We already answered and check it out.
Thank you,
How long until your next update? Any hints on what to expect?
Hello,
We will do a maintainance update soon for new version plugins. Our major update will be in a month. icons, some of new features will be added.
For the details, could you please ask our support team on our support site? They have more details and they are working with our developers.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Demo server for all your demos offline
Hello Raykela,
Thank you for the report
It was an hosting issue shortly.
Thank you a lot!
Rob
this true your last update was Last Update 4 February 21?
Hello,
We have a major update soon. or maintaince update soon. We have also provide our clients for minor updates.
Thank you,
Rob
Hi Mike,
Could you please answer our support tickets? Thanks in advance See you
INA
Hello,
If it’s related to tech issues, it may take time a little bit. He will assist yours soon.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Hi can we use your tehem with Flow Flow plugin. Also can we add extra tab to user listin ( we need to put shortcode ) Now we use wilcity and we cant use this so we must go.
Hello,
It’s not officially supported. But I have heard that some of our clients are using the plugin without any problem. We are not sure how you want to add more tabs. You can add more tabs there and add some other contents. But it depends on the contents. We can’t be sure if your shortcode will work properly. It depends on the code.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
thx guys
One more: 1 .can we add in Listing Detail Page also users posts, 2. can we add in dashboard extra url ( my events… ) to lef navigation ( we have events plugin ) ? 3. can we import listings thx guys
Answered it via email.
Hello. I already purchased this, and have been using your theme. Thanks. But now I have a ploblem. After installing WordPress 5.8.1, all links of my site don’t work. Do you find this ploblem in other site?
Error is:
- Uncaught TypeError: jQuery.lava_msg is not a function
- Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience.
Now I’m try installing new version of this theme, but error happens. The message is “style.css missing”. What can I do for install themeforest-x5xPKEix-javo-directory-wordpress-theme.zip.
Now I fixed it in an illegal way, by the delete all function call “lava_msg” from “single.js”. If you have correct way, let me know. Thanks!
Hello,
That’s the WP 5.6 jquery issue. It has been fixed on the newest version and also all addons. If you still have the problem, you may need to talk to our support team with little more details on our support site.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Thanks!!! One more question (not ploblem), new post is displayed as soon as it published, but new listing is not displayed until time has passed. Because of the cache? The attempt to clear the cache with the URL parameter failed….
Yes, cache is mostly related to your server or the cache plugin ( software ). You need to clean the cache clearly. Please also reflesh map data. ( listing > setting > map data ) and clean cache.
Hello. I´m very interested in your theme. A couple of questions: ¿Can I create single category directory site? Directory not classifieds. ¿Does it include a child theme in the downloads? Thank you.
Hello,
I am not how you want to use a single category. This theme is basically for the directory site. You can create a child theme.
Best regards,
Rob
Support | Documentation
| Customization & Premium Service | Email : javothemes@gmail.com (No support issue)
Great directory guys. Will you ever consider adding the options to create Listing types not just categories?
Hello,
I have talked to our developer and I was told that lava team will work on listing type as an addon. They have been working on it. It’s hard to say when it will be ready.
Thank you,
Rob
OMG! That is great news. I will stay tune!
