No this is the latest version of WPBakery you can use with the actual version of Uncode. If you have problems is related to something else.

ok, thanks

Hi pereserratm! Thank you for the confirmation. At the moment it seems the problem is triggered by WooCommerce that check as WPBakery as one of its subscription add-ons. Just ignore it for now.

Hi Stefan1904! Yes, you can use it if you create a custom template like the most of the product example you see on our demo. Basically it’s a custom build and you can do everything you need, ex: https://support.undsgn.com/hc/articles/360011205078 – https://support.undsgn.com/hc/articles/214006065

Thanks. One more questions: I read that your theme has a custom fields feature. Is this only for pure text or can you enter shortcodes (from content blocks) or html in it?

Hi Stefan1904! Yes, confirmed, you can use HTML, all basic tags for posts are supported, ex: https://developer.wordpress.org/reference/functions/wp_kses_post/

Hi mbhwhitney! Yes we figured it out later, it is a strange problem that is triggered by WooCommerce seeing WBBakery as if it were one of its paid extensions, something really absurd. Please ignore this notice at the moment, we are figuring out how it can be fixed or if it will be fixed by WooCommerce maybe directly.

Thanks for your reply.

You welcome!

Hi marq209! Next to the error message you have, there are instructions on how to ask support for this even your support is expired. Please send a private message using the form you find on this page, and include your Purchase Code: https://themeforest.net/user/undsgn

Thank you too, all the best

Hello, I’ve update to version 2.8.3 and the link works great now. Thank you. Just a quick question – Is the new version Woocommerce 8.0 compatible? Thank you for your time.

Hi Maxim1985 and thank you for the confirmation! Yes, at the moment we don’t have any report.

NEVERMIND! I figured it out a couple hours later

Thank you for the confirmation!

Hello kmores, if you’re talking about Wordpress Block Editor, make sure you haven’t disabled it: https://undsgn.d.pr/i/VtrdLc.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Hello!
WooCommerce doesn’t allow that natively and there is currently no such option available in Uncode. There may be some third party plugins that do this. Unfortunately, we cannot recommend a third party plugin for this as we have never tried one. However, any plugin that works with the current version of WordPress and is built to the WordPress standard will work with Uncode.

All the best

TNX!!

You’re welcome!

Hi CraigTB! Probably we don’t get you, please share the link of your website, or of a similar layout from our demo where we can understand exactly what you mean.

Thanks for the response. It occurs on the home page of the website – https://thebeginning.uk

Hi CraigTB! Ok, now it makes sense! I pass this to developers, right now you can use a code like this and adjust the pixels values to your needs:

@media (max-width: 960px){
    #headerslider-226-678-537 .t-inside,
    #page-header .row-inner {
        max-height: 844px !important;
    }
}

Hi mrtrufini! Next to the error message you probably have you have instruction how to ask for a fix. Anyway, please send a private message using the form you find on this page, and include your Purchase Code so we can check the case privately: https://themeforest.net/user/undsgn

Thank you so much, I just sent the email from the indicated page. I really hope it can be fixed!

You welcome!

Hi yeezygod! It’s very odd you have this problem on all the website you create since this is not an issue for any other users as you can see from the showcase: https://undsgn.com/uncode/showcase/
You are probably using a caching plugin on all these sites that delays loading a CSS style file. Obviously this what I can hypothesize from the description because we don’t even have a link to understand what it might be.

yea im using wp rocket for cache maybe there is a conflict

Hi yeezygod! We are sorry but from here we are not able to replicate the possible issue, please check this screencast: https://undsgn.d.pr/v/TI2reU

Hi! It seems a bit strange that is related to the update (at least we don’t have similar reports from other users). Anyway, without the possibility to check the installation is really not probable to understand the possible issue since also this Amelia is not one of the suggested or packed plugins. Please open a ticket, share complete logins, so developers can check at this.

I think we fixed this!

yeah we did. Thanks guys.

Try to purge all possible caches you can have, for example possible extra services like Cloudflare etc.

It’s not a cache problem, I always try that first. Anyway, it’s not your problem Thank you!

Ok let us know if you find somethings, here we tested also another installation with the latest version and it works as it should.

nevermind, I figured it out!

Hi vickymontero, and thank you for the confirmation!

Hi colegram_ch! This is definitely not a feature of Uncode or something you can find in other themes. More like you need to see if it’s something that can be implemented with WooCommerce itself (the plugin that takes care of the eCommerce part of the themes). There is probably some extension or it can be made through the Digital Download features.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi, Ok thank you for your answer, I will contact you when the time comes.

See you soon

Thank you for the confirmation!

Hi SassaBjorg! Ok issue confirmed, we will insert also this fix in tomorrow update.

Great, thanks! As always, you guys are amazing!

Thank you for the confirmation and for the report!

Hi llunataronja! Next to the error message you probably have, you should have a link that explain how to ask for support relative to possible license issues… Please send a private message using the form you find on this page, and include your Purchase Code: https://themeforest.net/user/undsgn

Hi lbas! You need to be sure to have the latest version of Uncode and check the Page list of the Selective Import, this layout is part of the new version of Uncode: https://support.undsgn.com/hc/en-us/articles/214001065
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Yes, that was it, my mistake, easy fix, thank you! Great theme, excellent support.

Hi lbas, and thank you for the confirmation!

Hi paoletta88! I understand this problem of yours but as explained if we have not received any other similar support requests, and therefore implies that there is something strange happening on your installation, our developers need to see this installation of yours to understand what is going on. It is certainly not something we can debug in words without even a link to your site.
Only thing I can think of is to try to see if you put a logo in the WordPress Customizer that overrides the theme options: https://undsgn.d.pr/i/GK4gAR
If not, you need to open a private ticket at our Help Center: https://support.undsgn.com/hc/en-us

Thank you so much for your help! Finally, I solved the issue!!! I tried your solution first, and it worked, but the nav bar was still displaying in white when the settings were set to black. After tweaking some things and changing the font size on the home page, it finally worked. Thanks for your help; you are very kind! I appreciate it.

Hi paoletta88 and thank you for the confirmation!