Hi Herby,

Thanks for your message. I think there’s been some confusion as I’m not the author of that plugin. So not sure why that author would link here. It may be worth investigating the author of the plugin and seeing if they still have the premium version available.

Kind Regards,

Chris

Thanks Chris.

I think what’s happening is that the author no longer wants to support the plugin, and deflecting users to you.

He/she does however make claim to your theme being THEIR premium plugin. Herewith the exact text in the WP plugin page…

“Thanks for downloading Q & A! If you like it, please be sure to give us a positive rating in the WordPress repository, it means a lot to us. If you like Q & A and would like more advanced features, please take a look at Q & A Plus, our premium version of the plugin. It’s got more display options, support for user submissions, user ratings, and even more options to explore.”

(There is a hot link on the text “Q & A Plus” to your Envato page.)

The plugin in our WP plugin page, has a link to the author >> https://madebyraygun.com/

You may wish to take it up with him/her.

Hope this helps.

Herby

Hi Herby,

Thanks for the heads up, I’ll look into it.

All the best,

Chris

Hi there,

Thanks for your message. Unfortunately that layout isn’t possible with the column shortcodes included. Sorry about that.

If you need anything else don’t hesitate to contact the support team via: http://herothemes.com/support/

Kind Regards,

Chris

Hi there,

Thanks for your message. The theme doesn’t have any voice search capabilities. I’m not aware and haven’t testing any plugins with the theme to add voice search functionality, so unfortunately couldn’t tell you if it’s possible.

Let me know if you have any other questions,

Kind Regards,

Chris

Hi there,

Thanks for your message. I see you’ve become a customer of ours and have sent a support request through. One of the team will be with you soon to help you.

Kind Regards,

Chris

Hi there,

Thanks for your message.

1. Yes, the knowledge base articles in this theme are regular WordPress posts.

2. It’s isn’t possible to allow regular visitors to create articles by themselves. They would need to be the correct WordPress user role (https://codex.wordpress.org/Roles_and_Capabilities) to create articles in the WordPress dashboard.

3. This theme doesn’t have this feature unfortunately.

Let me know if you have any other questions.

Kind Regards,

Chris

Hi there,

Thanks for your message. To change the font you would need to customize the theme (using a child theme is best) as unfortunately there isn’t a built-in option to change the font.

For anything else don’t hesitate to get in touch with our support team at http://herothemes.com/support/

Kind Regards,

Chris

Hi there,

Thanks for your message. Unfortunately I don’t have any experience with any front-end editor plugins so couldn’t say if they would be suitable for the KnowHow theme.

Sorry about that.

Kind Regards,

Chris

Hi there,

Could you submit a support request via http://herothemes.com/support/ so we can take a look for you to see what’s going wrong for you?

Thanks

Hi there,

Thanks for your message. Unfortunately we don’t have a demo examples of KnowHow and WPML however it is a plugin we support with use in conjunction with KnowHow so can confirm it integrates with no problems

Kind Regards,

Chris

Hi again.

I contacted with the support team and they said we don’t support any modification with our own theme.

My question is:

Don’t you have a shortcode or a functions that can disable the themes menu on mobile version?

Oh, I solved the problem

Hi there,

Glad you got it sorted. Don’t hesitate to get in contact should you need anything else.

All the best,

Chris

Hi there,

Thanks for your message. I believe you would need to use some Custom CSS as there isn’t a control built-in for that area.

Let me know if you have any other questions.

Kind Regards,

Chris

Hi there,

Do you still need assistance with this or have you solved it as above?

Kind Regards,

Chris

Yes I do. Thank you.

Hi there,

You can change this text in the home.php template file. For anything else please don’t hesitate to contact the support team.

Kind Regards,

Chris

Hi there,

Could you submit a support request via http://herothemes.com/support/ so we can take a look for you to see what’s going wrong for you?

Thanks

I figured it out. Thanks.

Hi there,

Apologies for the confusion, the update today was just fixing an issue in the download package, not in the theme itself.

Let me know if you have any other questions.

Kind Regards,

Chris

Hi there,

Thanks for your message.

1. Unfortunately I can’t recommend any as I haven’t tested or used any with this theme myself.

2. That’s right, another popular option is Password Protect site: https://wordpress.org/plugins/password-protected/ for setting a password for the entire site.

Let me know if you have any other questions.

Kind Regards,

Chris

Hi there,

Thanks for your message. Yes the theme is WordPress 4.3 ready

Let me know if you have any other questions.

Thanks,

Chris

Hi there,

There’s no method to restrict content to members built into the theme but there are a large array of plugins available on WordPress.org that may fit your needs. A popular one is: https://wordpress.org/plugins/members/

Kind Regards,

Chris

Hi Chris,

Thanks for your response. I just want to ask whether I need to email the same information which I have commented over here.

Thanks, Shekhar

Hi Chris,

Also want to know whether u r there on youtube channel or not so that I can subscribe your page as well for further updates.

Thanks, Shekhar

Hi Shekhar,

I got your email, I’ll update you over there.

Thanks

Hey Chris,

The CSS snippet worked perfectly. Awesome!

Let me answer your question (I must apologize for being vague initially):

I had the date and comments removed from showing by deleting their values at the general wordpress settings. (going “settings” -> “general” -> choosing custom date format and time format for the whole site and leaving them empty). I was not modifying any theme at all. It’s was a barbaric approach definitely.

Now thinking about it, what would be the css snippet to remove the date from the comments as well (in case it’s needed later)? Should I just change “time” to “date” in the CSS snippet you sent me and add another one?

Thank you very much for your time again. Top notch support.

Hi there,

The snippet I’ve provided above removes both the time and date. It’s not possible to remove one without the other using CSS. You’d need to modify the theme to do that (using a child theme of course ).

Kind Regards,

Chris

Awesome. Thank you for that clarification! Really appreciate the help.

Hi there,

Thanks for your message. Sorry I don’t understand you question. Could you clarify what you mean?

Kind Regards,

Chris

Hi Thanks your fast reply, my question is that, users should login site and give comments or ask questions.But i can’t find any login screen on site. Even without login user should comment. Thank yu

Hi there,

Thanks for clarifying. The theme doesn’t include a front-end login panel.

Kind Regards,

Chris