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I want to create a website simullar to:

1. where members can create their own profile. 2. They can place there goods (books, DVD, cars, phones, etc.)

3. Each member can place a request what he or she wants to get in return.

The idea is to make the process of finding goods and exchanging goods easy and intuitive.

Good search and filtering features are essential.

WIll your template be enough to fulfill these features?


This is Alexandra, happy to be talking to you about The Retailer.

There’s no built in option but you should be looking for a multi-vendor plugin and there are a bunch on the market and choose the one which suits your needs.

While you’re checking out the theme, you may want to see how others used it for their projects: 15+ Stunning WordPress sites built with ‘The Retailer’ WP Theme.

Cheers, Alexandra


Pympoyo Purchased

How could I hide the 1 px line after the menu of my website? Im trying to do that changes in the .css but its not working ok….

@pympoyo try using: .gbtr_first_menu { border-top: none;} (if needed add !important).

Customer Stories | UNELEFANTE Gift Shop
was created using The Retailer.

“When I saw The Retailer, it was love at first sight, I think I was one of the first to buy it, I couldn’t resist. The look and feel was just what I had in mind: playful, but elegant. The eCommerce section was clean and beautiful. The theme also included many front page options and lots of shortcodes. I just loved it!.” Read the entire story on our blog.

UNELEFANTE is a creative gift shop that offers curated and thematic collections of unique gifts that burst with color. All of the products are inspired by Mexican culture.

If you have a great story to tell regarding your experience with The Retailer and would like to share it on our blog, please submit it here.

thePack Purchased

Still not changing the product catalog images on my shop page. Did the change the sizes through Woo and regenerated thumbnails (hard cropping and not hard cropping).... still no product catalog image size change. Could someone help me? already opened a few tickets and extended my support.


thePack Purchased

I have opened several tickets in support… can you help me? Thanks

I just checked your requests and they were all answered :) You should check your Inbox


Before purchasing:

Could I see any docs ? Does it include any demos live preview ? How hard to tune up this theme ?

Hello @platinumfives,

Adrian here, happy to be talking to your about The Retailer.

Sure, you can check out the documentation here: The Retailer Theme’s Documentation and yes, it comes it importable demo content so you can easily start working on your site right away. The documentation includes video walkthroughs as well which makes it easy even for absolute beginners so I wouldn’t worry about that.

Let me know if you have more specific questions or concerns.

Have a good one! Adrian.

I bought your theme few years ago and now have an speed issue when I am use your theme. would you please advise me any fix . thank you

my frontpage goes blank, please help


mepi Purchased

updated to the newest version and have problems with css! It happened after copy of wordpress theme files. What can be wrong how to fix this?

Hello @mepi,

That doesn’t seem to be happening for us, the update shouldn’t have caused it so I think it’s a site specific issues and we need to look into it. Please reach out to the support team.

Have a good one! Adrian.

I need to add new custom fields to products. Is there easy option to handle display of these new custom fields on single product page in Retailer theme ? Also how do I create search options on basis these custom fields ?


Hello @nitinm,

Depending on what you’re trying to add, you could use the Additional Information tab to add extra information. Check out the Attributes tab when editing a product:

Alternatively, you can find a plugin that will allow you to add custom tabs with extra information, I know there are such plugins out there so you should be able to find a few.

Cheers! Adrian.


steviep19 Purchased

I bought this theme, does it come with a Visual Composer license, as its saying i dont have a license?

Hello @steviep19,

Yes, the theme comes with Visual Composer and you’re free to us it, you don’t have to have a separate license. Since it’s coming as a bonus / free with the theme, users don’t get to have their own purchase codes, but if you went through the Product Key activation part, you’ll be able to install and update the plugins via The Retailer > Plugins section.

If you have any trouble updating it, we are aware there’s an issue with updating from a certain older version, please just delete the current version then go to The Retailer > Plugins to install it again. That will get you the latest version.

Hope this helps.

Cheers! Adrian.


arnolyon Purchased

Hello. Thank you very much for this beautiful work . I have a little problem and I hope you can help me. The submenu appears responsive version â € “instead of – How to solve the problems Thank you in advance ?

Hello @arnolyon,

I am not sure what you mean and someone would have to check it to be able to figure it out. Please reach out to the support team to get help further with it.

Cheers! Adrian.

did i get the visual composer plugin in the retailer download files ?

Hello @wpranks,

Once you activate your Product Key, you’re being able to install and update it via The Retailer > Plugins section.

Cheers! Adrian.

Hello, Why I can’t update the WPBakery Visual Composer?

I get:

Not Acceptable! An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

Do I have to purchase it again?