21502 comments found.
Hi there, just a quick question if your theme can do left sided vertical menu. Actually I’m looking for something similar to this: wydawnictwoj.pl
Is it possible that the new update added a white bar on top of the website ? Don’t made any changes myself https://bensbikessequim.com/
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Please reset the key for me. I can’t use the theme to install. I haven’t used it for a long time.
Hello! Please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline. Our system detected that you used your purchase code on multiple unique domain names (excluding most common dev and staging addresses). Such usage violates the terms of Envato Standard Licenses and, by extension, our copyright. Therefore your purchase code was automatically locked.
I don’t understand. Please help me. I changed the domain name but the problem is not clear. Please help me. Now I understand this problem is serious. Please unlock and let me register a new domain name to work. Please help me.
Hello!
Unfortunately these are the license terms (which you have acknowledged and accepted on the purchase). Unfortunately, we will not be able to unlock your code.
Thank you for your understanding
how much does it cost to unlock again. can you help me? i didnt notice the terms. please help me this once. i will not violate in the future.
Hello! You can simply buy a new license – for $39.
Hi, How to do, if I want to change to new domain?
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
hi team, i bought your theme 2 time for different client i like it, but now i am facing one issue interms of team header people name and designation, i am changed the designation unfortunatly taht not replacing. sreen short is attached for better understanding, i want change that https://tinyurl.com/4rh2jjwk
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Hi, please update the changelog. Thanks!
Hello! The recent theme release contains a fix for FSE + WooCommerce compatibility. We will update the change log soon.
Hi there, I cannot import premade sites to my localhost because it is always stuck at “importing content”. I also increased the different php_values and nothing has worked. I have done this so many times before this one is strange. Any workaround?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
One wrong page edit and your site header disappears…. so far no clear way to get it back without importing and erasing everything…. overly complicated theme system.
Hi! Page edits don’t affect headers.
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hello, i downloaded the updated theme from theme forest for my website and it shows critical error , the js composer plugin has an issue how do i fix this, my support expired but this is something beyond me because it was working well until i downloded the update , site is hamahaug.com
Hi!
There’s no such a thing as “expired support” at Dream-Theme: https://support.dream-theme.com/6-month-support-really/
Please go ahead and submit a ticket 
How do I hide the featured image from specific blog posts? Is there a function I can add to functions.php to do this?
Hello! It depends on a page builder you use. Could you please submit a ticket at https://support.dream-theme.com/ and specify the page builder.
Hi, from where I can edit and design the header for wp bekery installed?
Hello!
Pardon, I don’t see your buyer’s badge. If you’ve purchased the theme from another account, please address to http://support.dream-theme.com/ and submit your Item Purchase Code there.
Hi guys, for the life of me I can’t figure out where to go to change the “the Seven” logo from the mobile drop-down menu. Here’s a screenshot for clarity: https://snipboard.io/Gq9iQl.jpg
Please advise.
Hello! You can change it under the standard Elementor Site Settings tab – “Site Identity” https://elementor.com/help/site-identity/
Hi, I noticed Revolution Slider has been removed from Codecanyon marketplace. What does it mean for customers who already have it installed. Will it be supported by the 7. Will it still be bundled with the future version of the theme? Thank you.
Hi! Slider Revolution has recently been removed from the CodeCanyon marketplace, but for now, everything remains as it was. You will keep receiving updates through The7 -> Plugins.
When I add a product to the cart, the mini-cart panel no longer opens automatically. At first I thought I was doing something wrong, but I checked your demo site and none of the demos trigger the mini-cart either. It seems to be an issue with the theme’s Elementor integration.
Could you please take a look?
Thanks!
Hi! This function works on shop pages https://the7.io/elementor-2025/shop/ And is not supposed to be working on a single product page, because you definitely see what product has been added in this case.
Hi, Thank you for your quick reply. I have checked, and you are right — the mini-cart opens correctly on the shop and category pages, and it does not open on the single product page. It makes sense as you explained.
I just wanted to ask if you could provide me with a code snippet (or any workaround) to force the mini-cart to open automatically on single product pages as well, right after a product is added to the cart.
Thanks in advance!
Pleas submit a ticket at https://support.dream-theme.com/ and ask to assign it to Yana. JavaScript customization is out of our official support scopes, but we can try helping you )
Hi Guys,
unfortunately, no comments are displayed under my posts. The form for writing comments is also not displayed. All settings from Wordpress for discussions are activated. The settings for comments on a post are also active. Are there specific settings in The7? I am using the latest version with the Elementor 2025 template. Could you help please?
Regards Simon
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
I have written a ticket. Thank you.
Thank you too!
Hello, I want to ask how I can make an automatic hover menu for a single-page website…so that the hover on the #anchor works like on the demo site https://the7.io/one-page/ I made a menu using a link with a relative path, but it doesn’t work for me. Thanks for the answer. Pete
If it doesn’t help, please submit a ticket at https://support.dream-theme.com/
Thanks for the advice, I managed to do it. Great support!
Always welcome 
Hello I am sure this is very easy to do but is it possible to make the header on the Fashion Store template a sticky header like the cbd template? Thanks for your help in advance.
I’ve used a lot of Wordpress themes over the years. I don’t know if it’s the7 theme or Elementor or both. But it seems doing simple things like changing the fonts and colors are an issue. They don’t seem to change or if they do they change back. Very frustrating. I’ve watched Youtube videos. I’ve read the 7 guide and still it’s not working. In other themes this is a task that takes a few minutes and done. At this point I think I’ll move on to another theme.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I’m passing the settings to Elementor. It’s not working. I can’t change the global background settings in Elementor. The gray background on The7 won’t turn off.
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
I am trying to make changes to the mobile view, such as the text field at the beginning for the AI pre-made website. When I make changes and try to save, it just spins and spins never saving. Is it possible to edit the mobile view? Doesn’t seem real responsive.
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
