21502 comments found.
1. Can I ignore plugin updates? When you update your theme, external commercial plugins are also updated?
2. Can I use “activate” with “elementer” and “wpbakery”? Are there any conflicts?
3. For example, Elementer for page A, WPbakery for page B Can I use multiple builders on one domain?
Hi! 1. Yes, you can. Theme update doesn’t launch plugins updates automatically. 2, 3. It’s not recommended. And it’s not related to the theme. They can conflict in general. And it will also slow down a website, because both page builder require much resources.
Loving this theme and making progress but today I think WP Bakery updated and now it won’t save any changes. I work on the page, I Update, it shows Update …. then my page is not changed. Tried a lot of times. There is no caching plugin or anything, brand new WP latest version.
Hello! Sorry, we can’t replicate such a problem, neither I see any issues alike reported in the recent comments on WPBakery page. Could you please delete the plugin and install it from scratch. Also try deactivating all your third-party plugins. If nothing helps, please submit a report at https://support.dream-theme.com/
Thank for your the quick response, I want everyone to know this is not theme related. It’s only the Front-End editor … the Back-End editor saves just fine. There are other reports of this so I will hang tight for WP Bakery fix. Thanks again.
Thank you for the investigation and for the heads up!
A security vulnerability has been flagged with the current version of WPBakery Page Builder (8.4.1). The issue has been resolved by the patch 8.5 but that one is not accessible if the plugin has been made available through this theme. Can the theme please make this update available, so no security issues arise?
Hi! We will release the update ASAP. Thank you for the heads up!
Hey, my woocomerce product pages are missing sidebar, dropdowns in the menu and a footer. All other pages work fine. Not urgent, just checking if someone else has same problem
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
How to get rid of the white space below the Header and above the Footer?
Hello! Please refer to https://support.dream-theme.com/knowledgebase/remove-gap-above-and-below-content-area/
Hello, since a recent update, the ‘State’ drop-down menu on the checkout page is not working. If I switch to the default theme it works. Drop down menus on other parts of the site are fine.
Hello! Pardon, we can’t replicate the problem at our end. Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Are there pre-made styled Templates that can be drag and dropped via Elementor? Like 30 different CTAs or 40 Text templates … that already look lit?
Hello! You can find available layouts here:
https://the7.io/elementor-2025/elements/
https://the7.io/elementor-main/elements/
And import this page https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/#single-page
Does your theme offer login to a Client Panel (Agency Dashboard, Project Management and CRM) after the client purchasing a service?
If this theme offers this tool, how can I view the Customer Dashboard demos?
Hello! Our theme offers standard WordPress Dashboard. You can check it on screenshots here https://guide.the7.io/elementor/user-guide/the7-dashboard/pre-made-websites/ You rather need to install some appropriate plugin.
This theme is fantastic. Your support is fantastic too
Thank you so much for your kind words!
Hi there, is it possible to hide the search field on top bar from some specific pages ? Thanks a lot.
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
Hi there! I’m interested in using The7 for an eCommerce project and would like to know if it’s compatible with the Release0 WordPress Plugin (https://wordpress.org/plugins/release0), which integrates ChatAgent Support features into WordPress sites.
Does The7 support this plugin without issues, or are there any known limitations or extra steps needed for smooth integration?
Hello! I am afraid we have no testing data for these plugins.
Hallo Ich wäre an Ihrem Theme interessiert. Mit dem Theme, das ich jetzt benutze ist das Einpflegen von Beiträgen sehr einfach. Diese können über die normale Worpress-Maske eingetragen und veröffentlicht werden. Dies hat den Vorteil, dass ich auf meiner Seite mehrere Autoren Berichte schreiben lassen kann, deren Berichte dann alle gleich aussehen und sie ihre Berichte ohne größere Umstände und Einstellungen freischalten können. Ist dies mit ihrem Theme auch möglich? Gibt es eine Art Testversion, mit der man das Theme ein paar Tage testen könnte?
Vielen Dank für ihre Info
Hello! You can add posts in the standard WordPress way via Dashboard -> Posts -> add new. If it requires submitting them via a form, you need to find the appropriate plugin.
There’s no trial version, but you can try reading our guide https://guide.the7.io/
Hello. I made a typo in the homepage domain address, so I re-registered the domain. Can I change the domain address? I couldn’t login the team link, so I’m leaving it here.
I’m trying to change from napkol.com to nabkol.com
Thank you.
Hello! Yes, you can manage your purchase code at https://my.the7.io/
Thanks to the support team, I was able to resolve this issue. Thank you all!
Always welcome )
Subject: Request for License Reset for The7 Theme – Honest Misuse Clarification
Dear [Support Team / Dream-Theme Team],
I hope this message finds you well.
My name is Marc (Nexophonix, on theme forest) , and I am the owner of a digital agency. I have purchased four licenses of your excellent theme, The7, through ThemeForest. I want to begin by expressing my appreciation for the flexibility and design quality your theme offers—it’s been an invaluable resource while planning future projects.
However, I want to be fully transparent regarding my usage of the licenses. Over time, I activated the theme on several domains, but this was primarily for short-term testing and evaluation purposes not even 30 minutes These were not live or client-facing websites, but rather exploratory setups to assess template options and Elementor integration compatibility. Unfortunately, I now understand that this usage may appear as suspicious or improper license activation.
I want to emphasize that none of these activations were used in final production websites. I take licensing compliance seriously and acknowledge that I should have been more cautious with how I tested the theme across multiple domains.
With that said, I kindly ask if you would consider resetting the licenses associated with my account. Going forward, I will be far more mindful and ensure that each license is activated strictly for its intended purpose.
Thank you for your understanding and support. I am more than willing to provide any additional information if needed, and I genuinely hope we can resolve this matter in good faith.
Hello! I am sorry, but all your purchase codes have been used on 18 different domains during the last 5 years. And, unfortunately, it doesn’t look like short-term or accidental usage.
Please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline. Our system detected that you used your purchase code on multiple unique domain names (excluding most common dev and staging addresses). Such usage violates the terms of Envato Standard Licenses and, by extension, our copyright. Therefore your purchase code was automatically locked.
Hello! I used the theme license on one domain, but I want to remove that license from the domain so I can use it on a new domain. How can I do that?
Hello! Please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline.
This is true for all Envato themes.
If you need a staging copy, please refer to https://support.dream-theme.com/knowledgebase/one-purchase-code-for-staging-and-live-websites/
Hi, I am curious which template of DREAM Theme is used by this website. I want to buy it but I can’t find the design with you? This website: https://www.gptrial.be/ I used ELEMENTOR for building websites. Thanks in advance
Can i get a reaction on my question ?
Hello! This is not a specific demo, but custom design.
Is there a way to reset my license? I no longer have the domain it was listed under. I went to my.the7.io and it said locked, I need this on a domain ive recently purchased
Hello! Please consider that 1) “Number of end products” you can build with a single license is “1”; and 2) “you can’t use … Standard Licenses on multiple clients or jobs”. – https://themeforest.net/licenses/standard Also, note that the license “generally … is not transferable”: https://themeforest.net/licenses/faq#license-transferable-a It means that if you have used your purchase code on one website, you should not use it on any other website(s). Even if the original website went offline. Our system detected that you used your purchase code on multiple unique domain names (excluding most common dev and staging addresses). Such usage violates the terms of Envato Standard Licenses and, by extension, our copyright. Therefore your purchase code was automatically locked.
How do I unlock it? Now I have a template that I paid for that I can’t use
Hello!
Unfortunately these are the license terms (which you have acknowledged and accepted on the purchase). Unfortunately, we will not be able to unlock your code.
Thank you for your understanding
Why available for download version 12.4.0 only?
Hi! We have submitted the new version to ThemeForest, but it’s still under revision. Nevertheless, the update is available via WP-admin > Dashboard > Update.
Thank you for understanding.
Hi! The new version is already available in your TF profile -> Downloads tab.
I purchased one of your templates a few years ago for my WordPress site, and I’ve been following your work with great interest ever since. I recently discovered your new theme, originally designed for an online shop, and I’m truly drawn to its clean, minimalist, and elegant aesthetic.
Although it was created for e-commerce, I’m wondering if it could be adapted to fit a portfolio-style website for a fine art wedding photographer — with large immersive images, well-structured presentation pages (home, about, services, contact), and a smooth portfolio experience.
Do you think this theme could work for such a use, or would it require too many technical adjustments? Your design language perfectly matches the visual identity I want to convey.
Thank you in advance for your time, And congratulations again on the quality of your work. https://the7.io/elementor-fashion-2026/home-02/Hello! Thank you for your kind words! We are really glad you like our new demo 
The most simple way to turn it into a portfolio is hiding the “add to cart” functionality. It doesn’t require technical skills. Talking about the large images, you will need to configure caching and think about converting images into light-weight formats like WebP. In order to make your website load fast enough.
> I’m wondering if it could be adapted to fit a portfolio-style website for a fine art wedding photographer
Two words from the designer who created this demo: stay tuned 
Hello,
Thank you so much for your reply and for the helpful guidance on how to adapt the template. I’ve already purchased it and I’m truly impressed by its refined and minimalist aesthetic.
It’s great to hear that something related to fine art photography might be in the works! As a fine art wedding photographer, I would be very interested in a demo specifically designed for our field — with large immersive visuals, a clean layout, smooth navigation, and a clear structure to present a portfolio, services, and essential information.
Please feel free to let me know if such a demo becomes available — I’d be excited to explore it and use it as a foundation for my website.
Best regards,
Hi! Thank you for choosing our theme! We are really glad you like it ) Sure, we will let you know.
Our designer is already working on the photography demo
Hello,
Thank you very much for your quick response — I’m delighted to hear that a demo tailored for photography is already in the works!
As a Fine Art wedding photographer, I pay close attention to detail, aesthetics, and user experience. A layout designed specifically for our profession — with immersive visuals, smooth navigation, and a clean structure to highlight images — would be the perfect foundation for building an elegant and impactful website.
I’m really looking forward to discovering the demo as soon as it becomes available. Thank you again for your responsiveness and attention.
Best regards,
Just following up on our previous conversation regarding the demo dedicated to photographers, especially wedding photography. You mentioned that a specific layout was in the works — I was just wondering if you have an idea of when it might go live? Do you already have an estimated timeline, or is it still under development for now?
Thanks in advance for your reply, and thanks again for your time and support.
Hi! It’s almost ready ) We are currently revising it.
Thank you very much for your reply! I’m really excited to hear the demo is almost ready – I’m looking forward to discovering it. I’m sure it will be a great source of inspiration for wedding photographers, and I can’t wait to see the final result once the revisions are complete.
Thanks again for your work and support!
Hi! Hope we will meet your expectations ) You can follow us here https://www.facebook.com/WordPress.Premium.Theme/ in order to see when the demo is published.
Hello,
Thank you again for your reply!
I’m really looking forward to discovering the new wedding photography demo – it sounds very promising. Do you think it might be released sometime this week, or is it likely to take a little longer? Just trying to get a rough idea of the timeline if possible.
Thanks again for your great work and support!
Best regards,
Hi! We are going to release it within next two days! I should emphasize that this is a photography demo in general, not the wedding one. But it does include wedding albums
Hi! We have decided to improve a couple of things in the demo, therefore it will be released approx on Monday. Sorry for the delay and thank you for waiting!
First of all, thank you for all the care you’ve put into this theme – I’ve been using it for a while now for my wedding photography website, and I’ve been really happy with it.
I’m currently planning a full update of my site, and the new demo you’re working on comes at just the right time. It could really help me save time and refresh my portfolio.
If you have a moment, I’d love to know:
How many pages will be included in the new demo? Will there be multiple homepage layout options? Will there be sections specifically designed for wedding photographers (packages, galleries per event, testimonials, etc.)? Will the design style follow a fine art approach (elegant layout, light typography, soft tones)? Will a blog and customizable contact form be included? I understand things are still being finalized, but even a few details would be really helpful as I plan the next steps for my site.
Thanks again for your great work and support!
Hi! This is a minimalistic demo with 2 homepages, portfolio page (with albums grid). Single album post has 3 types of layout. Also it includes About, Contact, etc pages. I will suggest our designer to add the advised sections (packages, galleries per event, testimonials, etc.) to the demo in the future.
Elementor has a very flexible Forms widget
Thank you so much for your reply! It’s great to hear that the new demo will include two homepage layouts, a grid portfolio, multiple album layouts, and About and Contact pages.
I also appreciate that you’re considering adding sections like pricing, testimonials, and event-based galleries — those are very helpful for wedding photographers.
Just a small idea to share: many photographers now work in a fine art style, with a soft, elegant, film-inspired look. A demo designed around that style (minimal design, light typography, soft tones) could really interest a lot of users.
Thanks again for your great work — I’m looking forward to the demo!
Thank you again for all your support and updates so far!
I just wanted to check in briefly to see if there are any news regarding the release of the new photography demo you mentioned. I understand you were making a few improvements last week, and I’m very much looking forward to seeing the final version.
Do you happen to know when it might go live?
Thank you again for your time and great work!
Best regards,
Hi! We have found the last issue we need to fix. As soon as it’s done, the demo will be released. I don’t think it will take days.
Hi! The demo is released https://the7.io/photography/ You can import it under The7 -> Pre-made websites -> “Photography”.
Thank you so much for the update — and congratulations on getting the demo released! I just checked it out and it looks fantastic. I can tell you’ve put a lot of care into the details — really well done.
I’ll go ahead and import it now. Thanks again for your support and for keeping me in the loop throughout the process.
Always welcome!
Hi! Could you let me know what font was used for The7’s logo?
Hi! You can use Roboto https://fonts.google.com/specimen/Roboto?preview.text=7
